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Holiday Inn Express Hotel & Suites Macon West

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Holiday Inn Express Hotel & Suites Macon West
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210 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Macon West
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Showing 208: English reviews
Springfield, Missouri
Reviewed 7 January 2017

I own a business, we were in a pinch! We had a reservation at another hotel (Ramada) close by, which was AWFUL. We had several people scheduled to attend an event we were hosting. We quickly and desperately seeking a new place to host the event. They rented us the entire lobby to be helpful in a time of need....

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Helpful?
Thank garymH3972GP
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

We are very glad to be able to help you and honored to host your meeting, we will be more than happy to have you again next time you are in town. Thank you!

Rockford
Reviewed 3 January 2017

The hotel was sold out but we had a reservation so it was OK. There was a large boistrous group of teens that wreaked havoc on the breakfast area but the employees were very good and handled it well so that the rest of us were taken care of. I would say the employees were the outstanding part of this...

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Helpful?
Thank ckguzorek
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear ckguzorek, Thank you very much for your nice comments! Makes me very happy and proud that you were well taken care of. See you soon!

Lexington, Kentucky
Reviewed 3 January 2017

Great staff. Fast check in. Bill was put under door and breakfast was good. Nothing else to review. Same comfortable bed and choice of 3 pillow firmnesses. Room was clean and orderly and nice to have coffee pot in room.

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Helpful?
Thank cahilldvm
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear cahilldvm, I'm glad that you enjoyed your room and amenities, we had a blast having you here too, Please come back soon! Thank you.

Baxley, GA, United States
Reviewed 3 January 2017

The facilities were great and a full breakfast was included. The desk clerks are completely lost and won't be able to answer your questions about your bill. If you are seeing this review it is because they have a dumb requirement of making you write at least 200 words - I don't even write 200 words to family members when...

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Helpful?
Thank Tom S
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Tom S, I really appreciate you taking the time to leave such candid (and funny!) comments. I'm sorry our representatives were unable to properly address your billing questions, yikes! Hope to see you soon.

Woodbridge, Ontario
Reviewed 3 January 2017

Sadly I have to say that after years and years of staying at IHG hotels for both business and pleasure, my night at this hotel was, hands down, the worst. There were tons of teens staying at the hotel that kept us up late but I cannot fault the hotel for this.........business is business. What upset us both is that...

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Helpful?
Thank Butches
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Butches, Thank you for your comments and continuous patronage with the IHG brands. It is always our goal to provide the best possible service and create memorable experiences and we regret that this was not the case on your recent stay. I appreciate you understanding and patience with the large group of teenagers, I am also very sorry that...

Punta Gorda, Florida
Reviewed 3 January 2017

We were disappointed with this hotel. We booked via Priceline on the fly while on the road. It was rated 3 stars and should have been one star. Hallway carpets were dirty, elevator had something splashed and runny on the inside of the door, rooms were just plain old fashioned with everything fraying. Cord to bed lamp was held together...

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Helpful?
Thank Richard M
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Richard M, We appreciate you taking the time to comment about your recent stay at our hotel. We are sincerely sorry for the issues you experienced. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention and proper training. Once again, thank you for staying with...

Elwood, Indiana
Reviewed 28 December 2016

The desk clerks were friendly and very helpful. ANswered all of our questions and make us feel very welcome. Our room was spacious and clean with all the amenities we needed for a good nights rest. We had easy access to the Internet as well. We had an excellent stay.

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Helpful?
Thank Jerry W
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Jerry, We sure were delighted to have you! And really appreciate your candid comments. I'm very happy that you liked your room and found us to be friendly and helpful, you know, we do our best! Please have a wonderful new year.

Lansing, Michigan
Reviewed 22 December 2016

Very nice Holiday Inn Express. Friendly staff and wonderful beds. Stayed on trip to Florida and not all holiday inns are the same. The one was above the norm. Would stay again. Only improvement would be the breakfast offerings. Need to change up some as all are alike

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Helpful?
Thank ROBERT D
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Robert D, We are glad to have accommodated you and your family, makes us very happy that you found our staff to be friendly and liked your bed. We would be honored to have you back. Thank you for your honest comments about our breakfast we really appreciate your candid feedback and will take it into consideration next time...

Knoxville, Tennessee
Reviewed 22 December 2016

I enjoy my stays at this hotel, it is conveniently located right off the Macon bypass off I75. There are several restaurants nearby to choose from if you don't want to go far, and it's easy to get around Macon from where they are.

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Helpful?
Thank 448arianac
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear 448arianac, We sure love to have you! Thank you for your candid comments, hope to see you soon and happy holidays!

Saint Louis, Missouri
Reviewed 27 November 2016 via mobile

We stopped here on our way to Florida for a family vacation. The rooms were fine, clean and just what we needed. We were able to grab a bite to eat at the hotel bar without having to leave. Breakfast was very good.

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Helpful?
Thank Dax G
Adrian O, General Manager at Holiday Inn Express Hotel & Suites Macon West, responded to this review

Dear Dax G, We were so pleased to have you and glad to learn you enjoyed our breakfast, Mrs. Ann (our breakfast host) says "YAY!", see you on your way back! Thank you

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a comfortable stay at the Holiday Inn Express and Suites. This Macon hotel is located just 0.8 miles from Macon State College, 0.8 miles from Anderson Conference Center, and 2 miles from Central GA Technical College. 5 miles from Mercer University and 13 miles from the Middle GA Regional Airport. Enjoy lodging at the Holiday Inn Express and Suites hotel in historic Macon, Georgia, located just off I-475, which provides access to several nearby Macon attractions, including the Imax Movie Theater, Eisenhower Crossing Shopping Center, Georgia Sports Hall of Fame and the Georgia Children's Museum. You must come and experience the fun of the annual Cherry Blossom Festival in March, which boasts more than 275,000 Yoshino Cherry trees. Other nearby attractions and activities in Macon include the Museum of Arts and Sciences, the Grand Opera House, and shopping at the local Macon Mall. The hotel is also in close proximity to local Macon businesses such as Colleges, Anderson Conference Center, and Georgia Power. Holiday Inn Express and Suites offers a hot breakfast bar every morning, which features signature cinnamon rolls along with a relaxing outdoor swimming pool for your entertainment. Whether you are here on business or traveling through, book your reservations today and experience the charm of true southern hospitality. The hotel's motto says "Stay Smart" at a price you can afford! What happens in Macon West stays in your heart, so stay with the name you trust to guarantee a memorable visit. "Southern Hospitality at its Best" ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Macon West

Address: 4970 Harrison Rd, Macon, GA 31206
Region: United States > Georgia > Macon
Price Range: $150 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Macon West 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Macon West
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Macon West staff and other travellers.
1 question
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Elgin, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Macon West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was great and all employees did a great job. ”
 of 5 bubbles david_ridings, 1 Mar 2017 | Read review
“there was a pungent sickening smell coming from the heater, So strong that the smell was in our clothes as a result of the short time we were in the room. Room 128”
 of 5 bubbles pamelarobbinsc, 4 Feb 2017 | Read review
“vacuum behind the beds and furniture, very dusty, and some trash”
 of 5 bubbles rogers227, 28 Jan 2017 | Read review
“Very small desk for working on.”
 of 5 bubbles dikulibert, 13 Jan 2017 | Read review
“Rooms were fine - better than most other facilities we have stayed in.”
 of 5 bubbles tomsD4060QS, 3 Jan 2017 | Read review
5 of 5