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Mandarin Oriental, Atlanta

Travellers' Choice award winner
#1 of 172 Hotels in Atlanta
GreenLeadersBronze level
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Mandarin Oriental, Atlanta
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862 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Atlanta
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Showing 848: English reviews
Reviewed 22 June 2015

We were staying at this hotel for get-away weekend. I was amazed at all but one (and who can complain about that?) of the staff in terms of their graciousness and professionalism. Add to that warmth. We were highly accommodated with a room upgrade and enjoyed excellent service. The details and finishes are excellent in this hotel. There is not,...

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Thank jpjpjpjpj
New York City, New York
Reviewed 21 June 2015

We had a suite, so I'm extrapolating, but the hotel was excellent. Recently decorated with higher-end than usual hotel furnishings; very spacious, exceptionally comfortable. Bathroom was huge--you could have fit the bed in there. Tons of light and windows (with black-out curtains), exceptional staff, and a decent view given that it's in the city and there are really only buildings...

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Thank charaa
Reviewed 17 June 2015

A funny incident happened with me for the first time in my life. Ive stayed at an Ibis Budget and a few Four Seasons and everything in between. I spend an average of 100 nights a year in hotel rooms and have been doing this for quite a few years but nothing remotely close to this has happened to me...

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10Thank Abhishek M
Novato, California
Reviewed 16 June 2015

This is a great hotel for business and leisure travel. The hotel itself is beautiful with lovely architecture and detailing. The pool and spa are complimentary for the guest use and wonderful. The staff is extremely helpful and very polite. All in all, a great choice when in Atlanta.

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1Thank J0sh2014
Reviewed 11 June 2015 via mobile

My spouse and I stayed 3 nights over a holiday weekend at an excellent price. We found all staff very helpful and well-versed on Atlanta - transportation, restaurants, etc. Nicely decorated room with a very comfortable bed and extremely quiet room. We also had a problem trying to stream movies as a previous review noted, but decided not to try...

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Thank Catherine G
Santa Monica, California
Reviewed 9 June 2015

Am writing midway through our stay here. We stay in luxury hotels all over the world including the Mandarin New York. This has been a service fiasco. First, the suite layout is odd - a small angled bedroom with a long hallway and small sitting area. Very chopped up space so ends up feeling quite small. We checked in and...

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1Thank L3621HFveronicas
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for taking time out to provide us with constructive feedback, in regards to your recent stay with us. I completely agree that service is everything, and can either make or break ones luxury experience. I would like to apologize for the disappointing service you received while on your getaway. We will certainly look into these issues...

Orland, Maine
Reviewed 8 June 2015 via mobile

pro: the hotel has a restful and Zen like color palate and luxury bathrooms and linens. This is complimented by beautiful artwork in the common areas. The rooms are spacious and quiet. There is also a great spa and beautiful formal garden. The staff tries to be helpful. They also have a Tesla car charger free of charge Con: the...

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3Thank Explorer1468
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you very much for taking time out to post a review in regards to your recent stay with us. I’m glad to hear you enjoyed our tranquil ambiance, accompanied by the beautiful artwork we have displayed. I am highly disappointed to hear you did not receive the friendly service in which we are known for. I would like to...

Reviewed 8 June 2015 via mobile

Spa staff and facilities are excellent. The zen garden retreat is a good place to retreat in the midst of Buckhead. Restaurant food was terrible - stale rolls ( even the 2nd attempt after pointing out to the waitress). Salad was wilted and pecans soft, not fresh and crisp. Short ribs were almost inedible. An awkward environment setup with tentative...

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Thank Mandolin62
Chattanooga, Tennessee
Reviewed 2 June 2015

We usually stay at the Ritz and decided to try an alternative. We had a premium king room and it was very spacious with a huge marble bathroom, sunken tub and large separate shower. The bed was very comfortable. There wasn't an abundance of employees so there was a wait for valet and at check in. The concierge arranged to...

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1Thank wolfmajors
Birmingham, Alabama
Reviewed 1 June 2015

I planned a surprise trip to the Mandarin months ago for my husband. We are renovating our house and needed a serious break! We stayed in a beautiful Terrace room. The bathroom was gorgeous. The service throughout the hotel was impeccable and the room service was always prompt and delicious! We look forward to returning soon!

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Thank Jessica L

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Housed in an iconic building designed by celebrated American architect Robert A.M. Stern, Mandarin Oriental, Atlanta soars 42 stories above the Atlanta skyline and offers sophisticated, residential elegance in its 127 spacious rooms and suites. The intimate hotel features a blissful 15,000-square foot spa, indoor lap pool, fitness center, extensive meeting and event space, The Cafe & Bar for exquisite dining and Taipan, serving specialty cocktails. The sought-after Buckhead location is steps away from the region's top dining, chic designer boutiques and cultural attractions. The hotel is 35 minutes from Atlanta Hartsfield-Jackson International Airport and 10 minutes from the DeKalb-Peachtree Airport, which accommodates private aircraft. ... more   less 

Additional Information about Mandarin Oriental, Atlanta

Address: 3376 Peachtree Rd, Atlanta, GA 30326-7200
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $447 - $823 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Atlanta 5*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Atlanta
#1 Spa Hotel in Atlanta
#1 Family Hotel in Atlanta
#2 Romantic Hotel in Atlanta
#3 Business Hotel in Atlanta
#15 Green Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Atlanta staff and other travellers.
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Questions? Get answers from Mandarin Oriental, Atlanta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think higher floors give some great skyline views”
 of 5 bubbles V1251SIjonathans, 18 Feb 2017 | Read review
“They offer a complimentary upgrade at check-in whenever available”
 of 5 bubbles Q6541ZVjennifers, 15 Feb 2017 | Read review
“Request a high floor room for best views.”
 of 5 bubbles Kimsarunner, 13 Feb 2017 | Read review
“Higher floors have best views.”
 of 5 bubbles 824dave, 9 Jan 2017 | Read review
“Request a high floor and bathroom with natural light.”
 of 5 bubbles barbadiantraveler, 1 Jan 2017 | Read review
5 of 5