Courtyard Richmond Downtown
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Courtyard Richmond Downtown

Traveller (134)
Guest Bathroom
Room & Suite (42)
Courtyard Richmond Downtown
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Avg. AU$344 /night, 2/18 - 2/19
AU$486
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AU$401
per night
AU$316
per night

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About

#1 of 87 hotels in Richmond
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Snack bar
Banquet room
Meeting rooms
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Hotel links

Location

1320 East Cary Street, Richmond, VA 23219
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Richmond Intl Airport (Byrd Field)
10.5 km•
See all flights
Main Street Station
5 min
4.5
4.5 of 5 bubbles921 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Courtyard Richmond Downtown is lauded for its spotless rooms and commendable service, with many guests appreciating the attentive staff and welcoming atmosphere. Though opinions vary on amenities, lacking a pool and diverse breakfast options, the hotel's prime location is consistently celebrated for its proximity to dining and entertainment options. Guests have called out the clean, spacious rooms equipped with modern conveniences, and while valet parking may be on the pricier side, the overall value of the stay is considered reasonable by travelers.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory

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Traveller rating
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  • 145
  • 31
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Detailed Reviews
LindenBoy wrote a review Jan 2025
5.0 of 5 bubbles
Attentive. Helpful. Patient. These are the traits of the team at the Courtyard Marriott in Shockoe Bottom. Special kudos to Zach (Manager) and Chafa (Front Desk) for helping 12 of us with my company navigate a water crisis in Richmond. The hotel has a state of the art filtration system; while others in RVA were scrambling, we had plenty of clean water. I stay here ~50 nights each year on business and highly recommend this property.
Read more
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Higher floors have good RVA views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teri Z wrote a review Aug 2024
Pittsburgh, Pennsylvania
5.0 of 5 bubbles
The hotel was very nice. Travelers should be aware that the sink is located behind the door with the shower and there is no exhaust fan. For efficiency with three or more people in the room, it is a little lacking.

The stay was enhanced by the valet named Cliff who gave us a short history lesson. What a great guy!!!
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
VikMoody wrote a review Sept 2024
+1
5.0 of 5 bubbles
This is one of my best experiences at a Courtyard Marriott. It started with the friendly valet parking my car, checking in at the front desk while being greeted with many smiles, and getting a nice cup of coffee at the bar, being greeted with so much excitement. So here’s a big shout-out to the A-Team (Naomi, Latoya, Tahmari, Angela, and Cynthia) for making my stay memorable. The management has done an outstanding job picking the right staff. So you know the hotel is very inviting. The rooms are spacious and clean. The housekeepers were there daily, ready to tidy things up for me. The location was ideal for walking to restaurants, bars, bookstores, and other novelty stores. So, pull up for your next stay in Richmond.
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Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Teja S, Sales at Courtyard Richmond Downtown
Responded 26 Sept 2024
Thanks for the 5-star review!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teresa F wrote a review Apr 2023
Matawan, New Jersey
2.0 of 5 bubbles
I stayed here in Richmond downtown with my husband. You could park valet for $32 a night or you can walk across the street to the parking garage and pay seven dollars per day because there’s very little street parking. The hotel lobby has a bar and a bistro where you can have breakfast or dinner. The bar is very nice. The bartender, Gary, makes excellent martinis, and is really friendly and personable, but the desk staff was not overly friendly but polite. The first room that we had when I walked in, I knew immediately the air conditioning was not working, and it was very tricky to get the refrigerator to turn on. I called the front desk and they told me to turn the air down on the thermostat. We went to dinner and when we came back, it was definitely broken and the refrigerator was not cold. I called the front desk who sent up engineering who was a lovely man who immediately said the motor is broken , he let the front desk know that we needed another room. This all occurred around 8:30 at night and it was a long day driving six hours. It took a little over a half hour for us to get another room in which the air conditioner did work but the refrigerator not so much. And when paying $350 a night for a room, getting a room where the air conditioning is obviously broken and having to wait to make sure you can get a different room was a little annoying. I used my app to voice my complaint, and the response that I got wasn’t until the next morning and all it said was I hope the new room was OK. I’m not sure I will ever stay in this courtyard Marriott again, because after all the inconvenience and the price of the room, aside from being put in a different room there was no apology or asked if they could do anything for you at all.
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Date of stay: April 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TG - sharing my experiences wrote a review Feb 2023
5.0 of 5 bubbles
Hotels are buildings, what sets them apart are the employees who work in them and how much they care about their jobs and the reputation of their hotel.

