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Holiday Inn Express Downtown Richmond

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1 room 2 adults 0 children
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Holiday Inn Express Downtown Richmond
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232 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Michigan
Reviewed 1 week ago

The only thing I didn't like about the hotel was the fact that there didn't seem to be any eating places close to the hotel. However the hotel had a shuttle and we got a ride to a restaurant. There was a breakfast offered so we didn't need to go out early in the morning.

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1Thank pennylynn2
Reviewed 2 weeks ago

The size of the room was nice and the shower pressure and heat was great. The day I arrived it looked like they had not changed the pillow linens, as there were hairs on the pillow. My biggest issue was that the tv was programmed to start on Fox News channel when you turn it on, no matter what channel...

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1Thank John L
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Thank you for taking the time to write our hotel a guest review. Our hotel staff will be looking into the issue of tv program you have mentioned above, and it will be corrected immediately. W e hope to see you again soon on your next visit to Richmond, VA. Badal P General Manager

Callao, Virginia
Reviewed 2 weeks ago

This is our annual participation in the Richmond Monument Avenue 10K. The location is near enough the start line and an easy walk to wonderful food options. There is covered parking available, proximity to the state government buildings and wonderful views of the James river. The hotel has a small but serviceable fitness room (important to me), a bed you...

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Thank Warren W
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Thank you for taking the time to write our hotel a guest review, we hope to see you again soon on your next visit to Richmond, VA. Badal P General Manager

Westminster, Maryland
Reviewed 2 weeks ago via mobile

My wife and I stayed here March 31,2017. April1,2. This place is amazing. Parking garage, efficient friendly staff, extremely clean, spacious comfortable rooms, fast WiFi, great breakfast, fruit in the lobby, walking distance to some good restaurants. What's not to like?

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1Thank donald j
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Thank you for taking the time to write our hotel a guest review, we hope to see you again soon on your next visit to Richmond, VA. Badal P General Manager

Maryland
Reviewed 3 weeks ago

Hotel staff was very nice. Room was clean but carpets could used to be cleaned. Upon making my reservation, I selected not to have room service but they did so any way. Not a big deal but Holiday Inn promotes conservation and took the towels,replaced bar soap after one day as well as shampoo and conditioner which is simply wasteful....

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Thank MDRealtor4you
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Thank you for taking the time to write our hotel a guest reivew. We appreciate your feedback as it is vital to the success of our team and our hotel. We hope to see you again on your next visit. Badal P General Manager

Charleston, South Carolina
Reviewed 24 February 2017

We stayed here as it was the closest hotel to the University of Richmond, having no idea what to expect. The area was sorta boring but it was very close to the school and the nicer Carytown area & museums, just a short car ride. The hotel was so renovated that we thought it has just been built. Extremely friendly...

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Thank TraceyandGary
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success, and we look forward to seeing you again soon. Badal P General Manager

Atlanta, Georgia
Reviewed 10 February 2017

The entire building is old and in need of renovation. The parking garage welcomes you with a 6 foot height that clips the antenna of an average car. The elevator to the lobby is noisy and doesn't feel safe after dark. Front desk staff wasn't overly friendly. The worst issue was the room. My first room was on the 6th...

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Thank BeaverPower
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Thank you for taking the time to write our hotel a guest review. I'm sorry to hear you did not have a great stay with us, we will be sharing your comments with our management team to see if we can address the issues stated above. Badal P General Manager

Mountain View, California
Reviewed 30 December 2016

Our winter stay at the Holiday Inn Express had some ups and downs, though generally we found it a decent hotel. We stayed in a two-room suite, with our two young kids, and it was tons of room for our family. The Pros: --The staff were are really friendly and helpful and nice and chatted with us and our kids....

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Thank easilver
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

easilver, Thank you for taking the time to write our hotel a guest review. We appreciate your feedback, it is vital to our hotel and staff's success. I would love to discuss your most recent stay further, please feel free to contact me at badal.patel@shaminhotels.com Badal P General Manager

Reviewed 5 December 2016 via mobile

Wouldn't stay here place is off the strip, rooms are dark and not so nice. Pay extra $20 and stay further down in E Cary. Front desk not helpful at all more of an imposition to ask a question. Parking is cheap as long as you can get you car under the 6 foot max height

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Thank Bob M
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Bob M, I'm sorry to hear that your was not as you would have liked. I will be sharing your concerns with our staff and management team to help improve all future stays. Badal P General Manager

Morris County, New Jersey
Reviewed 30 November 2016

My husband and I really liked this hotel! Room was spacious! Lobby was nice and clean. The free breakfast in the morning was better than expected with a large variety of hot and cold food. They also leave coffee and tea out all day which is a nice touch. The staff was friendly and accommodating. We had our baby with...

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Helpful?
Thank Nicole A
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Nicole A, Thank you for taking the time to write our hotel a guest review, I'm glad to hear you had such a wonderful stay and we look forward to seeing you again soon!! Badal P General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New hotel in downtown Richmond offers quality and convenience. Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future. Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wachovia Securities, the Virginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles. Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights include the Virginia Holocaust Museum, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest. When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in the heart of Richmond and check out our great Richmond hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Downtown Richmond

Address: 201 East Cary Street, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $195 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Downtown Richmond 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Richmond Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Downtown Richmond staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Holiday Inn Express Downtown Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has the best views and is the most quiet.”
63warrenw, 10 Apr 2017 | Read review
“Ask if there are any that have been updated recently.”
BeaverPower, 9 Feb 2017 | Read review
“5th and 6th level rooms provide additional respite from traffic noise”
vernonb689, 1 Nov 2016 | Read review
“We would have preferred a room on a lower floor but our room was not ready so we were assigned a room on the top floor”
Julie505_13, 13 Oct 2016 | Read review
“Call for parking directions; parking on side of hotel.”
X2329EDjamesm, 13 Sep 2016 | Read review
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