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Chateau Tongariro Hotel

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1,487 Reviews from our TripAdvisor Community

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Showing 1,313: English reviews
tokyo
Reviewed 30 April 2016

Tired rooms, but beds good. Its due for a good renovation, yet this is a good "old school" icon. The food is ok, not great nor bad. The service is ok. The key with this hotel is the atmosphere and location. Its the only decent hotel between Taupo and Wellington . Its a good middle stop if traveling and worth...

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Thank aussietoday
Nanjing, China
Reviewed 29 April 2016

Room views vary considerably so specify if you want a peek at the mountains. Our family room on the third (top) floor was fine but looked out to the village rather than the golf course as promised. Bar fridge was not working but replaced with larger mini-fridge upon request. Warmer duvets provided upon request. We left in a hurry early...

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Thank Rene' S
Madrid, Spain
Reviewed 27 April 2016 via mobile

If you are visiting Tongariro National Park, you should definetly spend at least one night in this wonderful hotel! It has a beautiful atmosphere which makes your stay feel special and unique! The music, decoration, nature surroundings are magical! We stayed at the Peggy McLaren's Suite which rounded up our experience! Dinner was great and breakfast simple perfect! Would call...

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1Thank RiSaRu
Bristol, United Kingdom
Reviewed 26 April 2016

There's a history to this hotel and there's no doubt that it's in a spectacular location. It is also one of the very few accommodation in this area and that is reflected in the price. I want to love this hotel - I really do - but it needs some investment and soon before too many guests feel short-changed that...

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Thank 781Mimi
Yokneam
Reviewed 25 April 2016

Just perfect place to relax with tasty food, perfect service, great rooms. There are activities offered by hotel, but with so many beautiful hiking options around the things we enjoyed were restaurants, relaxing by the fireplace and enjoying evening tea by the amazing views

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Thank Tatianasu
Bangkok
Reviewed 25 April 2016 via mobile

We had a very nice stay and enjoyed the firseside post Tongariro trek. Foid in the restaruant is very giid . Cafe is a bit "cafe" but Ok. Staff are very pleasant and try very hard to make the stay hapoy. Not sure if the staff culture internally is that happy but professionalism overode those concerns as staff very helpful....

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Thank michaeltS2939FT
Auckland, New Zealand
Reviewed 25 April 2016

This is an outstandingly unique property in which to spend some time enjoying the splendour of the alpine location. It retains all the style and ambience of earlier times with the appropriate modern amenities. The quality of all aspects of service is at a very high standard.

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Thank Allen D
Auckland Region, New Zealand
Reviewed 25 April 2016 via mobile

After waiting 50 years to holiday at the Chateau I was definitely not disappointed. This beautiful old building maintains its elegance of a bygone era seamlessly with modern bathrooms,comfortable beds,technology and young vibrant staff who love their jobs. Rooms are spacious,immaculately clean and totally comfortable. The views are stunning (we chose a mountain view suite) there are endless walks and...

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Thank jomac701
Santa Cruz, California
Reviewed 25 April 2016 via mobile

Chateau Tongariro Hotel is the most elegant hotel in the Tongariro National Park! The service is superb! The location is excellent. It's walking distance to the visitor center and close to nearby store! The structure of the hotel is magnificent. I highly recommend this hotel if you looking for elegance!

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Thank SwimDiveTravel
Reviewed 24 April 2016

The Chateau is showing is age. I am ok with the rustic style, but not when it means that the toilet is leaking and the shower half functioning. One staff member refused our reservation for the Tongariro Crossing Transport, saying there is always room and that reservations were not needed. Guess what, the time we wanted was fully booked when...

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Thank Guillaume B

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual World Heritage National Park, conservation and culture are also at the forefront of your experience. Tongariro National Park provides a stunning natural playground bursting with diverse landscapes for visitors to the Chateau Tongariro to discover. Chateau Tongariro provides accommodation, restaurants, bars and conference facilities and is an all-seasons, utterly timeless experience not to be missed. ... more   less 

Additional Information about Chateau Tongariro Hotel

Address: State Highway 48, Whakapapa, Tongariro National Park 3951, New Zealand (Formerly Bayview Chateau Tongariro)
Region: New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Price Range: $144 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau Tongariro Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Bayview Chateau Tongariro Hotel Tongariro National Park
Bayview Chateau Tongariro National Park
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Tongariro Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are a bit of a walk from the lobby/restaurant, if mobility is an issue.”
519frankj, 20 Apr 2017 | Read review
“We didn't stay”
DavidA242, 17 Apr 2017 | Read review
“Look around at other options even if it means driving another 30-60 minutes”
444slm2017, 3 Apr 2017 | Read review
“Don't go budget unless you're tramping/skiing and all that matters is bed; all beds are fabulous.”
JRCLeG, 28 Mar 2017 | Read review
“Ask for a room with a view”
royvocking, 18 Mar 2017 | Read review
5 of 5