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The Ritz-Carlton, Atlanta

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#20 of 172 Hotels in Atlanta
Certificate of Excellence
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The Ritz-Carlton, Atlanta
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1,383 Reviews from our TripAdvisor Community

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Showing 1,337: English reviews
Lake Mary, Florida
Reviewed 9 June 2015

I stayed at the Ritz for my 40th birthday weekend. I chose it due to the price, plus I was able to upgrade through my Ritz credit card, for no extra fee (you can do so 3 times a year based on availability). Erin took really good care of us in Club. She also works Guest Relations, so she certainly...

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1Thank grimsleybm
Detroit, MI
Reviewed 8 June 2015 via mobile

While in Atlanta for a convention we had the opportunity to stay at the Ritz Carlton in downtown Atlanta. As with every Ritz I've stayed at the service and professionalism is outstanding. The hotel is small and in my opinion, primarily geared to the business traveler. The lobby is small but classy. There is an elegant bar on the lobby...

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1Thank bobpioneer
London, United Kingdom
Reviewed 7 June 2015

Pretty good city center hotel, but kind of small and lack of some facilities/services you'd expect from RitzCarlton. Nevertheless, it is very conveniently located to explore all the popular sites in Atlanta.

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Thank lzhm
Avondale, Pennsylvania
Reviewed 6 June 2015

If you read any of my other others review, chances are you're aware of my general "love affair" with the Ritz Carlton brand. (My family and friends have heard me say a few hundred times that it's my ambition to visit EVERY Ritz property in the world and ... wouldn't that make a FAB advertising campaign for the brand! (Sadly,...

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3Thank Jodie P
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Jodi, thank you very much for your constructive as well as lovely feedback. I apologize that the room condition did not meet the expectations and of course we will fix the sink right away. The bedding is exactly the same brand standard as all other Ritz-Carltons. We appreciate your brand loyalty and continued support very much. I am looking...

Atlanta, Georgia
Reviewed 6 June 2015

One expects a high level of service at the Ritz and the downtown Atlanta location did not disappoint. Valet parking was simple, check-in quick, bell service attentive, quality room, good TV, nice view, good (but expensive) drinks, tasty midnight room service, great breakfast, & easy check-out. Some notable Ritz experiences from the one-night stay… - Offered to validate valet parking...

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Thank traveldudeATL
Reviewed 6 June 2015

This is a top-priced hotel, so you'd expect the best and it doesn't disappoint. The staff are all very welcoming and friendly, and very helpful if you need anything. I was here for a conference and the facilities, food, equipment were all excellent. Rooms comfortable and well appointed. The pool and gym are also very nice. Difficult to find fault!

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Thank Mark S
Raleigh, NC
Reviewed 4 June 2015

I'm generally of the belief that a hotel is a hotel; they're all essentially the same except for a few bells or whistles. A stay at the Ritz Carlton Atlanta convinced me that I was wrong. The level of service was exceptional, with my wife getting handed a glass of champagne as we checked in, and the employees friendly and...

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Thank WGL3
Chattanooga, Tennessee
Reviewed 3 June 2015

My husband and I stayed at this property one night for a quick anniversary trip. Every member of the staff we spoke to was wonderfully helpful and quick to offer any assistance, from a bottle of water or umbrella to help with directions. The rooms are on the small side, but very nice and very clean. We ended our stay...

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Thank CWeaver
Roswell, Georgia
Reviewed 1 June 2015

I am a native of Atlanta and have stayed at this hotel several times in the recent past 5 years. I can give them credit for consistently moving in the same direction though - DOWN. I stayed there recently for a weekend with my wife and it has even gone down another notch. I actually told my wife we should...

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1Thank RWSII
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you very much for sharing your concerns. Please accept my sincere apologies for your disappointing experience. I have sent you a private message hoping to connect with you and have a follow up conversation. Kind regards.

Chattanooga, Tennessee
Reviewed 1 June 2015

The hotel is nice, quaint, elegant and clean. The concierge, Jermaine, was very attentive and gracious. The room was clean and nice enough for us. We thought the accommodations would be a step up from the regular Marriott, but it wasn't . The reason is because it is one of the first to be built, so they can only redecorate,...

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Thank TravelingSandy101

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events at the Georgia Dome, Philips Arena and Turner Field, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 

Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street N.E, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: $299 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta
Hotel Style:
#7 Spa Hotel in Atlanta
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Atlanta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for a renovated room, once they're available”
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“Rooms on a high floor clearly quieter though walls are not solid...”
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“We had a standard double which had a nice sitting area, good size, not cramped”
 of 5 bubbles exploringwfamily, 14 Jan 2017 | Read review
“I would suggest a higher floor to avoid the noise from the busy downtown streets.”
 of 5 bubbles BusinessSox, 5 Jan 2017 | Read review
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