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Atlanta Marriott Buckhead Hotel & Conference Center

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#75 of 172 Hotels in Atlanta
Certificate of Excellence
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Atlanta Marriott Buckhead Hotel & Conference Center
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573 Reviews from our TripAdvisor Community

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There are newer reviews for Atlanta Marriott Buckhead Hotel & Conference Center
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Showing 561: English reviews
Reviewed 7 October 2016 via mobile

There were very few available rooms for the night needed. I prefer to stay in the Buckhead/Lenox area however, my three favorite hotels were booked. I normally would not choose a Marriott, but I had not yet heard anything bad. This was by far one of the worst hotel experiences I have had! We were given a room on the...

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Helpful?
Thank Luv2Mtn74
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

We are extremely disappointed to read your review. Your experience is not the norm and we apologize for anything that made your stay unpleasant. We appreciate you bringing these issues to our attention and we will be sure to look into them. It is our hope we will someday be given the chance to win your trust back and we...

Reviewed 29 September 2016

Stayed at the Atlanta Marriott Buckhead Hotel & Conference Center in September 2016 for a non-profit convention. Staff was kind and went out of the way to be sure the attendees had all they needed. Desk clerk was kind and went out of her way to give directions-even stepping outside to show the signs we needed.

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Helpful?
Thank Peg R
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

It’s great to hear such wonderful feedback regarding our staff, as it’s always our goal to ensure that your stay is enjoyable from beginning to end. Thank you for the kind words that you’ve shared for my team, as they will be happy to hear that their extra efforts were so greatly appreciated. It was a pleasure to welcome you...

Pawleys Island, South Carolina
Reviewed 28 September 2016 via mobile

We were in Atlanta for some golf and to attend the PGA tour championship as it turns out was a great tournament. The hotel was very convenient to everywhere we needed to go and then Uber could take you anywhere. The rooms were very modern not to mention clean and comfortable, give this place a try when in the area.

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Helpful?
Thank apbayhill
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

Thank you for taking the time to let us know about your recent trip to Atlanta! We’re happy that our location was so convenient for you and that you enjoyed our modern and comfortable rooms. It was a pleasure to have you as our guest while you were visiting for the PGA Tour and we hope you’ll think of the...

Reviewed 21 September 2016 via mobile

The valet staff failed to let us know the lot was full. Instead they remained on the curb while we waited. We assumed they were just busy parking cars or monitoring something and would come to us at some point. Disengaging from the phone and approaching our car would have been quite simple instead of letting us wait and then...

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Helpful?
Thank Bryon H
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

We can understand your frustrations and would like to extend our heartfelt apologies that your experience did not reflect our usual high standards of service. We regret that we missed the opportunity to provide the perfect accommodations for you and would like another opportunity to make things right. Please feel free to reach out to us directly with any additional...

Greenville, South Carolina
Reviewed 18 September 2016

This is the most average Marriott I have ever stayed in. When I pulled in to the check in I asked the valet attendant if I could just idle there and get my bags out while I got checked in, he said absolutely not and that I had to go and self park (I did not want to valet) and...

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Helpful?
Thank Haley H
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

We aim to provide each of our guests with an experience that is reflective of the Marriott brand and deeply regret that we let you down on this occasion. The issues that you’ve mentioned have been noted and will be shared with the rest of my management team. We are committed to gaining your complete satisfaction and as a loyal...

Reviewed 14 September 2016

We did a 36 hour visit to Atlanta and this hotel in order to catch a couple of baseball games. The hotel staff was extremely friendly, courteous and accommodating. Comfortable rooms at a great rate which includes breakfast in their restaurant which was top notch (buffet). A couple of fine shopping malls in walking distance, i.e. Lenox Mall and Phipps...

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Helpful?
Thank Gary G
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

Thank you for your great review regarding your recent experience with us here at the Atlanta Marriott Buckhead Hotel & Conference Center. We’re happy that our location worked out so perfectly for your trip. It was a pleasure to host you while in Atlanta and we hope you’ll think of us again the next time you are catching a baseball...

Swadlincote, United Kingdom
Reviewed 8 September 2016 via mobile

Stayed here for business and first time I've been to the property... The staff were awesome. From start to finish, they were attentive, friendly and a greeting from Tracey every morning was friendly, funny and set up for a better drive in THAT Atlanta traffic... Great job guys! I'll be back.

