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JW Marriott Atlanta Buckhead

Booking.comUSD 214*
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#35 of 174 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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JW Marriott Atlanta Buckhead
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1,025 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Atlanta Buckhead
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Showing 985: English reviews
Jacksonville, Florida
Reviewed 2 September 2015

We travel for a living...staying exclusively in Marriott properties. This JW is why we are loyal PP Elite members. Coming to the JW feels like coming home. The staff and the service they provide is incredible. From walking in the front door, being greeted by warm, smiling people...to Walter (front desk) who is genuinely happy to see us with that...

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Helpful?
Thank Cindy N
Boddam, United Kingdom
Reviewed 29 August 2015

Where do I start from the moment we arrived everything has been fantastic ! Our welcome by Walter at the front desk, the staff in all the resturants could not have been more helpful. We were celebrating our wedding anniversary and the "brilliant surprise" was amazing. The best beds in the hotel industry ! our room was lovely, clean and...

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Thank SojournerScotland
Reviewed 25 August 2015 via mobile

The smile, the help, the kindness of these wonderful people made this trip what it was., an incredible experience! Raven from the High Volosity resturant was me and my 2 besty's server twice in a row and she was so sweet and always smiling. Markia from the concerige gave us lots of recommendation on what to do for our weekend...

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Thank Nilynnez M
Chicago
Reviewed 22 August 2015

Very nice location adjacent to the mall. Lots of restaurants nearby. If you are there for business they have a car that can take you there within a few mile radius that was really helpful. The staff in the lobby and outside a bellhop were amazingly friendly. Couldn't ask for more. Oh. There was a problem with my toilet -...

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Helpful?
Thank SusanilaChicago
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for sharing your experience and delighted you found our staff to be "amazingly" friendly. I am very sorry that you had a problem with your toilet but happy we were able to resolve it immediately. Hope we have the pleasure of your return visit!

Reviewed 18 August 2015

Stayed 2 nights for a business trip and was very pleased with everything. The room was nice and very clean and the bed was extremely comfortable. The staff were all pleasant. The hotel is next to Lenoxx Square mall with a walkway from the hotel to the mall. There's a fantastic Japanese restaurant across the street. We stayed club level...

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Helpful?
Thank Crystal B
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent visit and post. The Executive Lounge is certainly a wonderful way to get a view of the Atlanta Skyline. I wish that all of our rooms had a skyline view. We do have some rooms facing downtown so be sure to ask for a city view room the next time you visit. We look forward...

Gulf Breeze, Florida
Reviewed 15 August 2015 via mobile

Spent a few days roughing it in the mountains. Spent a day here shopping and eating. Excellent location. Attached to the Lenox mall. Staff was very friendly and helpful. Went out of their way to help. Really good culture they have developed at this hotel. Great pool. Great work out room.

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Helpful?
Thank Buster L
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

You are indeed a VIP and I am glad we exceeded your expectations. Our hotel is definitely the pace to come for shopping and eating. I hope the next time you spend a few days roughing it in the mountains you will plan to return to the life of luxury at the JW.

Nairobi, Kenya
Reviewed 11 August 2015

What a marvelous hotel for a business visit. Hanna at the Concierge Lounge is incredibly welcoming and caring. Makes one feel like one's visiting her home as an honored guest. I love the pool and the gym. I wish the restaurant were better, but there are plenty of dining alternatives in Buckhead!

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Thank KO2010
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for posting your marvelous review! I am so delighted you had the opportunity to meet Hanna. I will be certain to share your nice comments with her. Glad you enjoyed the pool and gym to but am concerned about your less than enthusiastic restaurant experience. If you have the opportunity to contact us to share your experience, please...

Los Angeles, California
Reviewed 5 August 2015

Nice enough hotel - not my favorite. My big complaint is the shower. I had close to no water pressure, and it took forever to rinse my hair. Other than that, it was a nice enough property, and all of the service was very friendly. Room service was good, and we enjoyed the small restaurant/ lounge in the lobby as...

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Thank Last_Girl
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and for taking the time to post your review. While I do have our engineering team checking water pressure in various rooms to ensure all showers are working as they should, if you would like to reach out to us directly to let us know which room you specifically stayed in it would be helpful...

St. Louis, MO
Reviewed 4 August 2015

Spent one night during business trip to Atlanta. Great location. Took MARTA from the ATL airport. The Lenox MARTA station is directly across the street from this hotel. Very convenient. Access to Lenox Square Mall directly from the hotel. I have extremely high standards for a JW Marriott and this hotel met my expectations.

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Helpful?
Thank STLTravelDave
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and comments. The MARTA rail is definitely an advantage for staying at our hotel. It is so convenient to get to the Airport and many of our other Atlanta attractions. Being attached to Lenox Square Mall is also a big temptation for our guests. I am glad you enjoyed your stay and look forward to...

Toronto, Canada
Reviewed 3 August 2015 via mobile

Stayed here on business and staff went out of their way to be service oriented. Room was in nice shape and staff took pride in serving guests. Made use of car rental facility in the hotel which was far more convenient than renting at the airport. Will certainly be back when I am in the area.

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Helpful?
Thank Chris B
Ebrahima M, Director of Opeartions at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your post. I am delighted you found the hotel comfortable and to learn that you found our staff to be service oriented. I hope that we exceeded your expectations. The rental car kiosk located in the hotel is indeed a nice convenience and I am happy you were able to utilize this to service. Hope to see...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Rd NE, Atlanta, GA 30326-1333
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $215 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#15 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
11 questions
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over a year ago
Arlington Heights, Illinois
1 month ago
Arlington Heights, Illinois
1 month ago
Taichung, Taiwan

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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views, location, and spacious layouts.”
  • Skyline of Atlanta from room.
tomsA6571DN, 6 May 2017 | Read review
“I stayed on the 24th floor with beautiful views of Buckhead's skyline. The room was very quiet as well as comfortable.”
Leelex, 14 Apr 2017 | Read review
“High floor”
Sunshine4me2014, 13 Apr 2017 | Read review
“Room on 19th floor had a great view of Atlanta”
jaimmami, 10 Apr 2017 | Read review
“ask for quiet room, corner rooms have views of downtown skyline”
lisar749, 7 Apr 2017 | Read review
5 of 5
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USD 214* /night
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Orbitz.comUSD 215
PricelineUSD 214
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Prices are for 1 room, 2 adults
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