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Sheraton Atlanta Hotel

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Traveller (489)
Room & Suite (193)
Pool & Beach (41)
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Overview
  • Excellent54%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(259 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,305)
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3,169 results
Traveller rating
1,651
895
353
145
125
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1,651
895
353
145
125
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All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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861 - 865 of 3,169 reviews
Reviewed 6 April 2016 via mobile

The Sheraton Atlanta has a lot going for it, the largest factor being location. A brief walk from everything (15 minutes to the convention center), including food, entertainment and shopping. The rooms are clean, bedding is comfortable, and common spaces well kept. The Club Lounge...More

Thank mom2tristanella
Response from Heather D, Director of Guest Relations at Sheraton Atlanta HotelResponded 20 April 2016

Thank you for your review. We appreciate your sharing your recent experience with us, the good, the bad, and the adequate. We will do our best on the items we can change and share your comments with our management team. Thank you.

Reviewed 6 April 2016 via mobile

Nice enough hotel, a bit beige, a bit dated from the outside certainly (although you can tell they've done the rooms up) a bit well, Sheraton really. However, I think I must have come when there was something going on as I paid £400 for...More

1  Thank stripeydelius
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 20 April 2016

This a first, being overly friendly. However, that is just how we operate at the Sheraton Atlanta. We are sorry we weren't your 'cup of tea' and understand we can't please each and everyone that steps through our doors. Although, we do appreciate your feedback...More

Reviewed 6 April 2016

Stayed here on a business trip and could not have been more pleased with the friendly staff, comfortable room, delightful food availabilities, and overall experience of staying here. I had a sweet room with a lovely view of the city. Located in walking distance to...More

Thank Floridia_traveler
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 20 April 2016

Thank you for sharing your recent experience with us. We love hearing we were the perfect place for you and we will strive to continue be on your next visit. Take care!

Reviewed 5 April 2016

I booked my stay at the Sheraton Atlanta on the strength of the many positive comments about its customer service that I'd read on TripAdvisor. It's perhaps for this reason that, despite the hotel being clean, spacious and very well positioned for Downtown Atlanta, I've...More

Thank t_noble77
Response from Heather D, Director of Guest Relations at Sheraton Atlanta HotelResponded 20 April 2016

We are truly discouraged by your review. It saddens us to hear you experienced much less than your fellow reviewers, leaving you feeling short-changed. These reviews are few and far between, but it still doesn't mean we don't need to be aware of when less...More

Reviewed 5 April 2016

Valet and Concierge staff was super friendly and helpful, girl at front desk was not rude by any means but not near as friendly as the other staff. The location was excellent and was within walking distance to many restaurants and bars. Hotel had a...More

Thank The4Daniels
Response from Heather D, Director of Guest Relations at Sheraton Atlanta HotelResponded 19 April 2016

Thank you for sharing your experience with us and fellow travelers. We appreciate your comments regarding our staff and overall opinion of our property. We hope the college visit went well and you got a good feel for the area. Hopefully, on move in day,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 153 - USD 344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#26 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 153 - USD 344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#26 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (489)
Room & Suite (193)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Meme64
20 January 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
9 January 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
27 December 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"Lower numbered rooms on any floor have a shorter walk. One bank of elevators. We stayed in 479 and walked..."
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"Only experience the South Tower, 12th floor (Club Floor), no noise problems"
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"Tower in main building is more convenient overall"
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"This is an excellent place for a conference"
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