Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#1 of 7 hotels in Manukau
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Idyllically located in the heart of Manukau’s bustling centre and offering exceptional views, The Sebel Auckland Manukau is one of the best hotels to enjoy a true City of Sails experience while being only a short trip from Auckland International Airport. The spacious and elegantly decorated apartments offer guests privacy and headspace as well as kitchen facilities and a dining area, allowing for tailor made self-sufficiency. Take a short walk from your accommodation to sample the fine local and international cuisine at Manukau City’s restaurant precinct. Explore New Zealand’s top theme park as well as the beautiful sceneries Auckland Botanic Gardens has to offer or indulge in the ultimate wine tasting experience at the iconic Villa Maria Winery, Kayaking & Canoeing or a tour of the popular Fo Guang Shan Buddhist Temple. Now is the time for you to take control of your stay and enjoy the luxury of space that The Sebel has to offer!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
16 Lakewood Court, Manukau, Auckland 2104 New Zealand
The Sebel Auckland Manukau
168 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Typing this just prior to checking out after a 2 week stay in managed isolation at the Sebel Manukau. The time has flown by and it’s a credit to the quality of the property, the staff, and the food.
I was stoked when I walked into my room with a large queen bed (2 singles pushed together), large tv, microwave, desk, fridge, modern functional bathroom, quality linen. Good aircon when required but opening window to rear carpark was a bonus.
The staff were polite, professional, and eager to please at all times. Laundry and linen service was efficient and interactions regarding deliveries were also seamless.
As MIQ was full board, food was included and it was awesome. It can only reflect positively on the quality of food offered during normal operations. Also, I ordered a few beers while waiting for some to be delivered from ‘the outside’ and they were great value, fresh, and icy cold.
Lastly, the area for exercise while in MIQ was the sanity saver. I ran and walked every day of quarantine (when not room-bound for final 2 days). Oh, and WIFI was great when I thrashed it watching Apple TV.
General Manager Rajiv Mathew, his staff, NZ Defence personnel, and private security run a damn good hotel quarantine operation.
Read more
Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebel Manukau, General Manager at The Sebel Auckland Manukau
Responded 17 Feb 2021
Hi Graydudes, I thank you for your awesome review of the hotel and all agencies onsite who work together to look after our guest. Being in managed isolation is not easy for all and I want to thank you for your patience and kindness to our staff. I am glad to hear that you enjoyed the meals served, the carpark exercise area and good Wifi during your stay. We really appreciate your kind words and would love to have you back when we reopen as a normal hotel. Kind regards, Rajiv Mathew General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Even though I did not choose this location or hotel, as a 'returnee' New Zealander coming back from Thailand, I am EXTREMELY impressed with the Hotel, the staff, the safety measures and procedures to help alleviate the spread of COVID and all the additional staff and personnel assigned to these procedures. The additional supports offered are also extremely well managed, with prompt, sincere and compassionate responses. This whole COVID situation is a global nightmare but back here in my home country I am proud to be a New Zealander and to have the applicable measures implemented by the great people associated with the Hotel and beyond. In addition, the food is great too. Thank you
Read more
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebel Manukau, General Manager at The Sebel Auckland Manukau
Responded 29 Aug 2020
Hi Caththediver, Thank you for your awesome review of the hotel and our staff. I am glad your stay was comfortable and safe. Kind regards, Rajiv Mathew General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked the Deluxe room with 1 Kingsize bed for $250.00. Described as follows: 33sqm open concept guestroom has a kitchenette and dining area. It features a King bed, Fisher and Paykel kitchen equipment, bathroom with designer amenities, WiFi and 49inch LED TV.
Overall it was as per the photos, clean and spacious with various sky sports and movies channels as normal.
The negative in terms of the room, it seems hotels no longer provide mini bar snacks anymore which is a shame. Additionally this hotel has gone the way of providing sop , moisturizer, shampoo etc via pump action disposal units. I find these detract from the experience and are the equivalent of a cafe providing butter in a disposal package rather than in a separate stylee butter plate. This one small factor can be the difference between an average cafe from an excellent cafe. The same goes for pump action soap and shampoo dispensers. It comes across as tacky.
One other negative for the room. The TV remote, as per the photo, was filthy. I hated even touching it as I know it hadn't been cleaned in years. Its these little things that make the difference.
Hotel overall:
Hotel staff - friendly and courteous. No issues here.
