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BEST WESTERN Battlefield Inn

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BEST WESTERN Battlefield Inn
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231 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Manassas, United States
Reviewed 2 weeks ago

I stayed in this hotel some time ago and while the stay was OK, the décor needed updating. This time I found the staff incredibly friendly, the room was clean, newly re-decorated, large and very comfortable. It is the hidden gem in the area that has a lot of overpriced hotels which are not nearly as nice. Don't be put...

Review collected in partnership with Best Western
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Helpful?
Thank autreyh
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Autreyh; Thank you for returning to the Best Western Battlefield Inn. I am delighted to hear the new look and renovated guestrooms, friendly staff, breakfast and great restaurant all exceeded your expectations and we redeemed ourselves from your previous stay. I appreciate you saying we are hidden gem, that means a great deal to us as does the recommendation....

HOTEL’S FAVOURITE REVIEW
Reviewed 2 December 2016

Friendly staff, great amenities and location. I stayed here for work and would had a great experience. They have dinner and breakfast on location, and the bar is well stocked. Would stay here again for sure!

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Helpful?
Thank Sehar K
About Hotel's Favourite Review
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Sehar; Thank you for selecting our hotel for your place to stay while in town. We are pleased to hear the customer service, amenities and convenient location met your expectations and more. We appreciate you sharing this with us and delighted to learn you will look for our hotel again when in town. We are looking forward to welcoming...

Manassas, United States
Reviewed 3 weeks ago

Very clean "beautiful" room, neutral smell makes it very comfortable. No traffic or other noises in the room. Felt at home, extremely pleased and will stay again!. Thank You Best Western for making your facility a higher standard.

Review collected in partnership with Best Western
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Helpful?
Thank 71akbarr
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Valued Guest; Thank you for choosing the Best Western Battlefield Inn as your place to stay while in town. We work hard to provide our guests with a clean, comfortable and friendly place to stay where they can relax and unwind. We are delighted to hear that we exceeded your expectations with our newly remodeled guestrooms and more. Thank...

Strasburg, Virginia
Reviewed 7 March 2017

Great service,nice rooms. Addy's the restaurant and bar attached to the hotel is great. The band that night Luke Lucas and New Brew were great. The bartenders were great. If you are looking for a reasonable priced place to see a band this is it and you dont have to drive to your room.

Review collected in partnership with Best Western
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Helpful?
Thank mike g
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Mike; Thank you for being our guest at Best Western Battlefield Inn and joining us at Addy's Restaurant on site. We are pleased to hear that you had a great time at the lounge and had a convenient place to rest afterwards. We'll be sure to pass along your feedback to Addy's. We hope to welcome you again next...

POTTSTOWN, United States
Reviewed 21 February 2017

you figure it out...... 3 nights, 4 MOVES problem after problem, if there was not a true reason to complain, it was OK, and just OK Management made it right in the end and compensated me for the horrible experience my daughter and I experienced

Review collected in partnership with Best Western
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Helpful?
Thank 68danak
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Dana; We appreciate you taking the time to express you concerns regarding your recent stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we regret that you had this unpleasant experience at our hotel. With any maintenance emergency, we worked as quickly as possible...

Reviewed 21 December 2016 via mobile

My husband and I were traveling across the US to our new base. We stayed at this hotel, that kind of looks like a motel. The rooms were large and updated inside. They had a large parking lot, it made it easy to park our '26 uhaul truck. I liked the restaurant/ bar attached to the hotel. The food was...

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Helpful?
Thank Tiffany M
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Tiffany; Thank you for selecting the Best Western Battlefield Inn as your place to stay during your travels. We are very pleased to hear the newly remodeled guestrooms, breakfast and Addy's Restaurant as well as the open parking area exceeded your expectations leading to a very pleasant stay. Please accept our apologies for the smoke, we recently converted to...

connecticut
Reviewed 21 November 2016

Luckily I paid less than $100 for this room. We needed a rest stop for a few hours during an overnight trip. The front staff member was very courteous, even at 2:00am in the morning. I think her name was Veronica/Valerie? I wish I could remember, she was super nice. Our room was dismal. Old, tired beds and furnishings. Holes...

