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Four Seasons Resort Maui at Wailea

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Four Seasons Resort Maui at Wailea
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4,536 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Resort Maui at Wailea
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Showing 4,357: English reviews
Reviewed 1 week ago

We boked through the American Express Fine Hotels and Resorts program which gave us a room upgrade upon check in. The property is absolutely beautiful and our room is amazing, spacious and clean. Two full bathrooms with 2 huge tvs. We are extremely happy and plan to come back. One of the most comfortable beds I have slept in. The...

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Thank Kevin K
Melbourne, Australia
Reviewed 1 week ago via mobile

This was a special trip and the Four Seasons did not disappoint! Great service, no request was a problem, smiles and alohas everywhere! Gorgeous suite. Perfect setting, so kid friendly (our 9 yo had his own gown, toiletries and little sponges cut out into the letters of his name). The 3 restaurants were fabulous, great kids menus and generous offerings...

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4Thank Karina G
FourSeasonsMaui, General Manager at Four Seasons Resort Maui at Wailea, responded to this review

Aloha from Maui, We were so pleased that you chose to spend such a special occasion with us at Four Seasons Resort Maui. I look forward to welcoming you back for many future stays. Best regards, Martin Dell Resort Manager

Dallas, Texas
Reviewed 1 week ago

Where do I start! Four Seasons is the definition of luxury and service. We have stayed with them at different locations many times and they are consistent everywhere. This stay was in celebration of our 25th anniversary and it was the perfect choice. No matter where you go in Maui it’s always expensive and Four Seasons is no different. Actually...

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2Thank gottavacation
Toronto
Reviewed 1 week ago

I have been to this hotel four times and it has consistently met my expectations. First, and most importantly, the setting is incredible. The staff is extremely competent, attentive, and surreally friendly. At times, they do let down their guard - I assume when they are tired, frazzled, and harassed - they are only human - but I have never...

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1Thank Notacareintheworld
FourSeasonsMaui, General Manager at Four Seasons Resort Maui at Wailea, responded to this review

Aloha, Greetings from Maui. Mahalo (thank you) for your continued loyalty to our property; we appreciate your many return visits. I am happy to hear that we have consistently delivered incredible quality and service to you year after year. We look forward to greeting you for your next return. A hui hou (until we meet again)! Mahalo nui loa, Martin...

Atlanta, Georgia
Reviewed 1 week ago via mobile

This review is not for first time visitors to a Four Seasons- as others have mentioned the service is lacking and not at all up to Four Seasons standards around the world- the grounds are beautiful but the small things they are known for are nowhere to be found- The cleaning service is subpar- other than your bed being made...

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2Thank Travelite91
FourSeasonsMaui, General Manager at Four Seasons Resort Maui at Wailea, responded to this review

Aloha, Thank you for taking the time to write a comprehensive review of our property. We will strive to surpass your expectations during the remainder of your stay. If you would like to say aloha or to discuss your experiences in person, please do not hesitate to reach out at 808.874.2212 or Martin.Dell@fourseasons.com. Mahalo nui loa, Martin Dell Resort Manager

Lafayette, California
Reviewed 1 week ago

Unruly, loud and obnoxious children and guests. The hotel made no attempt to ask parents to calm their children. Children screeching and playing tag in the lobby bar at 10:30 at night, Climbing on furniture and public areas of restaurants. 4 hour delay to get into our room after a long flight. $1500 a night and it was like a...

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3Thank _johnvisbal
FourSeasonsMaui, General Manager at Four Seasons Resort Maui at Wailea, responded to this review

Aloha, Greetings from Maui. I am sorry to hear about these experience during your stay at our property. We strive to provide the best service, atmosphere and facilities for each of our guests, and I am sorry that we did not meet your expectations. If you would like to further discuss the issues you experienced during your stay, please do...

Canandaigua, United States
Reviewed 1 week ago via mobile

I am just finishing a 6 day stay at The Four Seasons. This is by far the most expensive place I've ever stayed but it is also the best. The grounds are absolutely beautiful and the staff are incredible. The staff here are by far the most attentive and friendly that I've ever experienced. The rooms are huge and beautiful...

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1Thank William S
Chicago, Illinois
Reviewed 1 week ago

My husband made reservations for us to attend brunch the day after we arrived at the Four seasons. The brunch was very good however for the two of us and a glass of mimosa's was over $100. The food was delicious I had an açai bowl only; my husband had the buffet. We were quite aware that this would be...

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1Thank Crystal L
Reviewed 1 week ago via mobile

I am a global traveler and have stayed at for season properties around the world. Most are great and have excellent service. This one is not good. Service is terrible, period. There is an extremely unfriendly female bartender at the adult pool who is completely rude. At our first meal at ferraro's was awful. They keep the place way too...

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4Thank Michael F
FourSeasonsMaui, General Manager at Four Seasons Resort Maui at Wailea, responded to this review

Greetings from Maui, Thank you for your loyalty to Four Seasons around the world; we sincerely appreciate your business. I am very sorry to hear of the issues you encountered with our service and with your dinner experience. We strive to provide exemplary service to each and every one of our guests, and I am disappointed to hear that we...

Atlanta, Georgia
Reviewed 2 weeks ago

Came for my 40th birthday so decided to splurge and stay for the first time at a Four Seasons property and I'm so glad I did. The property is beautiful, the rooms spacious and the staff were gracious,warm and efficient from the valets to the front desk to the pool. I especially want to highlight Wendy at the Concierge who...

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Thank N S
FourSeasonsMaui, General Manager at Four Seasons Resort Maui at Wailea, responded to this review

Greetings from Maui, Hau'oli la hanau - happy birthday! I am so glad to hear you enjoyed spending your birthday with us at Four Seasons Resort Maui. Mahalo for your kind words regarding our staff; they truly are the difference makers and I look forward to passing along your praise. We hope to welcome you back to our property again...

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Hotel Wailea
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#1 of 7 in Wailea
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Resort Maui at Wailea

Address: 3900 Wailea Alanui Drive, Wailea, Maui, HI 96753-5453
Region: United States > Hawaii > Maui > Wailea
Price Range: $781 - $1,776 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Maui at Wailea 5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Four Seasons Resort Maui At Wailea Hotel Wailea
4 Seasons Resort Maui At Wailea
Four Seasons Resort Maui Wailea
Four Seasons Wailea
Wailea Four Seasons
Hotel Style:
#1 Business Hotel in Wailea
#1 Romantic Hotel in Wailea
#2 On the Beach Hotel in Wailea
#2 Family Hotel in Wailea
#2 Spa Hotel in Wailea
#2 Top resorts Hotel in Wailea
#3 Luxury Hotel in Wailea
#3 Green Hotel in Wailea
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Resort Maui at Wailea staff and other travellers.
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Questions? Get answers from Four Seasons Resort Maui at Wailea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Level all the way! and for couples, room 814 is the best in the house”
 of 5 bubbles roberthL1278XG, 17 Jan 2017 | Read review
“The low floor mountain view rooms on floor 6 have a terrible view.”
 of 5 bubbles mh77mh77_12, 16 Jan 2017 | Read review
“Just enjoy!”
 of 5 bubbles 944giuseppe, 16 Jan 2017 | Read review
“North Tower is better. South side has a public lawn, noise rises.”
 of 5 bubbles _johnvisbal, 9 Jan 2017 | Read review
“Totally personal preference but the inside facing the grounds are most beautiful”
 of 5 bubbles WhatWeDo, 1 Jan 2017 | Read review
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