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JW Marriott Atlanta Buckhead

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#35 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Atlanta Buckhead
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1,001 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Atlanta Buckhead
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Showing 963: English reviews
Fort Lauderdale, Florida
Reviewed 9 October 2015 via mobile

Visited on business but extended my stay so I could spend a weekend with my elderly parents. The hotel and facility are very nice but what sets this hotel apart is the personalized service. By the second day of the visit, my parents were referring to "John's" recommendations for restaurants and museums and how he offered to give them a...

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Helpful?
Thank FloridaNativeSunskr
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for sharing your experience and for the wonderful comments regarding John. We will be sure to share you review with John. I am so happy you were able to extend your trip to spend time with your parents and they were able to learn about our local attractions. I do hope you will plan to visit us again....

New York
Reviewed 6 October 2015

Convenient location, personalized service. But do not get room 1903 as the TV is perpendicular to the bed. It is quite impossible to watch tv while lying in bed. Very inconvenient for people who like that service.

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Helpful?
Thank nykavi
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your post. I am glad you enjoyed the convenient location and personalized service. Thank you for sharing your comments regarding the location of the TV in your room. We will certainly take a closer look to see if there is another option for the TV location. Thank you for letting us know. We hope you will visit...

Knoxville, Tennessee
Reviewed 5 October 2015

This place was clean and the people were very helpful and friendly. The locatoin is perfect for shopping and area restaurants. The breakfast on the 25th floor had a great view with very good food. You can walk to Lennox Square without going outside!

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Helpful?
Thank Beverly B
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit! I am delighted to learn that you enjoyed the Executive Lounge and found our staff to be friendly and helpful. The view from the Executive Lounge is truly memorable. I hope you can plan to visit us again on your next get-a-away to Atlanta.

Scarsdale, NY
Reviewed 2 October 2015

Considering its a JW(my first stay at one), I would of thought it would be top notch and comparable to the likes of a Four Seasons(stayed at many). Not even close, maybe other JWs will prove me wrong. The staff was great and very helpful.

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Helpful?
Thank PECCruiser
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your recent visit. While I am glad that you found our staff to be accommodating, I am sorry to learn that we did not exceed your expectations. Your additional feedback for improvements would be welcome if you would like to contact me to directly. I am sorry for your disappointment. I do hope you will consider a...

Boston, Massachusetts
Reviewed 2 October 2015 via mobile

I would call this an average hotel. The rooms could use an upgrade. Smelled musty. Felt old and outdated. Not well lit, and therefore gloomy. The shower head was horrible. The room was clean, and the staff were friendly and attentive. It is well located, but I'd say overpriced for what you get.

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Helpful?
Thank WJFM
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your post. We will have our engineering team check the shower heads in our guest rooms and our housekeeping teams focus on the "musty" odor you mentioned immediately. We will also take all comments shared into consideration during our next renovation. Thank you for letting us know.

San Francisco, California
Reviewed 29 September 2015

The team and service at this hotel are consistently excellent. From the doorman to the front desk, to housekeeping and room service, they have it mastered. Not only do you get friendly exceptional service, but the room service meals are outstanding.

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Thank Robert D
Dallas, Oregon
Reviewed 28 September 2015

Normally I stay with Hilton properties while on business in Atlanta, but this hotel seemed nice and was located right where the shopping is. The lady who checked us in was very nice as was the valet. The hotel does not however give you what you pay for spend the extra 50.00 and stay at the Hyatt.

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Thank ReneeL68
Hawaii
Reviewed 24 September 2015

Very good service -= rooms as you would expect (although odd not to have drawers to put in clothes). Great location relative to walking into the mall and having a good choice of places to eat and walk to in the neighborhood.

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Thank Globaljoan
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and for sharing your feedback. I am glad that overall you found the hotel comfortable. I have noted your comments regarding the drawers. We will take all comments into consideration during our next guest room renovation. I do hope you will return for a future visit.

Lagos State, Nigeria
Reviewed 23 September 2015 via mobile

Stayed here for a night while attending a wedding in Atlanta. Had a corner room with a lovely view at night when the skyline lights up. Connected to Lenox square mall shopping was quick and convenient and we had access to the mall's food court for a quick bite. Room was nice and clean. This is a very busy hotel....

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Thank jollofmistress
Tallahassee, Florida
Reviewed 22 September 2015

Stayed here two nights for a wedding. Very nice, clean, friendly staff, great location, wonderful hotel food -- we were very impressed and would definitely recommend it!! It's also attached to the mall, there's lots to do! Great location, easy to find, great amenities. We requested a crib for our toddler, not only did they provide it (and the rooms...

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Helpful?
Thank kirsteno892
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for staying with us for the recent wedding you attended. Thanks also for your sharing your nice comments regarding the staff, guest room and hotel food. So happy your little one enjoyed the rubber ducky! We look forward to your return.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Rd NE, Atlanta, GA 30326-1333
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $228 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#15 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
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over a year ago
Arlington Heights, Illinois
10 hours ago
Arlington Heights, Illinois
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Taichung, Taiwan
Taichung, Taiwan

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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on a higher level and the view was phenomenal!”
 of 5 bubbles steph98bba, 8 Mar 2017 | Read review
“ask for a higher floor”
 of 5 bubbles 57JP, 20 Feb 2017 | Read review
“Corner room near the concierge level”
 of 5 bubbles justformesiny, 19 Feb 2017 | Read review
“Ask for a # 10 room”
 of 5 bubbles truesdalej, 17 Jan 2017 | Read review
“The top floor.....next to the club level”
 of 5 bubbles Voyageurbabou, 10 Jan 2017 | Read review
5 of 5