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My husband and I finally got a chance to take time off and travel somewhere special where work was not part of the reason we were there.
From the moment we arrived at the beautiful Four Seasons Maui we were in Heaven. Truly, everything could...More
They had construction in a near by room that made our stay very disappointing. This is suppose to be a luxury hotel, The carpet was dirty and the couch was too. I was not a happy camper.
They did not even say they were sorry...More
6 Thank DrCrimmy
Response from HPFrancis, General Manager at Four Seasons Resort Maui at WaileaResponded 3 March 2015
Aloha from Maui,
I am very disappointed to hear about your experience here at Four Seasons Maui. If you would like to further discuss your concerns, please contact me directly at 808.874.2212 or Marco.Zanolari@fourseasons.com.
Definitely a luxury experience, and one I'm looking forward to revisiting.
Bonus fact, the hotel serves as a FEMA evacuation point in the event of a natural disaster, so feel safe staying :) I know because we had a tsunami warning while we were on...More
My husband and I stayed at this resort from January 24 through February 2, 2015. Overall it was a pleasant stay; however, there were some issues we had. When we arrived we were offered an upgrade to a "better room overlooking the garden and pool...More
I have stayed at this resort three times and each time I am left with the same feeling. If this is your first time staying at a Four Seasons Hotel you will be impressed. Their signature touches are everywhere - large comfortable rooms, friendly service...More
We were located in the main building where the lobby was. I would recommend that building. There is another area where my brother and his wife had their first room and it was at the end of a long hallway that went on... More
We were located in the main building where the lobby was. I would recommend that building. There is another area where my brother and his wife had their first room and it was at the end of a long hallway that went on forever. Our room was nice in the building we were in.