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Sheraton Atlanta Hotel

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Traveller (500)
Room & Suite (193)
Pool & Beach (41)
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Overview
  • Excellent53%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(260 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Atlanta Hotel
Special Offer: Book early & save in ATL
Hotel deals
Offers from Sheraton Atlanta Hotel
Special Offer: Book early & save in ATL
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,350)
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3,210 results
Traveller rating
1,660
903
368
150
129
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1,660
903
368
150
129
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All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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781 - 785 of 3,210 reviews
Reviewed 23 June 2016 via mobile

Was here for a conference June 2016 with other 6 people from work. Each of us had problems with our rooms-one didn't have a working television, one didn't have a refrigerator, I didn't have a TV remote, two others didn't have towels. None of these...More

Thank Jeffs1126
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 30 June 2016

Thank you sharing your feedback. Your comments are invaluable to us as they allow action to improve. We appreciate all your constructive criticisms and will honor our commitment to elevate the experience for all future guests based on your review. We hope for another opportunity...More

Reviewed 20 June 2016

The staff was absolutely amazing! So friendly!! When I checked in, Christina was so kind. The concierge Maurice Simon was so helpful and knew answers to all questions asked. The bell men Jonte Davis and Sallah Jeng were also very helpful and kind. Even as...More

Thank OneLove111
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 June 2016

Thank you kindly for your review. We can't express enough how we appreciate the recognition of the key staff that went above and beyond to make your travel effortless and stay memorable. Thank you for giving us the opportunity to serve you and become your...More

Reviewed 19 June 2016

I stayed here for four nights for my first time in Atlanta. I found it up to the usual Sheraton standard and the staff were very friendly. Internet was free (very important - a condition of selection : Hilton take note). The hotel is slightly...More

Thank RoyalSilk
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 June 2016

Thank you for your candid review. We appreciate your words as well as your business. We hope to have another opportunity to serve should business or pleasure brings you back to Atlanta. Take care!

Reviewed 18 June 2016 via mobile

Had a mix up with our rooms (# of beds). Laxmi helped us with our luggage, worked with main desk to help with our room, continued with transition to new room. Staff throughout hotel was attentive to our needs. Excellent customer service at this hotel.More

Thank 55teach
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 June 2016

Thank you for sharing your experience with us. We apologize for the initial rooms mix-up, but are grateful of your patience and allowing our team to appropriately solve the problem. We appreciate the service spotlight on Laxmi and his ability to make things run a...More

Reviewed 17 June 2016 via mobile

I have to admit that this was my first trip to the US but the stay in this hotel was not as expected. Staying each year 50 or more nights at Sheraton group hotel I found this hotel as on the lower end of the...More

Thank Llayang
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 30 June 2016

Thank you for your candor. Your comments about your experience in our Sheraton Club Lounge are appreciated as they only help us elevate the value. The Club is designed to be an exclusive amenity open to all those who have paid for access, from the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 123 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#27 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 123 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#27 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (500)
Room & Suite (193)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Meme64
20 January 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
9 January 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
27 December 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"North Tower has all the attractions"
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"Rooms are quieter past the ground level I stayed on the 3rd and it was peaceful"
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"We've stayed at different parts of the property, they're all good in our experience."
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"Never found a bad bed in the place."
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