It was extremely hot and muggy outside and walking into the hotel lobby it was ice cold. The air conditioning was way too cold. As it is summer I hadnt packed a sweatshirt or anything similar. Consequently it was far too cold for me to go to the restaurant or even have a sit down coffee as I was way to cold in just a t shirt. So lost business for the hotel.
The hotel lobby, foyer, and ground floor which included the one restaurant, felt a little claustrophobic and small.
Parking - not just this hotel but others are starting to charge fees to park in their carparks. I don't think this is appropriate to be honest. It cost $5.00 per night (a 50% discount as I am an Accor member). It seems like more price gouging.
Conclusion: I would stay again but be prepared with wipes for the remote and a second layer of clothing for the foyer and restaurant.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Â Be prepared for a freezing foyer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Prasheel Churi, General Manager at The Sebel Auckland Manukau
Responded 29 Jan 2024
Dear nipitinthebud, Thank you for sharing your feedback! We're delighted to hear that overall, your experience met expectations. The bulk amenities in the room are part of our Single Use Plastic Removal goal. As hospitality industry, we believe it is future and all of us are playing our part. We will also review your feedback about the temperature in the Lobby/Restaurant with our Chief Engineer to ensure we monitor closely with the recent temperature surges here in Auckland. Once again, we appreciate your detailed insights and will address the noted concerns to enhance our guests' experience. We look forward to welcoming you back with improved amenities and comfort. Best regards, Prasheel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Being a new hotel things are in good working order and kept clean, but I would expect this for the price paid. Two things detract from the experience: 1) The maid service was late almost every day. We expect the room to be made up by 3:00PM so that we have clean towels when we get ready for dinner. On several occasions I had to grab clean towels from the cleaning cart in the hallway. I also had to call the front desk to get them to make up the room at 4:30PM. The hotel needs to hire more staff to solve this issue. 2) Parking has become ridiculous. There are not enough spaces at the hotel. During the day there are plenty, but in the evening there are not enough for hotel guests. When people park for the restaurant, it is even worse. Yes, they will tell you that all the on-street parking is taken up by the new apartment complex next door, but this does excuse this hotel. We paid for parking and expect that there will be a place for us to park. The hotel needs to come up with a method to cater to hotel guest. Maybe reserved parking spaces, or gated to only allow guests to park.
Read more
Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebel Manukau, General Manager at The Sebel Auckland Manukau
Responded 18 Aug 2022
Hi Ron, Thank you for your awesome review of the hotel. I have noted your concerns regarding the room being serviced late during the day and lack of parking onsite. I will work with the team to make improvements in these areas to improve our offering to our guests. Kind regards, Rajiv Mathew General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for one night on transit to Rotorua. We had to check in late due to a late flight. Check-in was quick and efficient. I asked for a room on a low floor and I got a room on a low floor. This indicated to me that someone actually read my booking request, which I made four months earlier, prior to checking-in so that it could be actioned. This was a good start. The room was clean and well presented. Restaurant staff were polite and attentive. The food was prepared as requested and the wait time was short. Overall I was happy with the stay.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RajivM01, General Manager at The Sebel Auckland Manukau
Responded 21 Jan 2020
Hi BarkerBob1, Thank you for your lovely review and I am glad to hear your requests were met prior to your arrival. We appreciate your feedback and thank you for choosing to stay with us. Kind regards, Rajiv Mathew General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a nice stay here, for a business visit to Auckland. Rooms are well laid out, good shower, nice linen and comfortable furnishings. Wi-fi is reliable and the housekeeping is well done. The breakfast offers a good range with fresh and varied items. Service at the restaurant is responsive and friendly. Dinner at the restaurant is pricey though and the quality is patchy, so I would question the value from that point of view. However, the wine list is good and the restaurant service is very nice. Overall I would be happy to come back here, probably just have dinner elsewhere if I was staying a few days. Thank you.
Read more
Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebel Manukau, General Manager at The Sebel Auckland Manukau
Responded 17 Oct 2022
Hi Ali_Hawkins, Thank you for your lovely review of the hotel. We look forward to welcoming you again. Kind regards, Rajiv Mathew General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chose to stay here because needed somewhere close to the airport for a late evening arrival and not far from where I needed to be the next morning .
