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JW Marriott Atlanta Buckhead

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#33 of 177 Hotels in Atlanta
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950 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Atlanta Buckhead
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Showing 916: English reviews
Millburn, New Jersey
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 June 2015

I stayed for 2 weekend nights and because of my Marriott GOLD status had access to the Executive Lounge on the 25th floor. I got a very attractive weekend rate which included a full, wonderful breakfast and dinner (on Sunday but not Saturday) at the lounge. The service was first rate and amenities included complimentary high speed internet for GOLD... More 

1 Thank Joe N
A TripAdvisor Member
Reviewed 3 June 2015 via mobile

Recently had a business trip to Atlanta & stayed at JW Marriott Buckhead. From the moment I arrived to the moment I checked out the experience was amazing and the service was incredible. So nice to be greeted upon returning from work each day by name. Very accommodating for both my business and personal needs. Great staff, hard working and... More 

1 Thank A TripAdvisor Member
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

We are happy we were able to provide you a home away from home during your recent business trip to Atlanta. We take great pride in the outstanding service we provide our guests and glad you found it amazing and outstanding. Thank you for sharing. More 

Moultrie, GA
Level Contributor
164 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 June 2015

We stayed here for the weekend. We were lucky to find a rate that included valet parking and breakfast. Also, my wife was able to take advantage of the shuttle service. They have a nice fitness room for a hotel that I took advantage of. Every employee that we interacted with (check-in, valet, maids, wait staff, bartenders) were professional and... More 

Thank robinsoniv
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent visit. We do have some great packages for the weekend and certainly glad you found one to meet your needs. I am happy that you found our staff to be professional and helpful. Please come to vist us again. More 

Atlanta, Georgia
Level Contributor
102 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 June 2015

My daughter and I stayed here as part of a weekend shopping trip (the hotel is connected to one of Atlanta's big malls.) Our room was beautiful and the view was spectacular! My daughter enjoyed the lovely pool, whirlpool, and sauna. My only complaint would be the overpriced valet fee ($34) for parking my car overnight.

1 Thank Linda N
Guntersville, Alabama
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 June 2015

This is a very nice hotel and we would stay at it again. Its unfortunate that we've been spoiled with other JW's that we have to compare it against though. It definitely falls short in some areas. The mattress is on the older side and not as comfortable as other JW's. The AC never gets the room cool, especially during... More 

Thank Bla W
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

We appreciate your recent visit and comments. Please be certain that we take all our reviews seriously and into consideration for improvements. Rest assured that our team will also look at the mattresses and check the AC in our rooms. Thank you for letting us know about your experience. I am sorry that we fell short of your expectations but... More 

1 review
Reviewed 1 June 2015 via mobile

One word: EVERYTHING!!! I had no complaints. I loved the front desk. Everyone was so nice and took care of me . Most hotels just let you come in give you your key and send u to your room& you guys made me feel at home. & because of that i will definitely be back next month .....

Thank Jessica H
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for taking the time to share your comments. We look forward to seeing you soon. More 

Dallas, Texas
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 May 2015

Located in the heart of the affluent Buckhead neighborhood, JW Marriott Buckhead is next to the always busy Lenox Mall, which is ideal for shopaholics. I felt like a special guest among many. From the front desk staff who handled my request for a room away from the elevators, to the bellman, Mr. Tommy and Bruce at the concierge desk,... More 

Thank Precious89
Chicago, Illinois
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 30 May 2015

We checked in yesterday and are very disappointed with the hotel. The check-in process was puzzling. There were three counters with staff but two suddenly disappeared with one staff member handling a long line. We were the last in line and when we started registering, the other two staff members reappeared. We had asked for two rooms and one was... More 

1 Thank Arun S
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

I am sorry to learn of your disappointing stay. We strive to provide exceptional service so you can be certain that I have personally followed up on your comments to address your check-in service, lack of amenities and the valet parking experience. These are not typical occurrences for our hotel and I sincerely apologize. If your time permits, please feel... More 

New York City, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2015

My husband and I stayed here on a "staycation." The hotel is new, clean, and trendy. It is located in Buckhead, and is conveniently attached to Lenox Mall. There are some great food options and a nearby movie theatre in Phipps Mall. And there is generally great shopping in the area. We ended up going out one night and then... More 

Thank terilili
Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2015

We came to Atlanta to visit family over the Memorial Day weekend and were just terribly dissapointed by the overall shabbiness of this entire hotel experience. The bed sheets were "see through thin " and had holes in them - and I'm not talking little holes here...The holes were not just a single incident , this was 2 times in... More 

2 Thank Needsomepretty
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for taking the time to post your review. I am sorry you were disappointed in your visit. Rest assured that I have personally spoken with our housekeeping team regarding the linens and our engineering team has been made aware of the water pressure and are currently investigating. I am delighted that you found our staff accommodating. I would... More 

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Management photos: Courtesy of the property manager

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Room/Suite (24)
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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Road NE, Atlanta, GA 30326
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $204 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the city”
 of 5 bubbles MiguelRubio3rd, 28 Nov 2016 | Read review
“Corner rooms have great views.”
 of 5 bubbles dibotu, 27 Nov 2016 | Read review
“Choose a corner room for its size”
 of 5 bubbles imedia, 26 Nov 2016 | Read review
“south facing rooms will have a view of the city”
 of 5 bubbles heckflosse, 21 Nov 2016 | Read review
“Higher floor have great views of the city”
 of 5 bubbles dinobeano22, 14 Nov 2016 | Read review
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