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1 Ngauruhoe Place, Whakapapa, Tongariro National Park 3951 New Zealand
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Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 16/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Skotel Alpine Resort
Updated 16/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 in Whakapapa
Location
Cleanliness
Service
Value
Skotel Alpine Resort is 100% owned and operated and New Zealand’s highest hotel, located in the heart of the North Island within the Tongariro National Park. It is conveniently located in Whakapapa Village at the foot of Mount Ruapehu, within 500 meters of Tongariro National Park Whakapapa Visitor Centre. Hiking trails start directly at the hotel and the Sky Waka as well as the Mount Ruapehu ski field (Jun-Oct.) are a 6km drive up the mountain. The hotel offers guests a variety of room types, from Backpacker rooms to View rooms of the Tongariro National Park and the volcanic mountain peaks of Ngauruhoe, Tongariro and Ruapehu. The hotel is the ideal base for exploring the UNESCO world heritage park – and the many hiking and biking trails in the area. We also offer lunch packages so you won’t get hungry on your adventures. From the hotel you can walk to Taranaki Falls, Tama Lakes and Silika Rapids and for those up for a day trail walk, the Tongariro Alpine Crossing. Shuttles for the crossing can be booked upon arrival and leave from our doorstep. After an exciting day hiking, biking, skiing (Jun-Oct) or sight-seeing guests can enjoy a refreshing sauna, a relaxing spa, or unwind over a drink or a meal at the Skotel Restaurant and Bar. At the Skotel our friendly, experienced staff have all the information to enable you to design your own adventure. Find out more about Tongariro Northern Circuit, Tongariro Alpine Crossing and more hiking options – click here. You can also book a wide range of New Zealand tours and attractions via our tour booking partner. Skotel Alpine Resort offers Free WiFi to guests. Skotel Alpine Resort is a 3 hour drive from Hamilton Airport, 4.5 hours from the Auckland and Wellington Airports.
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Property amenities
Free parking
Wifi
Hot bath
Sauna
Bar / lounge
Game room
Hiking
BBQ facilities
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Ski rentals
Skiing
Table tennis
Board games / puzzles
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared bathroom
Shared kitchen
Shared lounge / TV area
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Housekeeping
Wardrobe / wardrobe
Iron
Refrigerator
Electric kettle
Flatscreen TV
Hair dryer
Room types
Mountain view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
112Reviews6Q+A19Room tips
Traveller rating
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DayBec wrote a review Apr 2022
Auckland Central, New Zealand85 contributions98 helpful votes
Unexpected gem of a place. Right on the track to Tama lakes so doesn't get much handier if you are doing this walk. Staff were really helpful and friendly. Room was small but immaculately clean and very cozy. Great value weekend away. Bar was great too with undoubtedly one of the best views in New Zealand.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Good spot for Tama lakes walk.
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Response from Karen Crawley, Owner at Skotel Alpine Resort
Responded 19 Apr 2022
Thank you for taking the time to post such kind words. It really is most appreciated by all of us here at Skotel and most of all we are delighted you enjoyed your stay with us.
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Meera P wrote a review Feb 2022
22 contributions41 helpful votes
I booked for a group of friends to do the Tama Lakes and Tongaririo Crossing. The bedrooms was small but as expected, except for the safety bar on the top bunk which broke off during our first night stay. Maintenance took a look and managed to push it back in place, but was still wobbly. (also the ladder was not attached to the bed, but that is pretty common for backpackers). Also there was only 1 plug per room, which was a bit of a hassle when all 3 of us needed to charge phones, but a multi-plug would be helpful to pack if you're in a group . The communal facilities were very clean and well maintained, and had a fully stocked kitchen, with microwaves, stove, cutlery, etc. The bathrooms were also very clean. Spa is only open 4pm-7pm and needs to be booked in advance. The location is great for Tama Lakes as it is right on the door step. Definitely worth booking here if you are keen for this walk.
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Date of stay: February 2022
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 22 Feb 2022
We are delighted that you enjoyed your stay at Skotel & found the communal facilities clean and well maintained & the location so handy with so many trails starting right from the doorstep. Maintenance clean, treat and test the spa facilities each morning and open from 2 until 8 with half hour bookings so that everyone gets their own private time to enjoy. The double plugs in each room can be added to by double adaptors from reception and the charging station in the communal area we hope makes things a little more helpful. The guard rail is made to be easily removed for bed making & the metal poles slot into the holes, sorry if this had not been put back in place securely but glad maintenance was able to assist you.