Friendly check in completed I am greeted by a very very large room with all the facilities . Large TV with lots of working channels and couch and everything was new and nice
Breakfast buffet covered all the bases and I enjoyed a nice lunch on one side of the days I was there. I worked from the room one day and it was spacey and comfortable with good wifi and a great big desk.
Staff were smiling and friendly throughout and seemed genuine in showing interest in how I was enjoying the hotel and facilities .
No reason why I won’t be back !
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebel M, Front Office Manager at The Sebel Auckland Manukau
Responded 2 Mar 2020
Hi VicTRIPvic, Thank you for such an amazing review. I am glad to hear that your stay at the hotel was comfortable and our staff made you feel welcomed. We look forward to having you stay with us again. Kind regards, Rajiv Mathew General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room that we had was very large, tidy and modern. Everything was comfortable including the bed and the couch. The bathroom is excellent and everything worked well. There was a basic kitchen in the room which would be suitable for a simple meal or breakfast. We had breakfast downstairs in the restaurant which was fairly basic but was fine for an easy, quick breakfast. Service in the restaurant was good.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RajivM01, General Manager at The Sebel Auckland Manukau
Responded 11 Feb 2020
Hi Guy, Thank you for your lovely review of the hotel. Kind regards, Rajiv Mathew General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Initially we didn't enjoy our stay at the Sebel unfortunately. The air conditioning was not working, had advised the reception for 3 days, their only fix on the third night was to bring us a pedestal fan. The self-service laundry dryers also are not great, either that or the washing machine isn't spinning clothes out enough and we needed multiple tokens for one simple load. Parking is relatively easy and accessible which is good.
I had originally given 3 stars however since the initial review I have been in touch with the manager and have been provided with good customer service and issues have been resolved. As such I have amended the star rating to reflect this service. I would recommend staying here as the location is beneficial and the manager does investigate issues and provide quality service and I thank them for this. We would consider staying again.
Read more
Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Prasheel Churi, General Manager at The Sebel Auckland Manukau
Responded 4 weeks ago
Dear BJB23, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations, especially regarding the issues with the air conditioning and laundry facilities. Our team is dedicated to ensuring a comfortable and enjoyable experience for every guest, and we regret any inconvenience you faced during your visit. We appreciate your patience and understanding as we worked to resolve the situation, and we’re glad we could connect with you via email to find a resolution. Your feedback is invaluable to us in our efforts to continuously improve our services. We hope to have the pleasure of welcoming you back in the future to provide you with a seamless and enjoyable stay. Warm regards, Prasheel Churi General Manager The Sebel Auckland Manukau
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is centrally located with lots of food options nearbye. We had a wonderful stay at the beautiful Sebel Manukau, the front of house staff were attentitive and welcoming. They placed us in adjoining g rooms on same floor and upgraded. The deluxe rooms were spacious and clean with all the amenities. Bistro Restaurant staff were also kind and caring and the Indian waiter on the afternoon shift was knowledgeable and helpful. However the breakfast missed the bar. As a regular accor hotel diner im used to the beautiful large vreakfast spreads that are regularly restocked. Here at the bistro there was a delicious continental spread however the buffet portion was never restocked and we had to ask staff to refill juices and once other items were eaten there was nothing else for other diners. The restaurant is small so you order the hot meal portion of the buffet to your table which was a good compromise. Sadly the hot food wasn't anything to write home about especially considering the price. The portions were small and unappetizing some of our meals were cold, there was no option for pancakes etc just basic bacon eggs and Hash browns. The bread was not served with butter and tasted dry. As the hotel has just reopened I'm hoping this was just a small blip that will be rectified. The airport is close and and it costs 35 dollars to get a taxi there. We will stay again and recommend to other family.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sebel Manukau, General Manager at The Sebel Auckland Manukau
Responded 20 July 2022
Hi Courtney, Thank you for your awesome review of the hotel and our staff. I have noted your comments about the food and we will look to make improvements in our offerings. Kind regards, Rajiv Mathew General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Bonbon139,
Price for the rollaway bed is $65.00. Please contact our Reservations team and they might be able to offer a special rate based on your date of stay.
Hi Helenestoller,
Thank you for your question. The taxi drive is anywhere between 15 - 30 mins depending on traffic. Approx taxi cost is around $30 - $35 NZD.
Kind regards,
Rajiv Mathew
General Manager
There are more places to choose from in the Manukau area.
PRICE RANGE
AU$163 - AU$210 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandAucklandManukau
NUMBER OF ROOMS
152
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
