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Embassy Suites by Hilton Atlanta - Airport

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Embassy Suites by Hilton Atlanta - Airport
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1,057 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Atlanta - Airport
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Showing 1,048: English reviews
Wichita, Kansas
Reviewed 7 March 2016

Very friendly staff, the shuttle service was very efficient. The hotel was nice. I liked the decor. The breakfast was awesome, it is so nice so have a hot meal with your room. I already like Embassy Suites and this was a good one.

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Helpful?
Thank Veronica K
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

We are glad you enjoy our decor and that your stay here at the Embassy Suites by Hilton Atlanta - Airport was a good one. Thank you for such a nice review and we hope you get to return again soon.

Daytona Beach, United States
Reviewed 6 March 2016

The renovations are very nice, but they didn't renovate the service. We stayed three nights and for each one we had to get our keys re-programmed. All they would say was that the keys are easily demagnetized. One day there was no housekeeping for our room. We were pretty disappointed with the management and opeation.

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Helpful?
Thank Dennis J
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. While the lack of service you experienced is unusual and not the standard of our hotel. We are sorry for the inconvenience and...

Houston, Texas, United States
Reviewed 5 March 2016

The booking was made for 1 adult but when I confirmed everything I noticed error so changed to 2 adults. The rep never told me the price changed. It went up $10 per night. I have booked hotels in the past and the rate is the same for 1 or 2 adults. When I arrived I was told the price...

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Helpful?
Thank Toni A
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

We are glad our hotel suited your needs but apologize for the problems you encountered and will look into them. Thank you for taking the time to review our property and we hope you get the chance to return on your next trip our way.

Auburn
Reviewed 3 March 2016 via mobile

This was my 1st stay at an Embassy Suites Hotel and I was very pleased with my stay. The room was clean, modern, and spacious. The staff were courteous and the breakfast buffet was the "Bomb"! I will definitely add this chain to my list of highly favored hotels.

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Helpful?
Thank Wooki_TrophyFamily
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

It is good to know our hotel the Embassy Suites by Hilton Chicago-Naperville gave you such a good stay that we will be added to your list. Thank you for your good review and we hope you return again soon.

Atlanta, United States
Reviewed 2 March 2016

Nice room, with fridge, microwave & coffee maker. Even though I was on the first floor, the room was quiet - with a separate door to bedroom from outer room. Great place to stay if with family. Will stay there again.

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Helpful?
Thank Tom H
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

It is good to know you will return again to stay with us here at the Embassy Suites by Hilton Chicago-Naperville. Thank you for such a nice review.

phoenix, United States
Reviewed 28 February 2016

The food prepared by the chefs at the Atlanta Airport location are awesome! Breakfast - a variety and well cooked. Lunch - more variety and wonderful staff. Dinner - even more variety and awesome service.

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Helpful?
Thank Dana S
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

We are glad you were impressed with the food served in our hotel the Embassy Suites by Hilton Atlanta - Airport. Thank you for your good review and we look forward to seeing you again.

Georgia
Reviewed 28 February 2016

The check-in was absolutely terrible! The staff had us wait around for hours rather than checking in people as they arrived. The foyer was horribly decorated. I was pleansantly surprised when I saw the rooms had been remodeled and updated. Unfortunately they did not have great shower heads or anything else to brag about (other than the space). The king...

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Helpful?
Thank penntrainer
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the our norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an...

Jupiter, Florida
Reviewed 27 February 2016 via mobile

Stayed here a few times during flight delays. Never that impressed. This week, I literally had to check my confirmation to make sure I was at the right place. Recent upgrades have been well done. Lobby is a place where you actually want to have a drink. Rooms are also upgraded. Wallpaper is the same but otherwise the rooms are...

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Helpful?
Thank AMPTraveler
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

We are glad you enjoyed your stay and our renovations. We apologize for the problems you encountered and hope you will return so we can show you we have corrected these issues.

Rancho Mirage, California
Reviewed 25 February 2016

Stayed there while on 3 day trip and decided to stay there 2 nights. Was a bit far and traffic from hotel to our events in/around Atlanta. But once back at hotel and before leaving for places, it was great. Clean, friendly, good provided breakfast (as usual) and the evening cocktail hour (2 hrs) was good. Rooms were clean and...

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Helpful?
Thank WalterInSoCal
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

We are sorry we were a little far from your destinations but are glad you enjoyed your stay here with us. Thank you for your review and for your business. Hopefully on your next trip you will choose our hotel again.

Reviewed 24 February 2016 via mobile

The service is a joke, but this seems to be the new standard for Hilton properties. Going back to Marriott properties. At least they seem to appreciate their customers. Front desk staff has an attitude and act like the could care less about your concerns.

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Helpful?
Thank Jon D
KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we will use your comments on our services and amenities as we constantly evolve to best meet and exceed our guests' expectations. We hope you will return to stay with us the next time you are in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close to Atlanta Airport, enjoy free breakfast and our best rates guaranteed when booking through Hilton, at the Embassy Suites Atlanta - Airport hotel. We provide a complementary airport shuttle service, spacious, comfy two-room suites, an indoor pool, and a nightly Managers Reception to wind down from your day. ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Airport

Address: 4700 Southport Rd, Atlanta, GA 30337-5613
Region: United States > Georgia > Atlanta
Price Range: $180 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Airport 3.5*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Priceline, Odigeo, Travelocity and Expedia so you can book your Embassy Suites by Hilton Atlanta - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Atlanta Airport
Embassy Suites College Park
College Park Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Atlanta - Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Atlanta - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great cabanas down in the atrium, nice new touch for Embassy Suites.”
 of 5 bubbles RolandoGomezPhotog, 23 Nov 2016 | Read review
“Airport noise all night, might want to request quiet side but I don't know that any side is quiet.”
 of 5 bubbles susanpE3763IJ, 1 Nov 2016 | Read review
“Poor WiFi signal when you are in the corners”
 of 5 bubbles bobsyouruncle77, 1 Nov 2016 | Read review
“Horrible experience all around. Place was dirty and room/bed had bugs...”
 of 5 bubbles M3703QAchris, 19 Oct 2016 | Read review
“Get 5th floor.”
 of 5 bubbles binno1, 27 Aug 2016 | Read review
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