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Wailea Beach Resort - Marriott, Maui

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Wailea Beach Resort – Marriott, Maui
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3,196 Reviews from our TripAdvisor Community

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Showing 3,083: English reviews
Kona-Hawaii
Reviewed 2 days ago NEWvia mobile

My husband and I checked into this hotel for one night we went to hotels.com and paid over $300 for a king room. We were escorted through a maze of buildings that are being completely remodeled and now were put in a "Double" room that overlooks a complete waterpark in process. As we open the curtains we saw an army...

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Helpful?
4Thank hotelspaqueen
alvin w, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear hotelspaqueen, We are sorry we were unable to satisfy you during your most recent visit to our resort. We appreciate your feedback, especially during this important time of change, progress and improvement to our resort during this year of "holomua". We would like to speak with you about the various challenges you encountered during your stay, and ask that...

Wethersfield, Connecticut
Reviewed 3 days ago NEW

The Wailea Beach Marriott could be a fabulous 5 star property but is just average because of its subpar service at all levels. Check in was a nightmare - our reservation was supposed to be connected to others in our party and wasn't and the front desk staff didn't try to accommodate us in the same building until I got...

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Helpful?
1Thank Amysfunfamilyfive
alvin w, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear Amysfunfamilyfive, First and foremost, we want to thank you for your honest and straightforward review of your very uncharacteristic experience with us in Wailea. We have taken careful note of your informative review, and appreciate the opportunity your words provide us with to continue transforming and elevating our service delivery practices. We are very disappointed to hear that your...

Reviewed 5 days ago NEW

Hotel was great, staff was extremely helpful. We were 2 ladies on a get away trip so we laid out at the adult serenity pool a lot. Terri was our server, and we traded sides to make sure we got her because she was so amazing and fun! This is paradise! I will be back!

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Helpful?
Thank Stephanie C
alvin w, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Aloha, Thank you for choosing to stay at the Wailea Beach Marriott Resort & Spa while visiting the beautiful Island of Maui. We are thrilled to hear you enjoyed your visit, and excited about having you back in the future once our holomua is complete. Yes, Terry is awesome and we appreciate the acknowledgement of her amazing service. Our resort...

Reviewed 5 days ago NEWvia mobile

I was with a group of three, all of us Marriott platinum. On arrival, the first thing we were told was that they didn't have a concierge lounge and that we wouldn't get breakfast or points. That's never happened to us before. We booked three deluxe ocean front rooms and got nothing of the sort. One room overlooked a hallway,...

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Helpful?
3Thank Bill C
alvin w, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear Bill C, Thank you for providing us with your important feedback. We are disappointed to hear your stay did not meet expectations. Our apologies for the cahllenges you encountered during your stay. We value your loyalty to Marriott as a Platinum member and appreciate your business. Please note that our resort transformation will be complete by December 2016, and...

San Francisco, California
Reviewed 5 days ago NEW

I don't care if this will be a nice place in the future because I am never coming back to find out. I paid almost $500 for one night and I here I am awake at 8 am due to construction noise. There are some attractive new parts but fundamentally the place was really a tear down. Yes the people...

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Helpful?
2Thank Worldtraveler123451
alvin w, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear Worldtraveler123451 , Thank you for voicing your concerns regarding your recent stay at our resort in Wailea. We apologize for the various challenges you experienced and very disappointed to hear that your experience with us was affected by both our ongoing holomua (progress and improvement. We would like the chance to speak with you over the phone to discuss...

Buffalo, New York
Reviewed 6 days ago NEW

great location in wailea with attentive staff. Property was well maintained during construction. It was at times challenging to navigate the property due to the construction and all amenities were not available during our stay but still enjoyed ourselves. Wish the upper infinity pool was open as well as other on property dining options (only one restaurant open). Renovated rooms...

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Helpful?
Thank patmatleo0
WaileaMarriott2, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear patmatleo0, Thank you for sharing your wonderful review with us following your stay at our resort. We appreciate learning more details about your experience as guests during our resort’s holomua, which is slated for completion by the end of this year. Although we are thrilled to hear you enjoyed your vacation with us and our amazing staff, we apologize...

London, United Kingdom
Reviewed 1 week ago NEW

I just spent 10 days at this property, where they are hard at work making BEAUTIFUL new changes to their hotel from top to bottom. As a Platinum Elite Lifetime Member, I live in Marriotts. This property has it ALL, GREAT, FRIENDLY STAFF (that REALLY want you to be happy). The facelift is near completion and I can't WAIT to...

