We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Atlanta Hotel

Show Prices
#30 of 172 Hotels in Atlanta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Atlanta Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,921 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Atlanta Hotel
See the most recent reviews
Showing 2,803: English reviews
Houston, Canada
Reviewed 31 August 2015

We stayed for a week and it was the best hotel weve ever stayed in.Rooms were clean and beds comfortable.Delicious breakfast and the friendliest staff.Also the location is great two minute walk to the aquarium and coca cola factory,two thumbs up!

 Report
Helpful?
1Thank anfield32
Reviewed 30 August 2015 via mobile

I stayed here for a IRS Tax Forum that was held at the Marriott across the street. There was a big delay with me checking in due to me using an employee's discount, and with her being laid off, and not completing the SPG auth, I had to wait 3 hrs to get checked in and missed half of the...

 Report
Helpful?
1Thank La' Toya S
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to hear that despite the errors with the reservation, we were able to provide you with a pleasing stay. We are glad you enjoyed the Garden Courtyard! We hope you will come back to enjoy another experience with us.

Reviewed 30 August 2015 via mobile

Zachary D provided excellent service as we checked in. He listened to our needs and met them to the best of his ability. Following our check-in, there was too much noise coming from the elevator so moved us to better location. No questions, no hoops to jump through. We have piece of mind knowing that we have someone like Zachary...

 Report
Helpful?
1Thank Dan K
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. Thank you for sharing your customer service experience with our front desk agent, Zach. We are pleased we were able to resolve the noise issue in your guest room by offering a new, quieter location to enjoy your stay. We hope to have you back again soon.

Reviewed 30 August 2015

Zachary Dunson was very helpful and had us checked in so quickly.the best customer service I have experienced at any hotel I have stayed. I would recommend this hotel to anyone traveling in the atlanta area.

 Report
Helpful?
1Thank Great T
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We greatly appreciate your willingness to recommend us based on the top-notch customer service experience you encountered with Zachary. We love hear about the simplistic of actions that guarantee a memorable experience for our guests. We look forward to welcoming you back again soon.

Goldsboro, North Carolina
Reviewed 29 August 2015 via mobile

The hotel is very nice and accomidating. Several places to eat within walking distance. Right in the middle of town. Recommend using a taxi to get around. Turner stadium is only a few miles away. There are also places to eat within the hotel as well.

 Report
Helpful?
1Thank Mike R
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to hear we were able to accommodate your and meet your needs as you expected to provide you with a positive experience. We look forward to warmly welcoming you back.

Chicago, Illinois
Reviewed 28 August 2015

Visited ATL for a summer wedding and stayed at the Sheraton. The room was decent but our wing of the hotel was under construction and the 8am start of construction definitely took away from the serenity. The pool / garden area was relaxing but be prepared for large groups of kids in the summer between 11am and 3pm. Continental breakfast...

 Report
Helpful?
Thank p726
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We apologize for any inconvenience our current renovations made have caused you during your stay. In efforts to bring these new, renovated guest rooms to market sooner for our guests, we are increased the work hours. We hope you will come back to enjoy our new, spacious, updated rooms.

High Wycombe, United Kingdom
Reviewed 26 August 2015 via mobile

Stayed one night before flying back to UK. This is a very large hotel so you have to walk quite a way to your room. bellboys etc very attentive, but obviously because they want a tip. I had one bag which I was quite capable of carrying myself, but bell boy just doesn't take no for an answer. Obviously wants...

 Report
Helpful?
Thank Andrew P
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate your concern for the "attentive for tip' but we can assure you that our bellmen and parking team members truly are attentive because that is our service culture. Our goal is to provide attentive, friendly service and we hope that is how we treat every guests. We are sorry if you felt the...

Reviewed 24 August 2015 via mobile

First off, I want to say, my stay at your hotel was superb! The service, access to the bar,pool area,cleanliness, and friendly staff was impressive! But most of all the highlight of my stay was from your concierge Ms. KiKi and bell hop Laxmi. The effort and grace they put into their respected jobs is mind blowing, no question I...

 Report
Helpful?
Thank InnesSnoddy35
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate your recognition of those Sheraton Atlanta team members that truly made your stay memorable. These type of connections are what we strive for with our guests and we are proud to know that was your experience. Take care and come back to see us again soon.

Reviewed 23 August 2015 via mobile

We're staying at the hotel and are just amazed by the great service Jeffery has shown us at the club lounge. He made our stay that much better and really made us feel welcome. He went above and beyond during the evening appetizer hours, and he even gave us to go containers as my baby son was tired and we...

 Report
Helpful?
1Thank Dania M
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate you sharing your interaction with Jeffery in our Sheraton Club Lounge. We are pleased but not surprised he made such a positive impact on your experience. Jeffery surely has found his niche up there in the Club. We all look forward to welcoming you back again soon, especially to the Club.

New York
Reviewed 22 August 2015

My husband and I stayed at the Sheraton Downtown recently when I attended an event in Atlanta. As a preferred guest we stayed on the Club room level where I had the most wonderful guest experience. The Club Room staff led by guest manager Jeffrey Kinnie was absolutely wonderful. They greeted me with a smile every time I entered the...

 Report
Helpful?
Thank divadiana2014
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to hear of your enjoyable moments in the Sheraton Club due in part to Jeffery, our Club Lounge attendant. We couldn't agree more that he has found his calling serving guests up in the Club Lounge. Thank you for sharing your connection with Jeffery. We look forward to having you back again...

351 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (332)
Viewed
Pool/Beach Area (31)
Viewed
View from Room (18)
Viewed
Room/Suite (66)
Viewed
Bathroom (28)
Viewed
Hotel & Grounds (35)
Viewed
Dining (24)
Viewed
5:20
Videos (1)
Viewed
Other (129)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Atlanta hotels
Hyatt Regency Atlanta
#36 of 172 in Atlanta
3,339 reviews
Downtown
Hilton Atlanta
Hilton Atlanta
#91 of 172 in Atlanta
3,504 reviews
Atlanta Marriott Marquis
#41 of 172 in Atlanta
774 reviews
Show Prices
Show Prices
Show Prices
Ellis Hotel
#51 of 172 in Atlanta
1,220 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: $167 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Starwood and Jetsetter so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Business Hotel in Atlanta
#13 Luxury Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
40 questions
Ask a question

See all questions (40)

Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book a suite on the corner of the North tower due to its proximity to the noise of the freeway and main streets there.”
 of 5 bubbles luv2camp6, 18 Feb 2017 | Read review
“Avoid rooms facing hallway fans !”
 of 5 bubbles 630zitak, 16 Feb 2017 | Read review
“Just don't choose a room by the elevator and you should be good.”
 of 5 bubbles dbrown2017, 8 Feb 2017 | Read review
“Get a room near the pool. Either on ground or the next floor up with a balcony to the pool”
 of 5 bubbles MiltGRUK, 28 Jan 2017 | Read review
“If you have club access the south tower is better to stay”
 of 5 bubbles davidhW7300SL, 13 Jan 2017 | Read review
5 of 5