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Hotel Vue

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Hotel Vue
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288 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Meridian
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

The room was nice and the breakfast was very nice but there wasn't any hot water this morning and the worst part of that was that the female at front desk when we checked out never said sorry or anything. Very rude way to treat your guests after we just spent $200 on two rooms for one night.

Helpful?
Thank msbricko
Wendy G, General Manager at Hotel Vue, responded to this review

Thank you very much for your valuable comments. Our hot water heater went out affecting your room that morning, and I apologize for your inconvenience. This should have been expressed by the staff at the front desk at check out. I appreciate your feedback, as you have provided us with a training opportunity that I will follow up with. Thank... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

One of Natchez Best Hotel The Rooms Was Amazing The Bar Was One Of The Best But The Food Sucks, Love The View And The Suites, The Pool was Great As Well I Really Enjoyed It Though. The Front Desk Was Nice But Had A Few Rude Workers

Helpful?
Thank Devonta J
Wendy G, General Manager at Hotel Vue, responded to this review

Thank you for posting your comments about your recent stay at Hotel Vue. We value the feedback we receive from our guests and appreciate hearing of the areas where we can improve. Our goal is to provide the best possible service consistently, and I hope that you will return again to enjoy our hotel and restaurant. More 

Rayne, Louisiana
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

The king size bed room I reserved was not available, so I was given a room with two queens in the hotel's "other" building. The room was clean, the beds were comfortable, and the room had a balcony overlooking the Mississippi River. The service was good, the breakfast was good, the plumbing worked, the a/c worked, and I will stay... More 

Helpful?
Thank Tim T
Wendy G, General Manager at Hotel Vue, responded to this review

How nice to hear that you enjoyed your visit and that you will return again in the future to stay with us! Thank you for sharing your comments. More 

mississauga
Level Contributor
4 reviews
Reviewed 4 weeks ago

This hotel has a great view of the Mississippi. That being said, our room smelled of mildew and everything in it was damp. Our TV didn't work and after calling the front desk several times, I finally went down and suggested they give us new batteries for the channel changer, which they reluctantly did. Service in the dining room was... More 

Helpful?
Thank lovesanibel09
Wendy G, General Manager at Hotel Vue, responded to this review

I am terribly sorry about your disappointing experience during you recent visit. The feedback that you have provided is very valuable, as it provides training and coaching opportunities. We want to provide wonderful service to all of our guests, and I hope that we might have a future opportunity to provide you with the great service that you expect and... More 

Mount Olive, Mississippi
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

The Vue gives you the best view of the Mighty Mississippi from the top of the big hill overlooking the river. The antebellum homes with all of their finery and antiques galore really makes this a visit of a lifetime. Natchez has many B & B's and we sometimes stay in one of those, but we always come back to... More 

Helpful?
Thank Joejohnston
Wendy G, Front Office Manager at Hotel Vue, responded to this review

Thank you so much for your wonderful comments. I am very happy to know that you consistently enjoy our facility and we want to thank you for your many visits. More 

Starkville
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago

Am staying there on business now. Got in last night and was also greeted with a less than enthusiastic front desk reception. Never heard the word "welcome," or "thank you for choosing us." Too late and too tired to move to another place. On arrival in my room, the smell that greeted me smelled vey much like a cat liter... More 

Helpful?
Thank teacher5751
Wendy G, Public Relations Manager at Hotel Vue, responded to this review

Thank you for taking the time to share your comments with us. I apologize for the smell that you experienced in your room. Our maintenance and housekeeping staff are detailing each room to endure it is fresh and clean for our gusts. A friendly greeting upon arrival is extremely important. I will share these comments with our staff for training... More 

Rome, Georgia
Level Contributor
172 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 weeks ago via mobile

Bad out of the way: hot tub non-functioning and satellite/cable TV in room had issues. Fitness center well appointed & operable. Very good modest breakfast buffet. Staff very pleasant. View of the river from the hotel patio & restaurant very nice. Rooms were nice, comfortable and clean.

Helpful?
Thank Tyson R
Wendy G, General Manager at Hotel Vue, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at Hotel Vue. I am sorry that our hot tub was not working while you were here. It has since been maintained and is being repaired. TV receptions in the rooms are also being checked. I am happy to hear that you enjoyed the comfort of... More 

Vicksburg, Mississippi
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 October 2016 via mobile

I stayed at the Vue on business and while it does have a fantastic view the pool was green (gross) and the hot tub was unclean. The hotel had a very musty smell and did not provide any air-conditioning in the corridors. There are better places to stay in Natchez.

Helpful?
Thank Southerncharming
Wendy G, General Manager at Hotel Vue, responded to this review

Thank you for posting your comments regarding your recent stay, we appreciate your feedback. We perform daily pool maintenance, I apologize if the water and the spa were not clear while you were here, this has been corrected. I am happy to hear that you enjoyed our views from the property. New air conditioning units are being installed in the... More 

Reading, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 October 2016 via mobile

We enjoyed our stay at this hotel but felt some of the staff were a little bit off at times, particularly when we were checking in. Stunning views across the Mississipi and the cocktails are lovely in bar but I think the outside area by the pool should be closed are midnight as we had to listen to people making... More 

Helpful?
Thank Kelly D
Wendy G, General Manager at Hotel Vue, responded to this review

Thank you for taking the time to share your comments with us. A warm, friendly greeting upon check in is our standard, I appreciate your feedback, as it provides good information for training purposes. Our outdoor pool area closes at 10:00PM, I apologize if this area was not closed the night you were here. We will pay close attention to... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016 via mobile

The hotel itself was very nice and seemed clean. But in the morning we had sugar ants all over our bag of munchies and a cockroach on the ceiling. If they clean that up it'll be a very nice hotel. The other problem was the restaurant. For breakfast it was fine. But for dinner- the food was excellent but the... More 

Helpful?
Thank Brian K
Wendy G, General Manager at Hotel Vue, responded to this review

Thank you for your excellent feedback. Fast, friendly and efficient service is extremely important, and training is on-going. I appreciate your comments, as they provide great training opportunities. I apologize for the problem you encountered, we have a monthly service to ensure the hotel is pest free, and if we have any issues between services, we take care of them... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The VUE Hotel is located on the magnificent bluffs overlooking the mighty Mississippi River with breathtaking views! A complimentary, hot Southern Breakfast is served each morning. Enjoy a swim in the outdoor pool or a cold beverage while watching glorious sunsets over the River! Newly renovated guest rooms, lounge and Restaurant are offered for our guest's convenience. The shops and Antebellum homes of historic Natchez are one mile from the property. ... more   less 

Additional Information about Hotel Vue

Address: 130 John R. Junkin Drive, Natchez, MS 39120 (Formerly Grand Soleil Casino Resort)
Region: United States > Mississippi > Natchez
Price Range: $130 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Vue 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Grand Soleil Hotel Natchez
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vue staff and other travellers.
6 questions
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over a year ago
Hoxie, Arkansas
Ridgeland, Mississippi
4 months ago
Madison, Mississippi
8 months ago
Waynesboro, Mississippi
over a year ago

See all questions (6)

Questions? Get answers from Hotel Vue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in separate building have balconies facing river.”
 of 5 bubbles timt234, 8 Nov 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles Joejohnston, 1 Nov 2016 | Read review
“Find Some Other Place”
 of 5 bubbles mturner122, 15 Oct 2016 | Read review
“We were situated on the ground floor but still had a good view over the pool and the river.”
 of 5 bubbles peterr130, 28 Sep 2016 | Read review
“Ask for river view.”
 of 5 bubbles , 29 Aug 2016 | Read review
5 of 5
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