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Helpful?
2Thank flyer5963
WaileaMarriott2, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear flyer5963, Thank you for the amazing review of your most recent 10-day stay with us at the Wailea Beach Marriott Resort & Spa! It was a pleasure serving you with the genuine aloha of our staff, and we are so glad to hear you felt the warm welcome of all of us throughout the property. We are also eagerly...

Reviewed 1 week ago via mobile

We drove into the resort at 3pm on Friday afternoon. The bellmen quickly emptied our car and we were checked in quickly. No wait. We went to our rooms and waited for the cart of bags - traveling for 2 weeks - 4 adults with 7 more arriving soon. After 15 minutes I checked on the bellman, they were busy...

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Helpful?
Thank Clinton S
WaileaMarriott2, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear Clinton S, Thank you for staying with us in Maui, and for providing us with your lovely feedback. We are thrilled to know you enjoyed your vacation with us at our oceanfront oasis, and that you were pleased with your guest room accommodations, fast check-in and check-out, and the remodeled areas of the property. As we near the completion...

Arlington Heights, Illinois
Reviewed 1 week ago

We stayed here 3 nights of a 10 day vacation as I wanted to check out this Marriott for a possiblilty for spring break with our kids. Luckily we were there only 3 nights! Look closely at the bad reviews; unfortunately we found them to be very acurate. Anyone that says they were not affected by the renovations cannot be...

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Helpful?
6Thank Pam B
alvin w, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear PamB, First and foremost, we want to thank you for your honest and straightforward review of your very uncharacteristic experience with us in Wailea. We have taken careful note of your informative review, and appreciate the opportunity your words provide us with to continue transforming our entire resort into the Marriott quality, state-of-the-art paradise we’ve envisioned during our holomua—which...

Silver Spring, MD
Reviewed 1 week ago

We spent five nights here as part of our first anniversary trip around Hawaii. I was a bit wary of staying during the renovations, since the reviews seemed split between it being paradise and a disaster. It was closer to the former. First, they upgraded us from a garden view room to a partial oceanfront as an anniversary gift, and...

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Helpful?
Thank Orange96
WaileaMarriott2, General Manager at Wailea Beach Resort – Marriott, Maui, responded to this review

Dear Orange96, Thank you for the fantastic review of your stay with us at the Wailea Beach Marriott Resort & Spa! It was a pleasure reading through your wonderful comments regarding the beautiful experience you had celebrating your anniversary with us at our resort. We appreciate your mention of the amazing attention you received from Patty at the pool, and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast Available

Additional Information about Wailea Beach Resort – Marriott, Maui

Address: 3700 Wailea Alanui Drive, Wailea, Maui, HI 96753-8347
Region: United States > Hawaii > Maui > Wailea
Price Range: $476 - $1,198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wailea Beach Resort – Marriott, Maui 4*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Cheap Tickets, Marriott and Odigeo so you can book your Wailea Beach Resort – Marriott, Maui reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wailea Beach Marriott Hotel Wailea
Wailea Beach Marriott Resort And Spa
Marriott Wailea
Wailea Marriott
Wailea Beach Marriott Resort & Spa
Wailea Beach Resort – Marriott, Maui
Hotel Style:
#4 Business Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Family Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 Romantic Hotel in Wailea
#5 Spa Hotel in Wailea
#6 Luxury Hotel in Wailea
#7 Green Hotel in Wailea
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Questions & Answers

Here's what travellers have asked, with answers from Wailea Beach Resort – Marriott, Maui staff and other travellers.
102 questions
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Halifax, Canada
over a year ago

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Questions? Get answers from Wailea Beach Resort – Marriott, Maui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are traveling with children request a room near the pool that allows children or the kids zone (when it's complete)”
 of 5 bubbles Amysfunfamilyfive, 2 Dec 2016 | Read review
“Beautiful views and great staff!”
 of 5 bubbles stephaniec833, 30 Nov 2016 | Read review
“Pool/ocean view or simply an ocean view, might be a bit more peaceful, especially if you ask for the view of the adult pool.”
 of 5 bubbles flyer5963, 28 Nov 2016 | Read review
“good luck!”
 of 5 bubbles D1852YFpamb, 28 Nov 2016 | Read review
“Building 7 is on the edge of the resort with very nice views.”
 of 5 bubbles Orange96, 27 Nov 2016 | Read review
5 of 5
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