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The Ritz-Carlton, Atlanta

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#18 of 172 Hotels in Atlanta
Certificate of Excellence
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The Ritz-Carlton, Atlanta
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1,368 Reviews from our TripAdvisor Community

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Showing 1,323: English reviews
Magnolia, Texas
Reviewed yesterday NEW

The service is always what makes a Ritz stand out from the rest of the hotel world. From the time you pull up to the Valet, check-in, and experience guest services, it is all world class services. This one is no different. The Atlanta Grill, which is their steakhouse, is excellent. Had a NY Strip steak that literally melted in...

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Helpful?
Thank Mcsmalley
Reviewed 2 days ago NEWvia mobile

The location is perfect for business and pleasure. Many great restaurants within walking distance, or stay and eat at the hotel. Their parking is the most secure of any other hotel in the area. Alex, at check in, was new, very handled himself very well. We also saw him helping in the Club Lounge and did a fine job up...

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Thank Laughing04
San Francisco, California
Reviewed 4 days ago NEW

I stayed here during AmericasMart this January 2017. It was a wonderful location for accessing the market -- I could run back to my room for breaks throughout the day and it was a quick 2 block walk. It also was next door to Alma, which is my favorite restaurant in Atlanta! I enjoyed the coffee service in the AM,...

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Thank Kelli R
London, United Kingdom
Reviewed 5 days ago NEW

Stayed for two nights. Accommodation was comfortable and overall impression was good. Fixtures and fittings were a little tired. Service was generally good even though there was some difficulty regarding payment.

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Helpful?
Thank Jonathan P
Alexandria, Virginia
Reviewed 1 week ago via mobile

Although they've tried to keep it spruced up, there's no disguising the outdated building (low ceilings, little standard boxy hotel rooms), and there's no avoiding the homeless people on virtually every single block of this neighborhood. I don't know Atlanta well but would never stay at this hotel again. Yes you can walk to a lot of attractions, if you...

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Helpful?
Thank ChuckM58
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you for sharing your concerns. We will begin an extensive guest room renovation project this summer to further enhance the hotel. The downtown community strives to provide a safe and secure environment for all citizens and visitors alike. We work closely with all public entities (APD, the Ambassador Force, etc.) to achieve this at all times. Kind regards,

Savannah, GA
Reviewed 1 week ago

My wife and I stayed here while in town for the Falcons-Seahawks game. This is a great location, and the room was superb -- beautiful decor, spacious, and quiet, with high-quality amenities. Desk staff were gracious in accommodating our early check-in, and valet parking was quick to retrieve our car when we departed. I would give this hotel five stars...

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Thank originalbob
Reviewed 1 week ago via mobile

DO NOT stay here unless you have very low expectations. Downtown Atlanta is not a place to go unless you HAVE to and this property is the same. It's located across from a loud bar and positioned on a very loud street with cars honking and loud music playing. This goes on until midnight on the weekends. There is absolutely...

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Helpful?
Thank Laura F
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Laura, thank you for sharing your thoughts. First and foremost I apologize that the hotel and its location do not meet your expectations but there are numerous options in the city of Atlanta if downtown is not your destination of choice. Many find both very desirable - see numerous positive comments on this site as a reference. The rosemary...

Charlotte, North Carolina
Reviewed 1 week ago

Enjoyed a two-night stay at the Ritz. Very convenient location, very nice room and very accommodating staff. Ate a late night bite in the first-floor restaurant- the charcuterie tray was excellent and well-priced. Only small negative, DJ at the bar was way, way too loud - but the place was packed! Overall a great stay!

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Thank Diane S
Lakeland, Florida
Reviewed 1 week ago

We stayed here just before Christmas with our 2 kids for 2 nites on our way to Blue Ridge - excellent downtown location - we walked to a Falcons game, 15 min walk. The RC is very family oriented and has all of the small, nice extra touches that make a RC the RC - hot chocolate in the lobby...

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Thank exploringwfamily
Boca Raton, Florida
Reviewed 2 weeks ago

I was up in Atlanta for a business trip with my husband and 2 month old daughter. The room was very dated and the crib was super dated... The crib had paint chips missing all over the railings. While i was there the maid/turn down service went thru my belongings and took my credit card and used it till i...

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1Thank Laurie R
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Laurie, thank you very much for posting your review. We certainly do respect the privacy of all of our guests. As you pointed out, we had been in communication with you to find a mutually agreeable resolution as throughout the investigation the findings were inconclusive. I will send you a private message with my contact information if you wish...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events at the Georgia Dome, Philips Arena and Turner Field, The Ritz-Carlton, Atlanta is ideally situated. ... more   less 

Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street N.E, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: $309 - $922 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
Reservation Options:
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta
Hotel Style:
#7 Spa Hotel in Atlanta
#10 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Atlanta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on a high floor clearly quieter though walls are not solid...”
 of 5 bubbles jonathanpX6386XU, 18 Jan 2017 | Read review
“We had a standard double which had a nice sitting area, good size, not cramped”
 of 5 bubbles exploringwfamily, 14 Jan 2017 | Read review
“I would suggest a higher floor to avoid the noise from the busy downtown streets.”
 of 5 bubbles BusinessSox, 5 Jan 2017 | Read review
“The upper, the better”
 of 5 bubbles jww57, 29 Dec 2016 | Read review
“Choose Another Marriott or comparable brand hotel near here, there are plenty”
 of 5 bubbles GraysonCampbell, 25 Nov 2016 | Read review
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