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Crowne Plaza Atlanta Airport

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727 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Williamston, South Carolina
Reviewed 4 weeks ago via mobile

The plaza was awesome friendly service and quick. We were there during ice storm and was treated very good getting us to airport and back when we returned. I will definitely be using them in the future

1Thank sisk88
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to let us know your thoughts regarding your recent stay with us. I am very pleased that you had an great overall visit and hope to see you soon in the near future. Again thank you for your review.

McKinney, Texas
Reviewed 5 weeks ago via mobile

I stayed here on my recent trip to Georgia and South Carolina. The front desk staff was very friendly and welcoming. The room was exceptionally clean and comfortable. It was well apportioned with toiletries. Parking was really expensive as it seems they allow local travelers to park here when flying out of ATL. Also, there was not a mini refrigerator...

Thank DDay1959
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for your sharing your experience with us about your recent stay at Crowne Plaza Atlanta Airport. I am glad that you had an overall great stay and that our staff and accommodations were up to your expectations. Thank you again and I do hope that you'll come back and see us soon.

Reviewed 18 January 2017

Genuinely enjoyed the service and amenities at the Hotel. The service was first class and the food was excellent. I had problems with the toilet in my room but they were diligent in resolving the problems.

Thank 130eugenej
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to submit a review on your recent stay with us and for your kind words. Our goal is not only to provide great service but also to exceed each and every one of your expectations. Thanks again for your review and please come back and see us soon.

Reviewed 8 January 2017 via mobile

I stayed one night so I could be close to work during an ice storm. The hotel lobby is nice open and welcoming. The staff was very friendly and helpful but that rooms are dated and need renovations. The room was clean with plenty of towels in the bathroom. The beds were a little firmer than I like, but the...

Thank msdanipi
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to comment about your recent stay at our hotel. We are pleased to note that you were satisfied with the level of service you received from our staff during your stay. We know the difference a restful night can impact your day and was sorry to learn that our beds did not quite meet...

Reviewed 7 January 2017

it is huge, and almost on the airport itself. For a high volume traveler, what else could you ask for. And I was there 2 days before xmas, so expected a skeleton staff - but they were full and helpful. will stay here next trip through.

Thank David S
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for staying with us and for taking the time to let us know about your recent stay at Crowne Plaza Atlanta Airport. We appreciate your kind words and will pass them along to the rest of the team. We know what it's like to travel, and we are sure to provide comfortable accommodations for a memorable stay. We...

Birmingham, Alabama
Reviewed 3 January 2017

The restaurant served warm coffee. When I mentioned it to my server, she brought me another cup that was microwaved! She did the same to our food that came from the buffet, (this was 8:30 AM) she obviously didn't know about food needing to be kept at a certain temperature on steam tables. You expect this from a Days Inn,...

Thank li0nking1
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear li0nking1, Thank you for staying with us and for sharing your experience. It is unfortunate to learn that you were not able to fully enjoy your stay due to your experience at the restaurant. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience...

Reviewed 3 January 2017 via mobile

Stayed for a night- Confusing drive way- Was no receptionist nor parking person on arrival- Property is old- They do have better airport parking price if you want to park for few days-$6/ night Please remember all the airport hotels have shuttles to only domestic terminals- you need to take shuttle again from domestic to international if needed

Thank gnayak67
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear gnayak67, Thank you so much for staying at the Crowne Plaza Atlanta Airport, GA and for taking the time to leave us your feedback. I am sorry for the inconvenience our driveway and reception service may have caused you. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely...

Kuwait City, Kuwait
Reviewed 1 January 2017 via mobile

Clean rooms, helpful staff, and a comfortable bed! I will visit this property again. They recognize platinum ambassador members like myself and will upgrade you're room if they have availability. The staff is top notch here.

Thank Jiminez G
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for your review of your recent stay with us. Comments such as yours are appreciated as these will help us to keep delivering exceptional service to you our valued guest. We genuinely value you as an IHG Rewards member and hope you continue to stay with in the future.

east tn.
Reviewed 26 December 2016 via mobile

The one thing all 8 of us complained about was the pillows. They were so tall and we all had neck aches the next morning. We punched them, hit them, nothing would make them any flatter. The management can surely provide two kinds of pillows like their competition does.

Thank ssteinway
IHGService, Guest Relations Manager at Crowne Plaza Atlanta Airport, responded to this review

Dear ssteinway, Thank you for being our guest and for taking the time to share your comments. It is regretable to learn that you did not entirely enjoy your stay with us due to the issues you had with our pillows. Kindly note that we do not take light of your comments. We will be sharing your feedback with our...

Reviewed 25 December 2016

The hotel was nice and checking in and out was good even for this time of year. The park and fly that was set up for my daughter and her friends went off with out a hitch. The shuttle bus and drivers got them to the airport and back timely and didn't have the hassle of parking at the airport....

1Thank Mark M

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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel!The Crowne Plaza Atlanta Airport includes 378 guest rooms and over 17,000 square feet of meeting space in a total of 17 meeting rooms. Each guest room is equipped with FREE HIGH SPEED WIRELESS INTERNET access for the busy traveler. Renovated in 2007, guest rooms offer a classic décor that is a welcome respite from a busy day of meetings or travel. The location at the Hartsfield Jackson International Airport is ideal for both the group and individual traveler. The Crowne Plaza Atlanta Airport hotel is near the Georgia International Convention Center, Delta Airlines World Headquarters and is only 10 minutes from downtown and its many attractions. The Atlanta Airport Crowne Plaza offers 24-hour free airport transportation that operates every 20 minutes. The Crowne Plaza at Atlanta Airport is a short distance to all Atlanta attractions including: Six Flags over Georgia, the new Georgia Aquarium, Phillips Arena, the Georgia Dome, CNN, Stone Mountain, and the Buckhead shopping and entertainment districts. Many attractions are easily accessible via MARTA, making getting around the city that much easier. Our new Crowne Plaza Sleep Advantage program features comfortable new bedding with pillow top mattresses, triple sheeting, a plush duvet cover and feather, down or synthetic pillows. ... more   less 

Additional Information about Crowne Plaza Atlanta Airport

Address: 1325 Virginia Avenue, Atlanta, GA 30344
Region: United States > Georgia > Atlanta
Price Range: $154 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Atlanta Airport 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Crowne Plaza Atlanta Airport Hotel Atlanta
Atlanta Crowne Plaza
Hotel Style:
#60 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Atlanta Airport staff and other travellers.
4 questions
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Ringgold, Georgia

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Questions? Get answers from Crowne Plaza Atlanta Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room on the 11th floor. That's the lounge floor. Be ready to give hugs to Havolyn in the afternoon!”
 of 5 bubbles dianah969, 19 Feb 2017 | Read review
“Don't stay at this hotel - it's horrible.”
 of 5 bubbles jlk1228, 5 Feb 2017 | Read review
“View, amenities need to include a microwave.”
 of 5 bubbles 130eugenej, 17 Jan 2017 | Read review
“the front desk was super helpful - and the club floor has breakfast and cocktail hour - nice”
 of 5 bubbles davidsJ1366FW, 6 Jan 2017 | Read review
“Hampton Inn across the street, Holiday Inn down the street, better values for comparable rooms.”
 of 5 bubbles li0nking1, 2 Jan 2017 | Read review
5 of 5