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Grand Hyatt Atlanta in Buckhead

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#16 of 177 Hotels in Atlanta
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GreenLeadersPlatinum level
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1,607 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Atlanta in Buckhead
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Showing 1,556: English reviews
Reviewed 30 November 2015

I've stayed in this hotel a few times and always enjoyed it. The rooms are nice, beds are comfortable and the staff is friendly. During my most recent stay, the man checking me in asked if I'd stay down the street because they were overbooked. They'd move me back the following night into an upgraded room. I wasn't too keen...

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Helpful?
Thank Chad R
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

It was a pleasure having you stay with us during your recent travels to Buckhead. Thanks for allowing our staff and team to take great care of you. As you experienced, our managing staff is always available to assist with any and all situations, questions and requests. We want to ensure your experience is wonderful and comforting. You dined in...

Raleigh, North Carolina
Reviewed 27 November 2015 via mobile

I've stayed here at least five times in the past ten years but just have had such bad service this time. We are loyal Marriott fans, but having stayed here many times in the past, decided to stay here again. Maybe they're just having a bad weekend and grumpy that it's Thanksgiving weekend and they have to work. First, room...

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Helpful?
Thank Susan C
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

We regret to hear about your recent stay with us. You have stayed with us many times throughout the year, and we're happy to know that you enjoyed the high quality service and professionalism provided through our amenities and service. We regret to hear that your most recent stay did not include such service or hospitality. Please know that we...

Atlanta, United States
Reviewed 25 November 2015

We loved our recent stay at the Grand Hyatt Atlanta! The staff was incredibly friendly and courteous. They have plenty of in room amenities as well as 2 restaurants and a comprehensive bar. The fitness center was excellent. The newest equipment as well as a great sauna & steam showers. Overall a surprisingly excellent visit.

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Helpful?
Thank Brian D
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Wow. It's always wonderful when we can exceed the expectations of our guests. As you mentioned, our hotel features many amenities to ensure your stay is perfect: 2 full service restaurants and a coffee market, 24-hour fitness center, Japanese Zen garden and 32-foor waterfall and more. Come back and see us again, soon! --Lisa Mathieu, Dir. of Operations

Lombard, Illinois
Reviewed 25 November 2015

Very convenient location just two blocks from the Marta station .Easy to get to attractions via Marta. Great meeting rooms. Friendly and helpful staff. Rooms were clean and when I requested extra body lotion and some mouth wash, housekeeping sent it right up.

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Helpful?
Thank JoyceU68
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thanks for choosing Grand Hyatt Atlanta in Buckhead for your recent travels. While attending your conference, we're pleased to hear our staff was able to provide quick and efficient service to ensure your stay was wonderful. As you mentioned, we are 2 blocks from the MARTA train station, which is a great transportation alternative when arriving at the airport. We...

Reviewed 25 November 2015

I was at the hotel for a conference. I think the room price was reasonable, the size of the room was good, and the staff was available. I did think the room could have used a little more attention to small details (dusting of baseboards) and the toiletries were horrible.

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Helpful?
Thank Kim D
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us during your conference. We're pleased to hear you enjoyed our amenities and our helpful staff. We appreciate your feedback and will share with our team. Please know our Houesekeeping team works diligently to provide comfortable rooms for all guests to enjoy. We hope to see you again, soon. --Lisa Mathieu, Dir. of Operations

Bethlehem, United States
Reviewed 24 November 2015

I highly recommend this hotel: kind staff, great amenities, and tranquil room. While it is a ride from the airport, it is worth the trip. The room-in dining was delicious (did not taste like hotel food) and the rooms are tranquil. The zen garden is definitely worth your time!

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Helpful?
Thank Katherine K
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

We appreciate your kind words and your great tips when staying at our property. As you mentioned, our In-Room Dining dishes are delicious and provide a variety of options for guests to enjoy. We're also happy you enjoyed the tranquility of our guest rooms and of the Japanese Zen garden and 32-foot waterfall on property. Come back again, soon. --Lisa...

Reviewed 24 November 2015 via mobile

Stayed for three nights while attending a conference at the hotel, and was thoroughly satisfied. Service was good, room was comfortable, and gym was surprisingly good. I upgraded to the lounge level, and found their breakfast satisfying and the evening snacks enough to count as dinner. Would be happy to stay here again, although once I got to Buckhead, I...

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Helpful?
Thank Dan G
GrandHyattBuckhead, Public Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We're pleased to hear you enjoyed the conference amenities and accommodations and found great service in our Grand Club lounge. As you mentioned, Buckhead consists of many great dining, entertainment and rooming options. We hope that your recent stay with us will continue to...

Sioux falls, United States
Reviewed 23 November 2015

Great place to stay. Would recommend to friends and family. All of the staff were friendly from the check-in to valet to shuttle service. Very elegant hotel. Love the lounge area especially. Great view of the Buckhead area of Atlanta.

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Helpful?
Thank Erica A
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

It was a pleasure having you stay with us! We're happy to hear you found our staff and amenities to be very comforting and extravagant. Our Grand Club is a wonderful lounge to relax and enjoy complimentary snacks and drinks. Come back and stay with us again, soon! --Lisa Mathieu, Dir. of Operations

Atlanta, Georgia
Reviewed 23 November 2015

My husband and I were attending a benefit held at this hotel and decided to get a room for the night. We reserved a king suite and thought the price was reasonable. From check in to check out our experience was excellent. Customer service was excellent. The property was very clean and I could not get over how clean it...

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Helpful?
Thank Julie F
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us while attending a benefit event at our property. Glad we could make comfort as easy as 'taking the elevator home'! Our In Room Dining program is a delicious option for guests looking to enjoy the comfort of their guest room while enjoying our culinary talents. Thanks for your great tips about menu options! As...

Pittsburgh, Pennsylvania
Reviewed 21 November 2015

I've stayed in many Hyatt's over the years (and been to Buckhead at different hotels before), and this one is just not up to the normal standards. Poorly build with paper thin walls, decor feels cold, and most of the staff (there were some good ones working) did not make you feel welcome. Concierge and Restaurant Hostess basically stopped talking...

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Helpful?
Thank MURRY5
GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

We regret to hear your recent stay did not meet your expectations, nor our standards. Please know that our staff is trained to the highest level of service and hospitality, to ensure every single guest is provided stellar service. We appreciate your review and letting us know about your recent stay, and we hope you will allow our property another...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A tranquil retreat within a vibrant urban setting. ... more   less 

Additional Information about Grand Hyatt Atlanta in Buckhead

Address: 3300 Peachtree Rd NE, Atlanta, GA 30305-2411
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $218 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Atlanta in Buckhead 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Grand Hyatt Atlanta In Buckhead Hotel Atlanta
Hyatt Atlanta In Buckhead
Grand Hyatt Buckhead
Atlanta Hyatt
Hotel Style:
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#9 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Atlanta in Buckhead staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king rooms seem better than the queen or corner kings.”
 of 5 bubbles 595kimj, 14 Nov 2016 | Read review
“All rooms to us were good rooms.”
 of 5 bubbles dmrdar, 14 Nov 2016 | Read review
“Upper floors, corner rooms have been the best for us.”
 of 5 bubbles mitchrapp47, 2 Nov 2016 | Read review
“Pay extra for the executive level”
 of 5 bubbles kcbusinessguy, 28 Oct 2016 | Read review
“Get the larger suite...you will like the amount of room”
 of 5 bubbles Kankead8, 23 Oct 2016 | Read review
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