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Macon Marriott City Center

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Macon Marriott City Center
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387 Reviews from our TripAdvisor Community

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There are newer reviews for Macon Marriott City Center
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Showing 385: English reviews
Savannah, Georgia
Reviewed 19 September 2016

In the am of 9/17/2016 I successfully used my Marriott app to schedule an early check in for that date for 11:30. When I arrived at the hotel at 11:45 I was told there would be no early check in and my room would not be ready until 4:00. The individual did not provide an explanation and was not at...

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Helpful?
Thank Pam B
Mark M, Manager at Macon Marriott City Center, responded to this review

Hello Pam B. We appreciate you staying with us and your feedback. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was not our goal and we will use your feedback as a training tool for our future guest. Unfortunately we were completely committed the night prior to your arrival and...

Marietta, Georgia
Reviewed 18 September 2016 via mobile

This hotel always promises an early or on time check in and in the 5+ times, it has never delivered. The mobile app promises me a waiting list priority but it doesn't. I come here 3 times a year for a conference. The staff is often rude and the restaurant is incredibly slow.

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Helpful?
Thank irisheyes0213
Mark M, Manager at Macon Marriott City Center, responded to this review

We apologize for the service issues you experienced during your stay with us. We take your feedback very seriously and have shared your comments with our team. Please contact me at the Hotel, I would very much like to speak with you personally about your stay and come to a favorable resolution for you.

Reviewed 17 September 2016

I tried writing this review previously, but for whatever reason it was rejected. I'll try to be more succinct. The hotel itself is not terrible. Staff was friendly and the room wasn't overly dirty (definitely not the cleanest, but nothing I would complain about). There were a few safety concerns for my toddler (a power strip was laying on the...

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Helpful?
Thank Brittni H
Greensboro, North Carolina
Reviewed 16 September 2016 via mobile

I've stayed at the hotel before and noticed the service help was out of shorts, some of the help was down right bitter. I just stayed and noticed improvements - friendly staff, clean updated rooms. Overall, great value for downtown proximity.

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Helpful?
Thank Flyby0161
Placencia, Belize
Reviewed 22 August 2016 via mobile

It seemed like this hotel was entirely understaffed. One hardworking, friendly lady ran the restaurant but couldn't keep up with cleaning up tables. The breakfast buffet was entirely underwhelming! Order a la carte or go out for breakfast instead. The hotel is conveniently located right off the I-16, so it's easy to get around.

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Helpful?
1Thank Bznberry
Mark M, Manager at Macon Marriott City Center, responded to this review

Hello and thank you for your feedback. We sincerely appreciate and take your comments very seriously. We apologize for the unacceptable service you received and have passed this review on to the Department head for investigation. We thank you for staying with us and hope that you may give us an opportunity to serve again in the near future so...

Stockbridge, Georgia
Reviewed 17 August 2016

I am very late with saying this but I feel that if someone was looking for a very nice hotel and friendly employee's they need to know this is the one hotel to come to. Hopefully you get hotel manager Mr. Jason Walker he will try to accommodation you your entire stay. He was very nice and helpful because I...

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Thank flwilliams
Ocala, Florida
Reviewed 12 August 2016

I was impressed wih the quiet elegance of this hotel during a business trip in Georgia. The hotel met all of my expectations for a Marriot. The restaurant has a relaxing atmosphere, and the food was very good. The staff was very professional. Parking was spacious and convenient, and wiould accomodate even large RVs. I look forward to staying here...

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1Thank jrwshngtn
Reviewed 7 August 2016 via mobile

AVOID AVOID AVOID!!! Listen, bottom line, if your used to Marriotts, you'd be ashamed for them! Service at the bar, RUDE. "Can't find the TV remote.". Literally too lazy to cook a pizza an hour before closing. "Oh no, we can't cook that now.". So we went back to the room to watch the Olympics, knowing the room service food...

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Helpful?
Thank Christopher K
Mark M, Manager at Macon Marriott City Center, responded to this review

We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for the unacceptable service you received. I have already shared your comments with the appropriate team members and their Manager. I would love a chance to welcome you back so we may show you our true standard of service. If we are...

Atlanta, Georgia
Reviewed 6 August 2016

I stayed at this location recently for a business meeting at the convention facility. My room was nice, well appointed and clean. The wifi worked well and the bathroom facilities were well done. While staying I also had the opportunity to use the fitness facilities and they were well done and in good working order. There were TVs for each...

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Thank ahmonroe5
Kingston, Pennsylvania
Reviewed 27 July 2016 via mobile

The Marriott in Macon Georgia located at the convention center is an average Marriott at best. Instead of having meeting rooms capable of handling a midsize crowd of approximately 100 people, they utilize the convention center facility. It is a concrete floor facility suitable for Convention display space but not for a private meeting and certainly not for a catered...

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Helpful?
1Thank Mik1118
Mark M, Manager at Macon Marriott City Center, responded to this review

Thank you for staying with us and also for your feedback. We apologize for falling short of your expectations. We do however have carpeted Ballrooms that can accommodate a group of your size inside of the Hotel. I would love to speak with about the available space. Thanks again for staying and safe travels !

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Vintage Restaurant
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Macon Marriott City Center

Address: 240 Coliseum Dr, Macon, GA 31217-3806
Region: United States > Georgia > Macon
Price Range: $125 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Macon Marriott City Center 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Marriott Macon City Hotel Macon
Hotel Style:
#18 Business Hotel in Macon
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Questions & Answers

Questions? Get answers from Macon Marriott City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at Courtyard on I75”
 of 5 bubbles 579mr, 16 Nov 2016 | Read review
“I stayed in 301 and the highway was load during morning traffic”
 of 5 bubbles SoundmanRB, 26 Oct 2016 | Read review
“Bring your own towels and definitely air freshener for your bathroom”
 of 5 bubbles lovingit2016, 4 Jul 2016 | Read review
“Rooms facing the Civic Center are quieter.”
 of 5 bubbles lonniep102, 29 Jun 2016 | Read review
“Rooms facing west get warm in the afternoon.”
 of 5 bubbles 279denisep, 10 Jun 2016 | Read review
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