Our amazing experience started with Mathew at the front desk who made sure that our room was ready at 2:30 pm per our earlier call with him. We were rushing to get ready for a cheer competition. He was gracious, understanding and validated our need.

The friendly and relatable bar tender Gary truly made us feel at home. Greeting us as we came and went, and asking how the competition went when he saw us return from one of the comps. We talked family, kids and truly felt like he was our regular bartender; a feeling I seldom get from bar tenders I meet while I am on travel.

It did not stop there! We wanted to go out to Waffles and Biscuits, when we were charmed by Kitai and convinced to have breakfast at the hotel bistro that had a very limited offering compared to where we were headed. Kitai was sweet, kind, caring, humble and truly happy to serve us and ensure that everything was perfect of us.

The hotel itself was clean, convenient and offered everything we needed. But again, what set it apart from other hotels were these individuals who owned their responsibilities and left quite the impression.

Thank you Mathew, Gary and Kitai for being fabulous. Keep up the great work. 🤗
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Damico, Guest Services / Front Office at Courtyard Richmond Downtown
Responded 4 Mar 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Our team loves celebrating the great guest experiences we delivered. So glad to hear about your experience with Matthew, Gary, and Kitai!! We hope to welcome you again soon. Sincerely, Susan Damico Dual Operations Manager susan.damico@whitelodging.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monique G wrote a review Sept 2022
Atlanta, Georgia
5.0 of 5 bubbles
Here in Richmond on business often and I usually prefer to stay at the Marriott Courtyard Residence Inn on East Cary Street - Not only are the rooms, amenities, and central location unparalleled when it comes to an extended stay hotel experience, but what exceeds the perfection of the experience is the staff. The entire staff from management, to front desk, to the bartenders, to the valet, everyone goes above and beyond to ensure a comfortable experience away from home. Too many great staff to mention but If you happen to book under the crew of Susan, Jasmean, Morgan, Justin, David W. or TC you are assured a perfect stay.
Always Courteous, Always Professional, Always Going Above & Beyond.
Read more
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert C wrote a review Aug 2023
3.0 of 5 bubbles
Nice welcome, valet team is engaged. You can tip with a large fee added. Front desk greeting is nice. Having your room cleaned is challenging important to ask then remind them . Bar team is engaged, with good drinks and service. Food takes sometime , breakfast/coffee time is normally short staffed.
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Be patient for a cup of coffee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Damico, Owner at Courtyard Richmond Downtown
Responded 12 Oct 2023
Thank you for the feedback! We hope you give us another chance to host you again!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea wrote a review Apr 2024
New York
5.0 of 5 bubbles
Curtis and the Valet team are amazing! We had a long trip and forgot items in our car upon our arrival not once, but twice. Curtis helped to make sure we had everything we needed out of our car and was so friendly and helpful. The location is great, we brought our dog and the Sine Irish Pub right across the street has a dog friendly patio and great food.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stemar97 wrote a review Apr 2021
New York
5.0 of 5 bubbles
We stayed here for one night. The hotel has a charming location in a cobblestone street surrounded by several restaurants and near the waterfront park. The room was clean, comfortable and well decorated. The staff is very helpful and friendly. Breakfast was not included but there is a Starbucks bistro in the lobby as well as complementary coffee and tea. There is Free parking on the street and a discounted city parking deck across the street. Great location and value
Read more
Date of stay: March 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lars Friedriszik, General Manager at Courtyard Richmond Downtown
Responded 8 Apr 2021
Thank you for staying with us! I am happy to hear you enjoyed our convenient downtown location in the historic Shockoe Slip district, the cleanliness of our rooms as well as our food and beverage offerings in The Bistro. It was a pleasure to host you and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pat K wrote a review Apr 2021
5.0 of 5 bubbles
