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W Atlanta Downtown

WHotels.comUSD 635*
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#60 of 174 Hotels in Atlanta
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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W Atlanta Downtown
W Atlanta Downtown
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1,022 Reviews from our TripAdvisor Community

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Showing 988: English reviews
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Reviewed 2 days ago NEWvia mobile

I am giving the car service 5* based solely on the service provided Alonzo the driver. He is by far one of the best members of staff @ the W. He is super helpful, funny and caring. He made sure we had a great time, no fuss. He knows Atlanta well, any questions find him and ask! The car service...

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Helpful?
Thank SL J
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 9 April 2017

Came to ATL for business, but got stuck there due to the tornadoes disrupting Delta's flights. Terin at the front desk checked me and my colleague in (we are both platinum) and while we only had a reservation for one standard room and one corner king, she upgraded one of the rooms so we didn't need to fight over it....

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Helpful?
1Thank tasodrew
About Hotel's Favourite Review
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for taking the time to write a review. I know that being stuck in a city while your original travel plans did not permit that can be frustrating. I am glad to hear we were able to make this stay a little bit more pleasant for you.

London
Reviewed 3 days ago NEWvia mobile

The W Downtown is located in walking distance to the attractions around the Olympic Park and connects well by car to the rest of Atlanta. The rooms are ok, a bit dark and not really with a view, but with good sleep quality and the gym is well equipped. However, the service level in the W was lacking the expected...

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Helpful?
Thank MES_London
Charlotte, North Carolina
Reviewed 3 days ago NEW

The style and service was great, the room was clean and well appointed, but I would not stay here again. We were looking for a couples getaway on a Saturday night, and by the time we returned from dinner to go to bed this place had changed from a hotel to a night club. Tons of young, probably drunk people...

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Helpful?
Thank nicolettes858
San Antonio, Texas
Reviewed 3 days ago NEW

I had to express how awesome Janelle Lee is! I was there to celebrate my Birthday this past weekend, and from the moment we spoke, Janelle Lee took personal care in making sure my Birthday weekend was a complete success. She made sure that from the time I arrived up until I checked out that I was treated like a...

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Helpful?
Thank desireemrice
Reviewed 5 days ago NEWvia mobile

I just checked out from this property and will never stay at this W location again or recommend it to anyone! I'm a SPG Platinum member and am disappointed in the condition of the hotel rooms and lack of customer service. I had an upgraded corner suite which was dark and dated and In need of a good cleaning. The...

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Helpful?
Thank YolandaKi
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for taking the time to write a review about our property. It is important to hear all comments, the good and the bad in order to see where we need improvement, so I thank you for sharing your concerns. Our décor is brand standard and the colors were chose by our architecture and design team. While it may...

Durham, North Carolina
Reviewed 1 week ago NEWvia mobile

Let me start by saying the hotel's location is fantastic if you're planning to visit the Aquarium, World of Coke and the CNN building. Unfortunately, this hotel isn't well suited for parents traveling with children. This hotel is very adult centric. I was disappointed by the overall appearance of our room. The beds were lumpy, the wallpaper was pelIing off...

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Helpful?
Thank WD704
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for staying with us. Our location is definitely an ideal location for all of Atlanta’s greatest attractions. We are within walking distance to all of the fun attractions. I appreciate your comments, and will look into some of your concerns. I hope he next time you come to Atlanta, you do choose to stay with us again.

Boston, Massachusetts
Reviewed 1 week ago via mobile

Unfortunately, paper-thin walls. I wouldn't recommend this place for anyone wanting a good nights sleep. Nice restaurant and staff though. And the location is excellent. But what good is all that if you can't sleep? You're better off at the Hilton or Marriott.

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Helpful?
1Thank amm60745
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

Thank you for staying with us. While we cannot control the structure of the building, I am happy to hear the things we can control were perfect for you – Customer Service. We work hard to provide excellent service, food and an enjoyable stay, I am sorry we missed the mark for you on the noise level. Again, thank you...

Reviewed 1 week ago via mobile

I've stayed at the W Atlanta Downtown previously and thoroughly enjoyed my stays. This time, it was a disappointment. The room was a bit run down; uncomfortable mattress, desk in poor condition, and in serious need of a through dusting and overall cleaning. While my room was classified as a "city view", it was located on the 6th floor overlooking...

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Helpful?
1Thank MichiganGardenGirl
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

I’m sorry to hear about your displeasure of your stay with us. That is truly not our intention, or our culture. We strive to make every guest stay as welcoming as possible. We really appreciate your feedback and hope that you give us a chance to make it right. I will look into your remarks about our Talent member while...

Caribbean
Reviewed 2 weeks ago

Emily, at the front desk, managed the pronunciation of my surname so well; I was really surprised: I did make a point to thank her. The cuisine in the Cook House was very good: and the service too. Great complimentary car service.Kissy at the Front Desk has a very good attitude.

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Helpful?
Thank teddytoad
WAtlantaDowntownGM, General Manager at W Atlanta Downtown, responded to this review

hello and thank you for the review, however you did not stay at our property. You stayed at W Buckhead! I will share your comments with our sister property.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The W Atlanta Downtown energizes and inspires, a wonderland of sensual style amid major corporations and specialty shopping. Close to Georgia Aquarium, Centennial Olympic Park and the Georgia Dome. ... more   less 

Additional Information about W Atlanta Downtown

Address: 45 Ivan Allen Jr Blvd NW, Atlanta, GA 30308-3052
Region: United States > Georgia > Atlanta
Price Range: $226 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Atlanta Downtown 4.5*
Number of rooms: 237
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Also Known As:
w Atlanta Downtown Hotel Atlanta
w Hotels Atlanta
w Hotel Atlanta
Hotel Style:
#11 Spa Hotel in Atlanta
#18 Green Hotel in Atlanta
#23 Luxury Hotel in Atlanta
#29 Business Hotel in Atlanta
#30 Romantic Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from W Atlanta Downtown staff and other travellers.
20 questions
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Montgomery, Alabama
over a year ago
Atlanta, Georgia
1 month ago
Jacksonville, Florida

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Questions? Get answers from W Atlanta Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms are spacious and have a great view of the city.”
desireemrice, 26 May 2017 | Read review
“Rooms with city views are the best.”
K3979HTrobertb, 11 May 2017 | Read review
“Ask for a room on the city side!”
winborne4, 12 Apr 2017 | Read review
“If the music on the weekends might bother you, then ask for a room on a higher floor. All of the rooms have great views.”
102Angela, 14 Mar 2017 | Read review
“King studio is worth it!”
haitianseed, 11 Mar 2017 | Read review
5 of 5
WHotels.com
USD 635* /night
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Prices are for 1 room, 2 adults
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