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The Ritz-Carlton, Buckhead

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#11 of 171 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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1,238 Reviews from our TripAdvisor Community

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Showing 1,222: English reviews
Reviewed 3 days ago NEW

We just enjoyed a wonderful extended birthday weekend with them. Walking in, the chandeliers sparkle, the decorations are just the right number, properly fluffed, tasteful and fun. The staff is quick with a smile, opening the doors, helping out any way they can. The shuttle they are offering is the best, the chauffeurs super. The room was updated with furniture...

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Helpful?
Thank Catherine V
Atlanta, Georgia
Reviewed 4 days ago NEW

Ritz Carlton buck head is located within walking distance to both mall! Also to increadible restaurants. The ritz was beautifully decorated for Christmas, they had Christmas carols in the lobby and hot cocoa!!!!

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Helpful?
Thank A5709CDlisak
Huntsville, Alabama
Reviewed 4 days ago NEW

Room was hot was never able to get the temperature correct. Room service is sooooooo slow. Room is not nice dated. Plumbing is bad. I would never stay there again. The only good thing was the lobby Christmas decorations.

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Helpful?
Thank johnwS5138HP
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for taking the time to share your comments regarding your recent visit to our hotel. Our team of ladies and gentlemen and I are disappointed to hear that we did not meet your expectations, since we take great pride in delivering on our promises of service and product excellence for our valued guests. We hope to...

Virginia Beach, Virginia
Reviewed 4 days ago NEW

WE needed a suite and got a standard. We had no pillows or comforters. We froze. Do not let football fans ruin the stay for everyone else. I love college football, but this was like a bad frat party atmosphere.

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Helpful?
Thank jfinley18
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your recent visit to our hotel and for sharing your feedback with us. Our team of ladies and gentlemen and I are quite dismayed to hear that we were unable to meet your expectations in terms of your preferred room assignment, due to limited availability and that your experience was marred by other guests who...

Greenville, United States
Reviewed 4 days ago NEW

I have stayed at this hotel every year for over 20 years. It never disappoints. Great service, great stay. Tons of good restaurants and good shopping close by. From the maid staff to the concierge, they go over and beyond to make you happy. One of the best hotels in US. They know your name and work hard to make...

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Helpful?
Thank Steve W
Dalton, Georgia
Reviewed 5 days ago NEWvia mobile

This is our place to stay in Atlanta with Family. You can not beat it. Service, Service and more Service. Everything is top notch. Indoor pool for kids, great food and comfortable rooms. They make you feel welcome.

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Helpful?
Thank Dalton72
Ft Worth, United States
Reviewed 6 days ago NEW

Caution. Customers Of Ritz Carlton Buckhead Beware. Be certain to inventory the liquor , beer and wine as soon as you check in. !!! Here is what happened to me. My wife drank 2 beers from the in room refrigerator. Whwn I received my final bill (by email) I was charged for a bottle of wine that as not drank...

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Helpful?
Thank 840denverk
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for your recent visit and for sharing your feedback with us. Please know that our mini-bar system has an automatic feature, which is triggered when a product is removed and this can also occur when items are being temporarily moved. It will be our pleasure to remove any charges for product that was not consumed and...

Alabama
Reviewed 1 week ago

This is an excellent hotel to stay at while in Atlanta. The hotel is really beautiful and the staff at the hotel are exceptional. They have a car to drive you and pick you up from nearby shops and restaurants. The location is great and the rooms were very nice. We really enjoyed ourselves and will be coming back again.

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Helpful?
Thank DBF2004
Knoxville, Tennessee
Reviewed 1 week ago

The room was excellent as expected at a Ritz property and the service superb. A great way to spend Thanksgiving and be part of the Ritz Christmas experience. The Thanksgiving buffet is always a culinary event. On Friday you can ease into Christmas shopping between Phipps Plaza and Lennox Mall or just enjoy the spa. We met Santa and Mrs....

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Helpful?
Thank Y6795GIcatherines
E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for taking the time to share your comments regarding your recent Thanksgiving experience at our hotel with us. Our team of ladies and gentlemen and I are delighted to know that you thoroughly enjoyed the many wonderful aspects that makes our hotel so special - nothing more than our warm and engaging service professionals who take...

Fort Lauderdale, United States
Reviewed 1 week ago

We had a great stay, rooms were very clean, convenient, close to everything, mall, restaurants. Staff very helpful. We enjoyed our stay at the Ritz Carlton Buckhead. Would return to this hotel. Drinks are a little expensive.

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Helpful?
Thank christopherkB4941GU

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surround yourself with an irresistible combination of Southern hospitality and relevant sophistication at The Ritz-Carlton, Buckhead, GA, hotel. Ideally situated in the heart of Atlanta’s most celebrated neighborhood, The Ritz-Carlton, Buckhead offers guests effortless access to the city’s finest shopping, dining and entertainment. ... more   less 

Additional Information about The Ritz-Carlton, Buckhead

Address: 3434 Peachtree Rd NE, Atlanta, GA 30326-1172
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $388 - $867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Buckhead 5*
Number of rooms: 517
Reservation Options:
TripAdvisor is proud to partner with Amex, Marriott, Booking.com, Hotels.com, TripOnline SA, Odigeo, Travelocity and Jetsetter so you can book your The Ritz-Carlton, Buckhead reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton, Buckhead Hotel Atlanta
Ritz Carlton Buckhead
Ritz Atlanta
Ritz-Carlton Atlanta
Atlanta Ritz-Carlton
Hotel Style:
#5 Spa Hotel in Atlanta
#6 Luxury Hotel in Atlanta
#6 Family Hotel in Atlanta
#9 Romantic Hotel in Atlanta
#9 Green Hotel in Atlanta
#23 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Buckhead staff and other travellers.
6 questions
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Amsterdam, The Netherlands
over a year ago

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Questions? Get answers from The Ritz-Carlton, Buckhead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet, secure floor”
 of 5 bubbles 958catherinev, 6 Dec 2016 | Read review
“Upper floors are my favorite and club floor”
 of 5 bubbles Y6795GIcatherines, 30 Nov 2016 | Read review
“stay at the club level”
 of 5 bubbles 237kennethl, 10 Nov 2016 | Read review
“Spa floor was very quiet! Didn't use spa, but room was very ZEN.”
  • Beautiful, romantic on the spa floor!
  • Night lights
 of 5 bubbles twhite3001, 27 Oct 2016 | Read review
“A high floor would be recommended, as there is some street noise”
 of 5 bubbles daviator40, 26 Oct 2016 | Read review
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