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Helpful?
Thank rosiedreams
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Rosiedreams; Thank you for being our guest for the evening. We appreciate the business. We appreciate the compliments for our staff. We understand your feedback and apologize for the current condition of that guestroom and bath. We've been steadily working on enhancements and exciting improvements to all guestrooms and baths. I wish we had one of those rooms open...

Reviewed 26 October 2016

Key problems repeatedly all 4 nights of my stay, even after I moved myself from one room to another because of key problem. Hotel said they were having a problems with a lot of keys in hotel. I didn't talk to anyone else though that had the problem and there were several people there that were attending the same event...

Review collected in partnership with Best Western
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Helpful?
1Thank misskit40
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear missklt40; Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay due to this and appreciate your feedback. I understand that even though we quickly reset the machine each time and re-keyed your guests room keys it still had an impact on your stay. This electronic issue is unusual for our...

Reviewed 24 September 2016 via mobile

This is an older hotel but the staff works very hard to make sure everything runs smoothly and having it look as well as possible. The GM goes out of her way to make sure you have everything you need and that you are happy. She is available to the guests and her staff. I always stay here when I...

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Helpful?
Thank kohdismom
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear kohdismom; Thank you for being a valued repeat guests of the Best Western Battlefield Inn and taking the time to share your review. We are very pleased to hear the customer service from our hard working team exceeded your expectations and you continue to have a great experience with each visit. Your feedback means a great deal to us...

Jacksonville, Florida
Reviewed 23 September 2016

Where to start? This place is a real dump - and I was shocked when I saw a "Trip Advisor Certificate of Excellence" in the front desk! I moved from one room to another and I finally settled for the one with the least problems. In this last one, the handle sheared off of the shower faucet, the air conditioner...

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Helpful?
1Thank Luis D
Sarah L, Manager at BEST WESTERN Battlefield Inn, responded to this review

Dear Luis; Thank you for taking the time to share your feedback. We take great pride in our hotel and customer satisfaction is very important to us. We apologize for the dissatisfaction of your stay and that we did not meet your expectations -or our own- better. Rest assured we are listening and have begun our hotel improvements to better...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Battlefield Inn is ideally located off I-66 and is less than one mile from the historic first land battle of the Civil War at the Manassas battlefield. The hotel is just four miles from Jiffy Lube(R) Live and the George Mason Aquatic Center. This full service pet friendly hotel features 123 well appointed rooms complete with wireless HSIA, well lit work desk, flat screen TV with cable and micro/frig combos in every room. Our new luxury pillowtop bedding, a top of the line Simmons(R) product, assures a good night's sleep. All rooms are situated around a lovely professionally landscaped courtyard that features a large pool and two canopied picnic areas with tables and grills. The secure gated courtyard property is enclosed from the parking lot entrances, providing a delightful atmosphere. Our large ballroom and professional staff will enhance your event! ... more   less 

Additional Information about BEST WESTERN Battlefield Inn

Address: 10820 Balls Ford Rd, Manassas, VA 20109-2401
Region: United States > Virginia > Prince William County > Manassas
Price Range: $137 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Battlefield Inn 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western Manassas
Manassas Best Western
Best Western Battlefield Hotel
Hotel Style:
#2 Green Hotel in Manassas
#5 Business Hotel in Manassas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Battlefield Inn staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN Battlefield Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay far away from this place.”
775luisd, 23 Sep 2016 | Read review
“First floor, as there is no elevator.”
392clairea, 20 Sep 2016 | Read review
“find another hotel”
dpoole6131, 18 Sep 2016 | Read review
“Stayed on the second floor away from pool so it was quiet”
HerMajestyShip, 17 Aug 2016 | Read review
“Ask for a renovated room. If you want a more, "quiet" room 24/7, request a room not looking out over the pool area.”
W9662FYjeffr, 29 Sep 2015 | Read review
5 of 5