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Ellis Hotel

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#41 of 172 Hotels in Atlanta
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Ellis Hotel
Ellis Hotel
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1,281 Reviews from our TripAdvisor Community

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Showing 1,250: English reviews
Locust Grove, Georgia
Reviewed 2 weeks ago

Stayed 2 days for a work conference. Overall great stay, awesome central location, very comfortable beds/rooms, and friendly staff. The valet staff in the evenings are not as friendly though. But I highly recommend and would definitely stay there again.

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Helpful?
Thank anm456
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for your comments about our city-center location, close to all attractions, restaurants and GWCC, our comfy beds and the friendly service that you received from our associates. Thank you for letting us know about your experience with our outside contractor Valet Parking service. We will let them know about your comment. We look forward to serving you again...

Augusta, Georgia
Reviewed 2 weeks ago

Let me start by saying that the Ellis Hotel is beautiful. I did have a number of issues with the hotel though. It would be nice if there was a self park option. Upon arrival it was very difficult to determine where to park. I ended up paying to park in the parking garage at the bottom of the hill,...

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Thank MsGaillard
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for your comments about our hotel. We also wish we had a self parking option. Being in a historic hotel build in 1913 without a garage, we dont have an option but to offer only Valet Parking services for our guests. We will pass your comments about your valet parking experience on to our valet parking outside contractor....

Atlanta, Georgia
Reviewed 3 weeks ago

Room was clean and nice staff was nice. I choose and specifically paid extra for a double room on benifithub.com. When I arrived I was told no double was availabe but when we paid $40 extra per room we were able to get a double. This is bait and switch. My reciept dated January clearly said double room for my...

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1Thank Candace C
Tom L, General Manager at Ellis Hotel, responded to this review

Tom L, General Manager at Ellis Hotel, responded to this review Thank you for your comments. What Kevin told you at the front desk is true. Your travel reseller, benefithub had no authority to confirm a double bedded room to you. We do not allocate any of our double bedded rooms to resellers. When you arrived, we checked your reservation...

Augusta, Georgia
Reviewed 3 weeks ago

This hotel is in the heart of downtown Atlanta, which in of itself is a good thing. However it is a old hotel and it is showing its age even though it has a modern design. I traveled with others and none of us could sleep. Whether it was the traffic noises, the smell of mothballs, the hardness of the...

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Helpful?
Thank amanda_iverson
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for your comments about our city-center location and our courteous team of associates. I am sorry that the noise from downtown kept you awake. Being located on Peachtree Street, along side most of the other hotels in town sometimes poses a challenge with outside noise. We actually have ear plugs at our front desk for our guests to...

Summerville
Reviewed 3 weeks ago

Front desk staff was polite and efficient. Halls were clean and did not have that "hotel smell" some have. Room was adequate. Comfortable bed and pillows. But everything was dusty, like the room Hadn't been used in weeks. Undisturbed and thick.

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Thank NotAFanOfDust
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for your kind comments highlighting our polite front desk team and our comfortable beds and pillows. We are sorry that you had unacceptable levels of dust in your room. In order to pinpoint the room that you were in, can you please email contact@ellishotel.com and let us know your name so that can find your room and take...

Alexandria, Virginia
Reviewed 3 weeks ago via mobile

What more can I say! We only spent 1 night at The Ellis Hotel but the service was sensational! The staff was pleasant and informative, our room and service was delightful, and we had an all around lovely time! I would love to give a special shout out to the building engineer, Vinson; who worked diligently for two hours to...

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Helpful?
Thank JNS17
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for your kind comments on our service levels of our associates, especially Vinson! We will make sure that he knows that you recognized him. We look forward to serving you again upon your return visit to Atlanta! Sincerely, Mr. Kim Kleisner General Manager

Jackson, Mississippi
Reviewed 3 weeks ago

Nice place. Modern feel. Clean. Good location for downtown activities. Good food choices within walking distance. Staff was friendly and helpful. Bed was comfortable. Enjoyed the visit and had no complaints.

