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    Holiday Inn Express Richmond I-64 Short Pump Area

    9933 Mayland Dr, Richmond, VA 23233-1462
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    03/09/2017 04/09/2017
    USD 117*
    USD 118*
    USD 117*
    Traveller (6)
    Dining (4)
    Room & Suite (4)
    Fairfield Inn & Suites Richmond Short Pump/I-64
    211 reviews
    #31 of 82 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    250 reviews
    #23 of 82 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    601 reviews
    #24 of 82 hotels in Richmond
     
    Courtyard Richmond Northwest/Short Pump
    138 reviews
    #30 of 82 hotels in Richmond
     
    Overview
    • Excellent35%
    • Very good42%
    • Average11%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Richmond I-64 Short Pump Area
    Special Offer: Book Direct and Save
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    Fairfield Inn & Suites Richmond Short Pump/I-64
    211 reviews
    #31 of 82 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    250 reviews
    #23 of 82 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    601 reviews
    #24 of 82 hotels in Richmond
     
    Courtyard Richmond Northwest/Short Pump
    138 reviews
    #30 of 82 hotels in Richmond
     
    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (162)
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    There are newer reviews for Holiday Inn Express Richmond I-64 Short Pump Area
    See the most recent reviews

    41 - 45 of 157 reviews

    Reviewed 16 October 2015

    So I went to the Richmond Music Festival and needed somewhere to stay. My normal hotels were all booked up, so I decided to stay here. I heard a loud hum in the hallway and in the bathroom. I had to shut the door to...More

    Thank VaBest1
    Response from E C, Ecommerce Marketing Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 20 October 2015

    Dear VABest 1, Thank you for reviewing our Holiday Inn Express Richmond Northwest. We hope that you enjoyed the Richmond Music Festival while you were here! We do regret however, that our staff and room amenities were not able to meet your expectations. Your comments...More

    Reviewed 9 October 2015

    I booked this hotel for one night as it was the only hotel with availability in the area, all the others hotels were full. I arrived early and was allowed to check in. I arrived in my room to find a piece of fried chicken...More

    Thank NAE418
    Response from E C, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 10 October 2015

    Dear NAE418, Thank you for taking the time to share detailed feedback. Providing a pristine environment is one of our biggest priorities and we apologize for falling short of our goal during your stay. We will follow up with our housekeeping team to ensure the...More

    Reviewed 5 October 2015

    Well, I'm sorry to say, I have stayed at a Holiday Inn Express twice within the last 60 days, and I've had bad experiences at two different locations. Richmond Location: Room- grade- C - ants- couldn't leave anything out. Bathroom- F- backed up drain in...More

    Thank retteacher2014
    Response from E C, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 6 October 2015

    Dear retteacher2014, Thank you for taking the time to share feedback; we regret that your stay fell short of your expectations and sincerely apologize for the inconvenience. We will discuss your comments with the housekeeping and maintenance teams to ensure to clean, comfortable environment our...More

    Reviewed 28 September 2015

    One day room was not cleaned at 3:00 when we came back to room. Had to tell them to clean room. Then another day room not cleaned at all. They said cause sign on door that says relax. We did not put it on the...More

    Thank karen1958300
    Response from E C, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 29 September 2015

    Dear karen19583000, Thank you for taking the time to share feedback - we apologize that your stay fell short of your expectations. It is our policy to not clean rooms of guests who display Do Not Disturb/Relax signs on their door and we will follow...More

    Reviewed 23 September 2015

    I traveled for business, and this hotel is situated in the ideal spot, close to the major highways and to restaurants. Room was spacious, bed was very comfortable, though I noticed the bright lights coming from the parking lot (that doesn't bother me, but I...More

    Thank matthew a
    Response from E C, Above Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 24 September 2015

    Dear Matthew A, Thank you for reviewing Holiday Inn Express, Richmond, NW. We truly appreciate and value your thoughts and feedback. We are glad to hear that you were impressed with the location of the property and found our service level to be prompt and...More

    Fairfield Inn & Suites Richmond Short Pump/I-64
    211 reviews
    #31 of 82 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    250 reviews
    #23 of 82 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    601 reviews
    #24 of 82 hotels in Richmond
     
    Courtyard Richmond Northwest/Short Pump
    138 reviews
    #30 of 82 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • USD 116 - USD 156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Family Hotel in Richmond
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, IHG, Orbitz, Cancelon, Hotwire, TripOnline SA, Cheap Tickets, HotelQuickly, getaroom.com and Agoda so you can book your Holiday Inn Express Richmond I-64 Short Pump Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond ,
    • Holiday Inn Richmond ,
    • Richmond Holiday Inn
    Add Photo Photos
    Traveller (6)
    Dining (4)
    Room & Suite (4)
    Hotel & Grounds (21)
    Business Centre & Event Rooms (2)
    Nearby
    Fairfield Inn & Suites Richmond Short Pump/I-64
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    SpringHill Suites Richmond Northwest
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    Ask a question
    Questions & Answers
    Janie S
    11 January 2017|
    Answer
    Response from Rebecca R | Property representative |
    Hi Janie, We do allow cats as long as they are properly caged. There is a $50 non refundable fee per stay. It is always a great idea to call the hotel before making your reservation to ensure that there is availability... More
    0
    Votes
    Janie S
    11 January 2017|
    AnswerShow all 4 answers
    Response from Rebecca R | Property representative |
    We do allow cats as long as they are properly caged. There is a $50 non refundable fee per stay. It is always a great idea to call the hotel before making your reservation to ensure that there is availability, since we have... More
    0
    Votes
    amickdl
    9 September 2016|
    AnswerShow all 2 answers
    Response from Matt N | Reviewed this property |
    Yes there is
    0
    Votes
    Room Tips
    "Seems all the rooms we stayed in were great"
    Read review
    "Higher floor for quiet room"
    Read review
    "Pick any room and get the same results. Poor quality for this hotel."
    Read review
    "Stay on the highest floor."
    Read review
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