We chose this hotel—Richmond Courtyard Marriott downtown— because it is near the start of the Capital Trail. We had a group of 10 bicycle riders and we stayed for three nights. We had a fabulous time, and the hotel was one of the best parts of the trip. It was clean, comfortable and everything we asked for was provided. They gave us a room to lock up our bikes, they gave us breakfast and we were able to use the beautiful outdoor patio for our own private little Happy Hour in the evening. The staff was friendly, helpful and professional. There is so much to do in Richmond, and this hotel is in a great location for everything.
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Date of stay: April 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lars Friedriszik, General Manager at Courtyard Richmond Downtown
Responded 7 Apr 2021
Thank you so much for choosing our hotel as the base for your cycling tour on the Virginia Capital Trail and around Richmond! I am glad to hear that you enjoyed your stay all around: the team's service, the hotel's cleanliness and our convenient downtown location in the historic Shockoe Slip district. It was a pleasure to host you and your group and we hope to welcome you back soon!
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…
h6p8gv asked a question Feb 2022
Raleigh, North Carolina332 contributions127 helpful votes
What do you guys do for breakfest in the times of coved?
Answer from Jeff H
1 contribution1 helpful vote
Yes. They can arrange car rentals, limousine service and taxi service. They also tend to have several Lime/Byrd scooters near the entrance.
Sami M asked a question July 2019
Hammonton, New Jersey
We are only in Richmond for a day what should we do?
Answer from Sally R
4 contributions3 helpful votes
Tour the capitol
Answer from jmcla123
Williamsburg, Virginia1 contribution
Easy to find and no problem unloading.
Eric S asked a question Apr 2016
Lombard, Illinois
what are parking options?
Answer from Todd R
Chicago, Illinois107 contributions52 helpful votes
I believe the lot across the street is $15 overnight. David S's directions are correct. There is another lot near Sine, but I do not know how much that costs. The hotel also offers valet service with unlimited in and out privileges that costs more than this lot, but may be worth it if you are in and out a lot. They will let you valet for the first day only and stop after that if you want to try the valet and see if it is better for you.
LindenBoy wrote a tip Jan 2025
13 contributions
5.0 of 5 bubbles
"Higher floors have good RVA views."
Read full review
Mark F wrote a tip Aug 2024
8 contributions1 helpful vote
5.0 of 5 bubbles
"The valet service is very efficient"
Read full review
Amanda H wrote a tip July 2024
1 contribution
5.0 of 5 bubbles
"Lots of little bars and food joints within walking distance."
Read full review
Archie20132013 wrote a tip June 2024
Bushkill, Pennsylvania34 contributions7 helpful votes
4.0 of 5 bubbles
"It is all valet parking only. "
Read full review
Julie U wrote a tip June 2024
Ormond Beach, Florida10 contributions9 helpful votes
4.0 of 5 bubbles
"Enjoy Richmond..it’s a great city."
Read full review
…
Not the right property for you?
There are more places to choose from in the Richmond area.
PRICE RANGE
AU$310 - AU$390 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaRichmondShockoe Slip
NUMBER OF ROOMS
135
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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COURTYARD RICHMOND DOWNTOWN (AU$310) - 2025 Prices & Reviews (VA) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Courtyard Richmond Downtown
Which popular attractions are close to Courtyard Richmond Downtown?
Nearby attractions include Virginia Capitol Building (0.4 km), Canal Walk (0.2 km), and Main Street Station (0.4 km).
What are some of the property amenities at Courtyard Richmond Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard Richmond Downtown?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Courtyard Richmond Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Richmond Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Courtyard Richmond Downtown?
Conveniently located restaurants include The Tobacco Company Restaurant, Bottoms Up, and The Hard Shell.
Are there opportunities to exercise at Courtyard Richmond Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Courtyard Richmond Downtown located near the city centre?
Yes, it is 1.0 km away from the centre of Richmond.
Are any cleaning services offered at Courtyard Richmond Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Richmond Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard Richmond Downtown?
The staff speaks multiple languages, including English and Spanish.
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