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Scenic Hotel Franz Josef Glacier Hotel

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Traveller (317)
Room & Suite (89)
Dining (13)
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Overview
  • Excellent33%
  • Very good42%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“nice hotel”(31 reviews)
“new zealand”(51 reviews)
“buffet breakfast”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (767)
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242
286
125
46
19
Show reviews that mention
All reviewsnice hotelnew zealandbuffet breakfastfirst floortour groupthe ground floormain buildingcomfortable bedssmall townin towngood sizestayed here for one nightfree wifiroom was largebad weatherpleasant staysingle bed
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1 - 5 of 718 reviews
Reviewed 2 days ago via mobile

Still this place is at most a 3 star hotel, which still does not offer concierge service, however on the other hand does have some great views of the alps and mountain ranges and the rooms are pretty decent as well.

Thank Ashraf F
Reviewed 3 days ago

The Scenic Franz Josef is an excellent hotel and more! I rate it best for customer service, cleanliness and quality. The circle drive is spotless,all the staff are personable, polite, dependable and prompt. Reception and restaurant staff were extremely helpful and polite. The hotel lobby...More

Thank PacificBlissDaySpa
Response from Lesley S, Manager at Scenic Hotel Franz Josef Glacier HotelResponded 2 days ago

Dear PacificBlissDaySpa Thank you so much for your lovely review, I'm delighted that you enjoyed the hotel and service and hope you continue to have an enjoyable holiday. Kind regards, Lesley Schultze, Assistant Manager

Reviewed 5 days ago via mobile

This Hotel was a stopover on our way to Queenstown! The Bar was very cosy! It was pouring rain when we arrived so it was great to see a fire!!! The breakfast was good and the room was clean and bright with a safe and...More

Thank Myra O
Response from Lesley S, Manager at Scenic Hotel Franz Josef Glacier HotelResponded 5 days ago

Dear Myra O Thank you for your lovely review of the hotel, I hope you continue to enjoy your travels. Kind regards, Lesley Schultze, Assistant Manager

Reviewed 1 week ago via mobile

The stay was overall good with big enough rooms and bathroom. The shower pressure is good. The location is excellent with even an INDIAN restaurant “the copper pot” nearby. The only sore point was the wifi which keeps disconnecting and could not sustain even a...More

Thank NTalan
Response from Lesley S, Manager at Scenic Hotel Franz Josef Glacier HotelResponded 6 days ago

Dear NTalan Thank you for taking the time to review our hotel, lovely to hear you've enjoyed your stay. This morning I have personally checked the wifi in the rooms with both an android and apple phone, both sustained a good connection, we encourage guests...More

Reviewed 3 weeks ago

We stayed as part of a tour. Found our room to be clean and well presented. The bed was fabulous!! Was reluctant to get up for dinner. Had great sleep! The shower had good pressure and nice product to use. We had a Three course...More

1  Thank RabnDazz
Response from Lesley S, Manager at Scenic Hotel Franz Josef Glacier HotelResponded 3 weeks ago

Dear RabnDazz Thank you for taking the time to leave some comments, so happy you enjoyed the bed also that you managed to get up for dinner! Enjoy the rest of your holidays. Kind regards, Lesley Schultze, Assistant Manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 101 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Franz Josef
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 101 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Franz Josef
Room types
Suites, Non-Smoking Rooms
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Traveller (317)
Room & Suite (89)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
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mohit j
3 October 2017|
AnswerShow all 2 answers
Response from John L | Reviewed this property |
Sorry for the delay in responding but I was away from this page. Re: Time of breakfast, its a few months since I stayed there and cannot remember the actual times... however, we were up and out early that day and breakfast... More
0
Votes
kwijn1
8 November 2016|
AnswerShow all 2 answers
Response from Devender S | Reviewed this property |
No, you cant walk up to glaciers. There are helicopters rides, and buses which can take you at base of glaciers.
0
Votes
Vimalkumar85
1 May 2016|
AnswerShow all 5 answers
Response from Alexander T | Property representative |
Dear Vimalkumar85, Thank you for your email. The main difference between the Douglas wing (Superior rooms) and Graham wing (Standard rooms) is the size of the room and standard rooms do not have access to a private balcony... More
0
Votes
Room Tips
"207 had a beautiful view!"
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"Ask for the main building, top floors and glacier views."
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"One without a single bed"
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"Pay a bit more"
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