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Sheraton Atlanta Hotel

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Traveller (500)
Room & Suite (193)
Pool & Beach (41)
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Overview
  • Excellent53%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(260 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Atlanta Hotel
Special Offer: Book early & save in ATL
Hotel deals
Offers from Sheraton Atlanta Hotel
Special Offer: Book early & save in ATL
Hotel deals
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Reviews (3,347)
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3,207 results
Traveller rating
1,658
903
367
150
129
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LanguageEnglish
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1,658
903
367
150
129
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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1 - 5 of 3,207 reviews
Reviewed yesterday via mobile

My visit to the Sheraton has been amazing! I am hear for business, but this will be my hotel of choice when I visit with family. Rooms are nice and spacious and the pool area is beautiful. Mrs. Karen Beckley was an amazing receptionist, that...More

Thank Jack R
Hotel's Favourite
Reviewed 7 February 2018

This hotel is really beautiful! Especially the indoor pool and garden area. We stay here every year for the Days Of The Dead convention and always have a great experience, especially with the hotel staff. They are always friendly, welcoming and go above and beyond...More

2  Thank DarkfallGA
Response from SheratonATL_Downtown, Guest Relations Manager at Sheraton Atlanta HotelResponded 9 February 2018

Dear Sally E, Thank you so much for choosing the Sheraton Atlanta and giving the time to give us some feedback! Please accept our apologize to the inconveniences you face in our restaurant. With large conferences, we try our best to schedule accordingly and it...More

Reviewed yesterday

Couple days ago I stayed at the hotel I had wonderful experience, even though that the lobby is under renovations the whole staff was very friendly. The valet serviceman were very polite.The reception personnel were very helpful and advised on what to do in the...More

Thank bsasha65
Reviewed 3 days ago via mobile

The hotel lobby is currently under construction so the check in is on the 1st floor on a side street. My room was also located on the first floor which is slightly confusing because you have to go up about 10 stairs and drag luggage...More

Thank volsgirl10
Response from Danielle B, Manager at Sheraton Atlanta HotelResponded yesterday

Hello volsgirl10, Thank you so much for taking the time to write such an informative review. We will absolutely be discussing your points of concern with our staff. I regret to hear that your recent stay fell below our and your expectations. We have taken...More

Reviewed 3 days ago via mobile

I stayed here with colleague for a week on a work trip. The first night we paid over $100 for some very poor food in the hotel restaurant, where it took us ages to be served and in the end we had to go to...More

Thank dreamchilde
Response from Danielle B, Manager at Sheraton Atlanta HotelResponded yesterday

Hello dreamchilde, Thank you so much for taking the time to write such an informative review. We will absolutely be discussing your points of concern with our staff. Please accept my sincere apologies regarding the level of serviced received from housekeeping. I can assure you...More

View more reviews
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 124 - USD 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#27 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 124 - USD 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#27 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (500)
Room & Suite (193)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
20 January 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
9 January 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
27 December 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"North Tower has all the attractions"
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"Rooms are quieter past the ground level I stayed on the 3rd and it was peaceful"
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"We've stayed at different parts of the property, they're all good in our experience."
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"Never found a bad bed in the place."
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