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Titirangifamilyof6 wrote a review Jan 2022
Auckland, New Zealand30 contributions7 helpful votes
We loved our stay after walking the Tongariro Northern Circuit. We were a group of 7 and the family hotel room was ideal. Super shout out to the chef, the meals for both dinner and breakfast were excellent. Thr Big Breakfasts were huge and great range of good. Waffles and breakfast burger also very generous and delicious. Dinners were all great, we had burgers, pizza, steak & chicken. Reception were really helpful with changing a booking, lots of extra dry towels & helpful local tourist advice. The outside is a little tired but don't be put off, the rooms are nice, food amazing, location excellent and service really good.
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Date of stay: January 2022Trip type: Travelled
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 29 Jan 2022
Thank you Louise for your very kind words and great rating of us. It is very much appreciated by the whole team here at Skotel. We couldn't ask for anything more than Skotel to be a place for hikers to rest and recharge the batteries after their days on the trails.
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Jonny_8iron wrote a review Jan 2022
Christchurch, New Zealand43 contributions13 helpful votes
Stayed here for the first time and had a great time. Having a drink whilst sitting out on the deck overlooking Ngauruhoe was a definite highlight. Food was good, with a somewhat limited menu, but the breakfasts were excellent! Done up well as a ski lodge, but also great for a summer visit. Will stay here again.
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Date of stay: December 2021
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 5 Jan 2022
Thank you for choosing to stay with us at Skotel Jonny. We are delighted that you enjoyed the views on offer from our bar & our excellent breakfasts. We look forward to welcoming you back one day soon.
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nztraveller813 wrote a review Dec 2021
Auckland, New Zealand30 contributions5 helpful votes
I booked the hotel as a break from work and the stay was perfect. The room was amazing, view, comfort, size and cleanliness was perfect. The standard for the nightly rate was above what I could expect. On site restaurant served great food and bar selection was good. Staff friendly and welcoming. A little noise from neighbouring rooms. Shower and bathroom excellent. Bed very comfortable and standard of everything in room good. I was also impressed by the standard of housekeeping and also how quiet and efficient they worked through the wing. Excellent team, will recommend and stay again.
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Date of stay: December 2021Trip type: Travelled
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 10 Dec 2021
Thank you NZ Traveller, you have made our day & pleased our staff no end. We are delighted that we could exceed your expectations & that you enjoyed your time with us. Your very kind comments are most appreciated and we look forward to welcoming you back. Kindest Regards, the team at Skotel.
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Keziah J wrote a review Nov 2021
Paraparaumu, New Zealand1 contribution
Wow where do I start . . . . .not only were the staff super friendly and accommodating the resort was clean, room was everything I could need and the food wow. Shout out especially to kaz and Michelle. Nothing was to big or small even bringing forward my accommodation after coming off the mountain early due to the weather and genuinely asking how my hike was. Super impressed and will stay here again and recommend it to others.
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Date of stay: November 2021Trip type: Travelled
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 10 Dec 2021
Thank you Keziah, your wonderfully kind words & recommendation are so very much appreciated by the team here at Skotel. You have totally made our day. We are delighted that we could be accommodating and helpful in a bit of inclement weather & look forward to welcoming you back one day soon.
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Sharon H wrote a review Nov 2021
Waikanae, Waikato, New Zealand57 contributions26 helpful votes
Another great visit, very comfortable, large rooms with outstanding views and balcony. Recommend Tongariro or Ngauruhoe view rooms. Lounge bar, service and food excellent. Relaxed feel. Owners and their team are a delight. We will be back.
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Date of stay: November 2021Trip type: Travelled
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 10 Dec 2021
Thank you Sharon, so much appreciated by all of our team. We could ask for nothing more than to be a home away from home for our guests, somewhere to relax & enjoy. We look forward to welcoming you back & thank you for your repeat custom.
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Tanya M wrote a review Aug 2021
3 contributions6 helpful votes
Had a great stay at the Skotel. The room was reasonably priced, clean, tidy and very cosy. Breakfast a tasty buffet. My dinner was delicious and plentiful. I drank some heart waring mulled wine and had a few giggles at the friendly bar with an excellent vibe. Great place to stay and the views are outstanding!!!
