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Check in was nice, staff was friendly. Loved the room amenities. Even though this is a pet friendly hotel, it was quiet during our stay. I'd certainly stay here again! We stayed for 3 nights (no room service which was fine for us), if you...More
Thank Chloe C
Response from 00esa, Manager at Extended Stay America - Frederick - Westview Dr.Responded 1 week ago
Chloe, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service provided by our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments,...More
I have been staying here three nights a week for the past 6 months on business. I searched the Frederick area for a while and stayed at a few different hotels. This hotel is by far the best for the price. The staff is very...More
Thank Jack C
Response from 00esa, Manager at Extended Stay America - Frederick - Westview Dr.Responded 25 July 2018
Jack, thank you for choosing Extended Stay America. We want your stay with us to feel like home, and we are delighted to know we accomplished it while you were here. Your wonderful feedback will be shared with the entire team. We look forward to...More
Came up to Frederick for a wedding and made it into a weekend getaway. The location is great and convenient to downtown. The staff has been very friendly and helpful. Can’t beat the price...really enjoyed our stay!More
Response from 00esa, Manager at Extended Stay America - Frederick - Westview Dr.Responded 2 weeks ago
Thank you for choosing Extended Stay America while you were here for a wedding. We're delighted to know our location was convenient for you and that you found us to be a great value. It was a pleasure to have you as our guest, and we...More
The manager and staff are more than helpful.
The rooms and tenants however, are horrible. You can hear everything from coughing to burping to walking. The bathtubs are dirty along with the kitchen area. The place needs an update.
The first room we stayed in...More
Response from 00esa, Manager at Extended Stay America - Frederick - Westview Dr.Responded 30 August 2018
Thank you for your feedback. We are sorry for the difficulties you had in your room and for the inconvenience it caused. Your comments have been shared with our Housekeeping team to ensure we are consistent with our service delivery, and we have asked them...More
One day I was having some trouble logging on to the internet and the General Manager assisted me he is awesome...
The front desk staff is courteous and helpful, they give great directions.
I asked for extra towels and they were very pleasant.The hotel is...More
Thank Bajan S
Response from 00esa, Manager at Extended Stay America - Frederick - Westview Dr.Responded 19 August 2018
Bajan, thank you for choosing Extended Stay America. We are delighted to know our attentive associates took a great care of yours and that you had a nice stay here. It was a pleasure having you as our guest, and we look forward to seeing...More
Response from Brookeandbrad1228 | Reviewed this property |
Third floor is all smoking, and there is an ash tray at the exists. we brought our dog, form what I understood it was $25 per day. If you are staying 30day it's 150 for the first month, after 30 days, it's $25 a month.