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Embassy Suites by Hilton Atlanta - Buckhead

EmbassySuites.comUSD 165*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Atlanta - Buckhead
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1,385 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Atlanta - Buckhead
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Showing 1,370: English reviews
Little Rock, Arkansas
Reviewed 4 July 2016

My family and I stayed at this hotel, while we used our Citypassatl. This hotel is located near many malls and shopping areas, however I do not feel this is a good hotel for families on vacation. This hotel is more suitable for people on a business trip.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Destiny L
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Destiny L, We appreciate your comments and agree our hotel is very suitable for business travelers. However, Embassy Suites has been known as a family destination for over 30 years and our hotel in Buckhead, located in Atlanta's most popular area for dining and shopping, is truly the best family-friendly value around. Happy Independence Day!

Reviewed 2 July 2016 via mobile

Unfortunately my stay at Embassy this time round was not as good as my stay about month ago at the same exact hotel. My first stay was awesome everyone was so welcoming and service all around was good. Upon our arrival the front desk stay did not seem friendly or compassionate they seemed more annoyed then helpful in trying to...

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Helpful?
1Thank Sungajennifer
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Sungajennifer, Thanks for sharing your recent experiences with us. We're very sorry we let you down after such a great previous stay with us. If you care to give us another chance, please contact me at the hotel and I'll be delighted to discuss how we can make it up to you and restore your previous good feeling about...

Beverly Hills, California
Reviewed 30 June 2016

The exterior days colorful, until you drive up. Plastic wrapped support colum greets you and that's about as warm as it gets. Dark room interiors, tired lobby motif, not the playful vibe the colorful exterior suggests. Beds great, all the rest not what Embassy Suites does best. Big shout out to Dexter at the front desk, he was great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Linda B
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Linda B, Thank you for your comments. We are in the process of replacing our exterior column Italian tile with a very different and attractive finish and we apologize this project has gotten a little bogged down, but we promise the columns will all look great very soon. We appreciate your recognition of our team member and we'll be...

Williamstown, United States
Reviewed 29 June 2016

I had to attend a conference in Buckhead and found that the Embassy Suites was a convenient location. Nice value with comfortable accommodations. Public transportation is close by and many restaurants were within walking distance.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Steven K
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Steven K, Thanks for your very nice, much appreciated pithy review. So many nice things said in so few words. We look forward to serving you again for your next meeting or on any occasion!

Reviewed 28 June 2016

Minimum number of towels provided. If you use one, you had to request more because there was only one set of towels. The quality of the breakfast was less than what I had previously experienced. The evening snacks were stale

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank cellief
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear cellief, We appreciate your comments and hope you give us a chance to do more, next time. Best regards!

St. Louis, United States
Reviewed 28 June 2016

The fitness center is very disappointing, small, lack of equipment. I was here for 3 weeks and with 16 floors, they only had one washer and one dryer. Needless to say I had to go to a laundry mat, and I had to get a temporary membership at a gym down the street. Front desk employees were disappointing, they we...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank David F
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear David F, We appreciate your comments. You make several points which we need to consider and will do so. However, many of your extended stay cohorts with similar long term stay patterns seemed to enjoy their entire time with us - as we serve thousands of such guests each year - a tradition which goes back for five years...

Reviewed 28 June 2016 via mobile

This was my 4th stay within the past 2 months. All of my previous visits have been descent. With the location and being within company budget it has been better than the 45 min commutes and much better than other hotels comparably priced. On my first visit, I had to write notes multiple times for house keeping to restock coffee...

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Helpful?
1Thank Lauren B
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Lauren B, Thank you for your detailed review. We appreciate your comments and will be glad to address them as you have described them. Your point about the tedious registration process is a good one and obviously we have an opportunity to improve in this area. Best regards!

Chicago
Reviewed 28 June 2016

This is the second time I've stayed at this hotel and it is beginning to show need for renovation. One of my biggest gripes of this property is something they can do nothing about. The front drive where you pull into the lobby area is ridiculously small and it is a constant traffic problem with valet parking and guest parking...

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Helpful?
2Thank LiscomeBay
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear LiscomeBay, Thanks for sharing your story with us. We also appreciate your recognition of our team member and we'll be glad to recognize her on your behalf. As one of our most loyal customers we very much appreciate your comments and your expertise as a seasoned traveler. One thing: Ruth's Chris restaurant, our world famous F&B partner, is in...

Sarasota, Florida
Reviewed 28 June 2016 via mobile

This has to be the worst Hilton brand hotel I have ever stayed at. We got into Atlanta at 9:45 pm to find out they had no room available. I booked the room via the hhonors app as we stay only at Hilton hotels. The first room they sent us to had someone in it that was smoking pot. We...

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Helpful?
1Thank Captjon3530
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Captjon3530, We're disappointed to hear about your experience but appreciate the time you've taken to share your story. Given the nature of your experience please contact me at the hotel if you care to discuss this further. Best regards!

Muldraugh, Kentucky
Reviewed 28 June 2016

As a Hilton Honors Gold member Embassy Suites are a "go to" for me and my family. Most everywhere you go the rooms are a good size and the breakfast is always pretty killer and a favorite of our 4 children. Overall, this ES was just average. Getting to the front door was a chore given the traffic just outside...

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Helpful?
1Thank dsullivan615
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear dsullivan615, Thank you for your extensive review. We appreciate the detailed nature of your comments, both the good ones and the others as well. We'll be glad to discuss them with our team and act accordingly. Best regards!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only all suite full service hotel located in the heart of Buckhead. Our boutique style property features Ruth's Chris Steak House. All guests receive omplimentary Cooked-to-Order Breakfast and an Evening Reception with snacks and drinks. Short walk from world class shopping at Lenox Square and Phipps Plaza. Two blocks from MARTA which will transport you to all local destinations including the airport, convention center and the Georgia Aquarium. Free shuttle provided within one mile of the hotel. ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Buckhead

Address: 3285 Peachtree Road Northeast, Atlanta, GA 30305-2420
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $201 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Buckhead 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites
Hotel Style:
#13 Spa Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Atlanta - Buckhead staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Atlanta - Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book well ahead, online, for great rates”
OrangeBuck, 14 May 2017 | Read review
“The business center is on the second floor”
336yarar, 14 May 2017 | Read review
“All the views from the rooms are facing a great view of Atlanta”
D998FKpeterh, 11 Apr 2017 | Read review
“Check the bathrooms for roaches.”
fossp71, 1 Apr 2017 | Read review
“Stay somewhere else, plenty of other Hiltons in Buckhead”
223Nigel54, 11 Mar 2017 | Read review
5 of 5
EmbassySuites.com
USD 165* /night
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Prices are for 1 room, 2 adults
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