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Sheraton Atlanta Hotel

3,264 reviews
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Traveller (449)
Room & Suite (183)
Pool & Beach (41)
Overview
  • Excellent53%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(256 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,264)Write a Review
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3,129 results
Traveller rating
1,639
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345
139
118
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1,639
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345
139
118
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All reviewsthe club loungejerome smithretractable roofself parkingsouth towerthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellman
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851 - 855 of 3,129 reviews
Reviewed 20 March 2016

My family and I stayed that the Sheraton while he attended a conference. We were lucky enough to have access to the Club Lounge and were greeted by the warm and cheerful stay - especially, Jeffrey, Ms. Shirley and Dominque who greeted us by name...More

Thank TV P
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 29 March 2016

Thank you for sharing your recent experience with us. We are pleased to hear your Sheraton Club experience was well worth the upgrade due to our team and service. We look forward to having you and your family back again soon.

Reviewed 19 March 2016

I'm a faithful SPG member and I happened to go to Atlanta for a conference, Sheraton happened to be one of the conference hotels. Of course I stay there. I got a Club room and boy was that the best decision! The room is nice...More

Thank Nil S
Response from Heather D, Director of Guest Relations at Sheraton Atlanta HotelResponded 5 April 2016

Thank you for your glowing review about your recent Sheraton Club experience. We greatly appreciate the comments about our brand new Sheraton Club and the importance of having the team of hosts we have staffing the club. The team is excellent and is an integral...More

Reviewed 19 March 2016

The Sheraton Club level is a must. Great snacks, drinks, and service. Jeffery and the crew are very helpful and happy to see guests. The hotel overall is a great choice. My family and I will be staying here again soon!

Thank willmeadows97
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 29 March 2016

Thank you for your review. We are pleased to hear you and your family enjoyed the Sheraton Club experience highlighted by the connection made with Mr. Jeffery and his team. We are honored to be your hotel of choice when traveling to Atlanta. Take care!

Reviewed 17 March 2016

Kimberly and Shirley made my visit wonderful. Caring, sunny folks that work so hard to be friendly, cheerful and HELPFUL. Thank you so much! I hope the Sheraton values these outstanding employees. They both did so much more than just their jobs---their energy and effort...More

Thank Amy R
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 29 March 2016

Thank you for sharing your recent Sheraton Club experience with us. We are pleased to hear you enjoyed connecting with Kimberly and Shirley and how they made such a positive impact on your stay. Take care and come back to see us soon.

Reviewed 16 March 2016

From the time we walked into the Sheraton for a very hectic weekend, Jerome Smith, Assistant Bellman made sure we were completely taken care of! Even though our room was not ready for an early morning arrival,we were able to check in and our bags...More

Thank kdags3
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 29 March 2016

Thank you for sharing your recent stay with us. We appreciate the recognition of our Bell Captain, Jerome, and how his actions made your experience effortless. We look forward to welcoming you back for the next dance competition. Take care!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 146 - USD 345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#20 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 146 - USD 345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#20 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (449)
Room & Suite (183)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
20 January 2018|
AnswerShow all 2 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
9 January 2018|
AnswerShow all 4 answers
Response from andreaxbutler73 | Reviewed this property |
They didn't have one when I stayed in December.
1
Vote
Mels49
27 December 2017|
AnswerShow all 8 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
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12345617
Room Tips
"Pool access rooms are fabulous if you have kids who like to swim."
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"$100 for incidentals"
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"My favorite rooms here are the ones that offer a view of the indoor pool and have a patio or balcony."
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"WIFI didn't work, No water flow in the shower, bad service"
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