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Date of stay: August 2021
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Room Tip: If you want at view its worth the extra dollars!!!!
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 9 Aug 2021
Thanks Tanya for this review, most appreciated by Sam and I, we are so glad you enjoyed our Skotel vibe.
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869adriennep wrote a review July 2021
Palmerston North, New Zealand97 contributions2 helpful votes
+1
We met our family from Auckland here - we are from Palmerston North. What an amazing find just behind the Chateau - so warm and hospitable. Every staff member was so nice and nothing was a problem. The owners were onsite and around a lot working alongside their team and you could tell. Old fashioned hospitality. We had a queen room with a view and our kids with two grandchildren had a queen bed and bunks. Good sized rooms with great bathrooms. Restaurant and bar down the hall and a huge upstairs kids zone and tables for games, chairs and couches for reading. Ski hire downstairs again with great staff. The weather was abysmal - stormy, raining, fog, freezing!!! We were cozy! We did venture down to the Chateau for lunch. We highly recommend this place if you are travelling with kids - lots of room to rim and no grumpy people running the place! 🤩🌻
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Date of stay: June 2021Trip type: Travelled
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 24 July 2021
Thank you so much for your very kind words, they are truly appreciated by our entire Skotel team. We are absolutely delighted that you could relax and enjoy your time away with us.
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meljup wrote a review July 2021
Perth, Australia210 contributions55 helpful votes
Arrived to a winter wonderland, snowing and after an evening dusting. We booked the Ngauruhoe room, which was perfect. After about ten minutes, the magical Mt Ngauruhoe revealed itself in the most spectacular way , right in front of our room. The room was cabin style pine, and so cozy. The bed was good, and the room was clean. It is still the original 60's/70's decor, but that made it more charming for me. It was a traditional ski lodge style. The check in and service was impeccable. We went for a walk around the village, and had a coffee at the Chateau (which didn't have as nice views !). The lounge and bar area with it's warm open fire was wonderful. The atmosphere is very collegial. We had dinner in the restaurant, and the food was good. The only negative for our stay was the breakfast, which was expensive, and sub-standard. The food was cold, and the only eggs that were available were poached. We asked for scrambled or fried, and were told not possible, which was disappointing, given it was $22 per person. I would highly recommend this hotel, it is the perfect spot for Ruapehu and the Tongariro NP.
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Date of stay: June 2021
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Room Tip: Ngauruhoe rooms are spectacular
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2 Helpful votes
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Response from Skotel Alpine Resort, Other at Skotel Alpine Resort
Responded 5 July 2021
Thank you for your kind words Meljup, they are most appreciated by all of us here at Skotel & we are delighted that you enjoyed your stay with us.
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PRICE RANGE
USD 38 - USD 62 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
skotel alpine hotel whakapapa village, holiday inn tongariro national park
LOCATION
New ZealandNorth IslandManawatu-Wanganui RegionTongariro National ParkWhakapapa
NUMBER OF ROOMS
50
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Frequently Asked Questions about Skotel Alpine Resort
Which popular attractions are close to Skotel Alpine Resort?
Nearby attractions include Tongariro Alpine Crossing (6.9 km), Taranaki Falls (0.1 km), and Tawhai Falls (3.9 km).
What are some of the property amenities at Skotel Alpine Resort?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Skotel Alpine Resort?
Top room amenities include a flat screen TV, a refrigerator, and a view of a nearby landmark.
What food & drink options are available at Skotel Alpine Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Skotel Alpine Resort?
Yes, free parking is available to guests.
What are some restaurants close to Skotel Alpine Resort?
Conveniently located restaurants include Ruapehu Restaurant, Ruapehu Lounge Bar, and The Pinnacles Restaurant.
Are there opportunities to exercise at Skotel Alpine Resort?
Yes, guests have access to a sauna during their stay.
Is Skotel Alpine Resort located near the city centre?
Yes, it is 0.6 km away from the centre of Whakapapa.
Are any cleaning services offered at Skotel Alpine Resort?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Skotel Alpine Resort?
Many travellers enjoy visiting Te Porere Redoubt (6.8 km).
Does Skotel Alpine Resort have any great views?
Yes, guests often enjoy the mountain view available here.