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Helpful?
Thank clejxn
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for your comments about our clean hotel, city-center location, and the friendly service that you received from our associates. We look forward to serving you again upon your return visit to Atlanta! Sincerely, Mr. Kim Kleisner General Manager

Minneapolis, Minnesota
Reviewed 3 weeks ago

All the staff were very friendly and helpful. It's close to the convention center about a 15 minute walk and there were many restaurants close by. The subway from the airport took us right next to our hotel for about $3.

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Helpful?
Thank MGW7166
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for your highlighting our friendly team of associates, our excellent proximity to the GWCC Convention Center and many wonderful restaurants. Also, thank you for pointing out that we are directly next door to the Peachtree Center MARTA stop, taking you most places in Atlanta , including ATL Airport, for only $3! We look forward to serving you again...

Burlington, North Carolina
Reviewed 3 weeks ago

Second time at this hotel. First time there was no issue. This time I could not regulate the temperature in my room. They sent a technician each time I called, however, issue never fully resolved. Other than that, hotel was great.

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Helpful?
Thank robbin_wilborn
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for staying with us a second time. We would love to serve you a third time as well! Thank you for letting us know about your temperature in your room issue. We will definitely look into this unit. We apologize to you for the inconvenience that this caused you. Please come back for a third visit. We would...

Mill Valley, California
Reviewed 3 weeks ago

The fresh air floor was a nice option and well worth the extra money. Had minor issues with the TV remote which was annoying but that was only used late at night. Too bad there isn't a place on property to purchase last minute essentials like a tooth brush, snacks etc. Rooms seemed to be very small but only needed...

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Thank jameseP4379SC
Tom L, General Manager at Ellis Hotel, responded to this review

Thank you for your kind comments about our fresh air floor! Breathing better / cleaner in downtown Atlanta has its advantages, including better sleep. We are glad that you enjoyed our dust-free / dander-free environments. 10 rooms all on the 15th floor dedicated to breathing cleaner air. I am sorry that you had minor issues with your TV. We do...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Luxury, boutique, hip downtown Atlanta hotel with 4 star service at affordable prices. Everything from our contemporary decor to our quietly attentive staff has been thoughtfully designed for the definitive indulgent experience. Following an impressive $28 million restoration, our hotel rooms blend sleek design and down home southern comforts with unmatched access to the heart of downtown … within walking distance of restaurants, corporations, and attractions. ... more   less 

Additional Information about Ellis Hotel

Address: 176 Peachtree St NW, Atlanta, GA 30303-1707
Region: United States > Georgia > Atlanta
Price Range: $196 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ellis Hotel 4*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#3 Green Hotel in Atlanta
#17 Luxury Hotel in Atlanta
#27 Family Hotel in Atlanta
#31 Business Hotel in Atlanta
#56 Romantic Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Ellis Hotel staff and other travellers.
15 questions
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over a year ago
Newton-Le-Willows, United Kingdom
7 months ago
Chesterfield, Virginia
1 month ago
4 months ago

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Questions? Get answers from Ellis Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the main street if you want it to be quieter.”
Jimace, 31 Mar 2017 | Read review
“You will be asked if you want a room with a view (street view) or a quiet room.”
216walterj, 24 Mar 2017 | Read review
“Try a corner room with the extra windows, the view was amazing”
  • Great view on the 16th floor King :)
paulg77373, 22 Mar 2017 | Read review
“Thermostat hard to use. There was lots of strreet noise. The fan of the HVAC was very loud. There was always annoying music blasting in the lobby, just where the tiny "business center" was located. The cost of a yogurt parfait with coffee in the room was far too high.”
154bernardf, 17 Mar 2017 | Read review
“Room was small but nice. I would certainly stay there again.”
D6509YGdanielh, 12 Mar 2017 | Read review
5 of 5