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Omni Atlanta Hotel at CNN Center

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#45 of 177 Hotels in Atlanta
Certificate of Excellence
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4,715 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Atlanta Hotel at CNN Center
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Showing 4,640: English reviews
Denver, Colorado
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 May 2016

I am giving 2 stars instead of one because the location and lobby were good, but the rest was terrible. I went for a work conference and compare with co-workers, several had an even worse experience. The rooms were outdated, worn out and in disrepair. The windows were thin and vibrated (loudly!) with every passing car. My bedspread had a... More 

Helpful?
2 Thank peacockbrd
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016

Stayed at the Omni hotel at the CNN center. Very nice room with a great view of shops and restaurants within the courtyard. This was the best hotel I have stayed in . The rooms were clean and very spacious!

Helpful?
Thank islandnubia
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Islandnubia, We want to first thank you for your glowing review of the Omni Atlanta Hotel at CNN Center. We are extremely pleased to hear your experience was excellent and hope to welcome you back again soon. Sincerely, Leslie Tune Hotel Manager More 

1 review
Reviewed 17 May 2016

I would recommend this hotel to anyone staying in the downtown area. It's in an easy walking location to almost everything there is to do downtown Atlanta. The only downfall was the quality of the room for the high rate I paid.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Robert B
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Robert, Thank you for the complimentary review of our location. I am glad you were able to take advantage of all our incredible location has to offer. It is truly our priority to exceed the expectations of our guests under every circumstance and your comments regarding the guestroom amenities will be addressed. We hope to welcome you again in the... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2016

If you're visiting for a convention, this is the easiest place to stay. Ask for the North Tower as it it is the more modern of the two but even then, don't expect much. The rooms are clean but the decor is very tired and dingy. If you are a light sleeper, this is not the place for you -... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Marlo T
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Marlo, We thank you for providing feedback on your recent stay at the Omni Atlanta Hotel at CNN Center. We apologize that our facilities did not exceed your expectations. Your comments have been shared with our management staff so that we may address the squealing issue. We hope to welcome you back to the Omni the next time your travels... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2016

The hotel communal areas were of a good standard but the bedrooms and bathrooms are a bit dated. Food and drink in the lobby bar was nice and staff all friendly. I wasn't in the room much as I travelled for business so it was ok, but I wouldn't return for a trip with family.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Jodie G
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Jodie, Thank you for taking the time to provide us feedback. We appreciate the kind words of the service provided by our staff. We are always in the process of making improvements to the hotel and it is your feedback that helps us when making these decisions. We hope that the next time you are in Atlanta; you would reconsider... More 

Boston, United States
1 review
Reviewed 17 May 2016

This hotel has the friendliest, most helpful staff I have encountered in a hotel in a long time. They were helpful will all kinds of services I needed and they run a very efficient hotel. The food is delicious....especially like the pecan rolls with peach preserves. Really great place.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Maureen V
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Maureen, Thank you for saying such lovely things about our dedicated team of hospitality professionals. They truly enjoy working here and providing the highest level of customer service possible. I am thrilled to hear you equally enjoyed the food throughout the hotel. I have passed your comments on to our culinary staff. We cannot wait to welcome you back to... More 

Falls Church, Virginia
Level Contributor
164 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 May 2016

Lots of little things during this stay leave room for improvement. Peeling wallpaper, musty carpet (particularly in the conference areas), public areas that are way overdue for a dusting, and the list goes on. Front desk and south tower restaurant staff are exceptional, but the few extra steps of a walk to the conference center at a less expensive and... More 

Helpful?
Thank Mark G
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Mark, Thank you very much for taking your time to provide a review of the Omni Atlanta Hotel. We are always in search of opportunities to make improvements and the feedback from our guests is a great way to address any issues. We hope to welcome you back to the Omni Atlanta Hotel at CNN Center soon. Sincerely, Leslie Tune... More 

Tifton, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2016 via mobile

I stayed at the Omni hotel at the CNN Center when I went to the Jingle Ball concert at the Phillips Arena on December 17th. The stay was absolutely amazing! It was almost connected straight to the arena! It accommodated me perfectly!!! This was the best hotel I have stayed in ANYWHERE! The rooms were clean and very spacious! The... More 

Helpful?
1 Thank Devun P
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Devun, Thank you for the glowing review of the Omni Atlanta Hotel at CNN Center. I am so pleased to hear our accommodations and employees left such a wonderful impression. Our location is perfect for attending any event at the Phillips Arena and I hope that you enjoyed the concert as much as you enjoyed your stay with us. I... More 

Howell, New Jersey
1 review
Reviewed 17 May 2016

while everything else was great , parking is by valet only and cost 35 a day! also since everyone else is by valet, the wait to get your car could be as long as 30 min! make sure to call the valet service ahead of time before you leave the hotel to bring out your car .

Helpful?
Thank debA5782LA
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

DebA5782LA, I would like to first thank you for choosing the Omni Atlanta Hotel at CNN Center. In our downtown Atlanta location, parking is at a premium and all luxury hotels must charge for parking. We apologize if this came to a surprise to you, as we have parking charges listed on our hotel confirmation. Thank you for taking the... More 

Springfield, Massachusetts
Level Contributor
10 reviews
Reviewed 17 May 2016 via mobile

Very nice and the room was excellent. The people there were helpful and offer great advice on attractions and places of interest. The airport is very close by and they offer car shuttles for the airport and other local hotels.

Helpful?
Thank Kingkobra_88
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Kingkobra_88, I appreciate the time you've taken to leave a review of the Omni Atlanta Hotel at CNN Center; and I am pleased to learn you had a most enjoyable stay with us. I hope that during your stay you were able to tour some of the attractions recommended by our staff. We look forward to welcoming you back to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Atlanta Hotel at CNN Center

Address: 100 CNN Center, Atlanta, GA 30303-2762
Region: United States > Georgia > Atlanta > Downtown
Price Range: $143 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Omni Hotels & Resorts, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Omni Atlanta Hotel at CNN Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta
Hotel Style:
#11 Spa Hotel in Atlanta
#19 Luxury Hotel in Atlanta
#24 Family Hotel in Atlanta
#26 Business Hotel in Atlanta
#27 Romantic Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Omni Atlanta Hotel at CNN Center staff and other travellers.
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Questions? Get answers from Omni Atlanta Hotel at CNN Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to not have a corner room!”
 of 5 bubbles 553jackieb, 30 Nov 2016 | Read review
“North tower is nice”
 of 5 bubbles johnmN8691UZ, 26 Nov 2016 | Read review
“Upper floors for a better view and quiet”
 of 5 bubbles Armagedd8n, 22 Nov 2016 | Read review
“Do Not Use Valet!”
 of 5 bubbles PikkNikkTravels, 14 Nov 2016 | Read review
“Face into the Atrium”
 of 5 bubbles aaronr850, 14 Nov 2016 | Read review
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