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So, we are in Richmond for orientation at VCU. Usually stay at the Downtown Marriott but decided to give this a try. Worst decision. Area is a bit sketchy. We booked a king suite with a sofa bed for 2 nights. Suite is old and...More
My wife and I stayed here March 31,2017. April1,2. This place is amazing. Parking garage, efficient friendly staff, extremely clean, spacious comfortable rooms, fast WiFi, great breakfast, fruit in the lobby, walking distance to some good restaurants. What's not to like?
1 Thank donald j
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 24 April 2017
Thank you for taking the time to write our hotel a guest review, we hope to see you again soon on your next visit to Richmond, VA.
I had planned on staying here one week as my preferred hotel, The Omni, was booked. While the front desk staff was pleasant and the overall quality was consistent with the brand I did not feel that it was worth the price as compared to...More
One of 2 elevators out of service. 83 degrees in breakfast room each morning. Terrible TV reception. Food from previous guests left in refrigerator. No soap for showers. Shower curtain rail broken, would not stay closed.More
1 Thank Mike E
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 2 weeks ago
Thank you for taking the time to give our hotel feedback on your recent stay. I apologize for any inconvenience you experienced with us, we are making sure these issues are corrected immediately. Your feedback will be shared with our hotel staff and management team...More
The hotel is conveniently located in downtown, near restaurants and a lovely river walking path and park. We had changed our arrival date a few days before, and they didn't have our updated reservation when we arrived. They charged my credit card account as a...More
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 23 May 2017
Thank you for taking the time to give us some feedback on your recent stay with us. I would like to apologize on behalf of my staff for the inconvenience you faced in regards to the reservation dates you had set. Our management team will...More
USD 142 - USD 194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Downtown Richmond Hotel Richmond ,