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Helpful?
Thank Andy D
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

First impressions are everything so we are delighted to learn that we succeeded in providing a memorable experience for you from beginning to end. Your kind words mean so much and will certainly be shared with my team so they know that their attentive service was the highlight of your stay! Whether visiting for business or leisure, we look forward...

Mumbai (Bombay), India
Reviewed 3 September 2016

While the hotel is bang opposite Lenox Mall in Buckhead, it makes an ideal place to stay while visiting Buckhead. This is highlight of the hotel. It has nice restaurant as well as an outdoor pool. If you are an Gold/Platinum elite member, note that the Lounge is closed in weekend. That's a big downside. Only consolation is that the...

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Helpful?
Thank Jigs13
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

Thank you for sharing your experience with us. We appreciate that you enjoyed our location but regret that not everything was up to par. Your comments have been noted so we can share them with our team in order to better our hotel for our guests. It is our hope you will visit with us again so we can provide...

Reviewed 1 September 2016 via mobile

My boyfriend and I stayed here for several days so he could attend a work conference downstairs. The staff is very friendly and extremely helpful. My only complaint is that they didn't clean the room one of the days we were here. Other than that, no issues.

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Helpful?
Thank Ashley M
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this review

Thank you for sharing your recent experience with us at the Atlanta Marriott Buckhead Hotel & Conference Center. It was a pleasure to welcome you and your boyfriend for the conference. We pride ourselves on delivering world class service and apologize if we fell short of our standards at any time during your visit with us. We would love to...

Reviewed 27 August 2016 via mobile

My first time experience of southern hospitality. Seems like all the best Marriot staff are located in this hotel. Think Rose Johnson Banquet Manager deserves special praise. Rooms clean . Good bar. Great place for group, we were 16 male golfers from Scotland. Secure room offered for golf clubs. Wifi works ok. Pool clean.

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Helpful?
1Thank Glen F

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Atlanta Marriott Buckhead Hotel & Conference Center is located in the heart of Buckhead, the shopping, dining and entertainment district of Atlanta, walking distance to Lenox Square Mall, Phipps Plaza and MARTA- Lenox Station. The Atlanta Buckhead Hotel just completed a multimillion dollar renovation, offering upscale amenities. Enjoy fine dining in our signature restaurant, Shula's 347 Grill and the latest sporting events in Shula's 347 Lounge. The hotel has covered self parking and valet parking available. ... more   less 

Additional Information about Atlanta Marriott Buckhead Hotel & Conference Center

Address: 3405 Lenox Road Northeast, Atlanta, GA 30326
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $165 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Atlanta Marriott Buckhead Hotel & Conference Center 3.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Atlanta Marriott Buckhead Hotel Atlanta
Atlanta Marriott Buckhead Hotel And Conference Center
Sheraton Atlanta
Hotel Style:
#40 Family Hotel in Atlanta
#52 Romantic Hotel in Atlanta
#56 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Atlanta Marriott Buckhead Hotel & Conference Center staff and other travellers.
8 questions
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Harrisburg, Pennsylvania
over a year ago
Mumbai (Bombay), India
6 months ago
Orlando, Florida
over a year ago
atlanta
over a year ago

See all questions (8)

Questions? Get answers from Atlanta Marriott Buckhead Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“45 USD cab ride from Airport - Be prepared!”
 of 5 bubbles Mz_Charisma, 31 Jan 2017 | Read review
“Great location within walking distance to Lenox Mall, Phipps Plaza, MARTA station and lots of great restaurants.”
 of 5 bubbles bleshonsam, 29 Dec 2016 | Read review
“Don't choose 409- room looks at the roof.”
 of 5 bubbles Roitz, 7 Nov 2016 | Read review
“Tell desk clerk you need quiet and you will get a room away from the elevator. Floor 8 is the quiet floor.”
 of 5 bubbles 23pegr, 28 Sep 2016 | Read review
“Ask for Pool View Room which has an unrestricted view and no noise”
 of 5 bubbles Jigs13, 3 Sep 2016 | Read review
5 of 5