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La Quinta Inn Richmond South

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La Quinta Inn Richmond South
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345 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Reviewed 31 January 2016 via mobile

We stayed one night in a stinky room that smelled of mold. We asked to be moved and were offered a larger room that was equally moldy. We complained about the state of the hotel which was under construction but they did nothing for us. Eventually we heard from a manager who thanked us for our comments but gave us...

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Helpful?
Thank Fabia V
MWells0430, General Manager at La Quinta Inn Richmond South, responded to this review

I’ve received your review of La Quinta Richmond South. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments...

Atlanta, Georgia
Reviewed 29 January 2016

One of the worst hotels I've ever stayed in. The door at the end of the hotel that is supposed to be locked, with key card access only, did not lock. The girl at the front desk said it was going to be fixed "this week." There were uncovered mattresses in the hallway, which was also filthy. The room itself...

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Helpful?
Thank Kathe N
LQCustomerCare, Guest Relations Manager at La Quinta Inn Richmond South, responded to this review

I am extremely sorry that you were unhappy while staying with us. Providing a clean, comfortable and not to mention safe experience to our guests is very important to us. I would like to speak to you directly about this. Please email me at LQCustomerCare@LQReviews.com at your earliest convenience. I hope to hear from you soon, and hope you will...

Modena
Reviewed 29 January 2016

I like La Quinta Hotels. La Quinta Inn Richmond South not so much. Don't get me wrong the bed was comfortable and the room was clean. The hotel just looked beat-up. The hall ways were not cleaned the way I would have cleaned them. They looked shoddy. I realize that the hotel is being worked on, but that's no excuse...

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Helpful?
Thank ElmoHP
MWells0430, General Manager at La Quinta Inn Richmond South, responded to this review

I’ve received your review of La Quinta Richmond South. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments...

Strafford, New Hampshire
Reviewed 14 January 2016

We have stayed at La Quinta before, but this location is in desperate need of repair and updating (which it looks like they are in the process of doing). However, we were very grateful to stay with our large dog and at no extra charge. We only stayed overnight as we were passing through the area heading south. Doubtful that...

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Helpful?
1Thank Robin B
MWells0430, General Manager at La Quinta Inn Richmond South, responded to this review

I’ve received your review of La Quinta Richmond South. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments...

Jupiter
Reviewed 5 January 2016

I found this hotel to be clean, well equipped, staff friendly. It's very difficult to find a clean, comfortable pet friendly hotel along I-95 & thankfully I made reservations prior to my trip. I would recommend this hotel.

Review collected in partnership with La Quinta
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Thank A87stang
Nutley, New Jersey
Reviewed 28 December 2015

I always travel with two small pets. I am therefore seeking properties that accept dogs. Never had a bad experience at a LQ property and I'm not expressing that I did HAVE a bad experience, but it was surprising what I saw. Maybe this property is older? Maybe it has shown it's age with "wear and tear" too much, but...

Review collected in partnership with La Quinta
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Helpful?
Thank Peter C
MWells0430, General Manager at La Quinta Inn Richmond South, responded to this review

I’ve received your review of La Quinta Richmond South. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments...

Reviewed 24 December 2015

We chose this La Quinta because of it's proximity to I-95 and mid-point of our trip, and also because we have had good experiences with La Quinta in the past. The staff here was very pleasant and helpful, and the room itself was clean, but overall the hotel is showing it's age and is in need of an update. I...

Review collected in partnership with La Quinta
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Thank Barbara K
Carrollton
Reviewed 22 December 2015

This hotel is quite spacious but is a preferred accommodation for pets. Luckily the night we stayed there the dogs on our floor were quiet. Rooms were clean but the wear and tear was beginning to show on the rest of the hotel. OK for a one night stand near I-95.

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Thank Michael C
Reviewed 21 December 2015

My stay was good and they welcome my dogs. I only wish they would pick up poop left behind by others less considerate. My wife and I stay each year as we go to and from Florida for the winter. It's really good that we know we can stay where our pets are welcome without a hassle.

Review collected in partnership with La Quinta
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Thank davidwV3439QH
Virginia beach, United States
Reviewed 17 December 2015

Overall, I would stay again...However, I did not like staying in a room that was across the hall from rooms and bathrooms that were being remodeled. The workers were lounging on couches with the door open and the smell was pretty bad from ceramic tile glue. It would have been nice to know that the work was going on and...

Review collected in partnership with La Quinta
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Helpful?
Thank Charles L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn Richmond South

Address: 9040 Pams Avenue, Richmond, VA 23237
Region: United States > Virginia > Richmond
Price Range: $110 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Richmond South 2.5*
Number of rooms: 55
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Also Known As:
La Quinta Inn Richmond South Hotel Richmond
La Quinta Richmond
Richmond La Quinta
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother. Pay a little more for a nice hotel”
 of 5 bubbles bjbanana, 11 Jan 2017 | Read review
“Do not stay at this hotel.”
 of 5 bubbles Nancy455, 4 Mar 2016 | Read review
“For a good room, stay somewhere else.”
 of 5 bubbles 256kathen, 28 Jan 2016 | Read review
“try another hotel until the renovation is complete”
 of 5 bubbles kengo250, 21 Nov 2015 | Read review
“It's a pet-friendly hotel, but if you aren't traveling with a pet, ask for a room where they haven't recently housed a pet.”
 of 5 bubbles GregR929, 2 Nov 2015 | Read review
5 of 5