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Holiday Inn Express Richmond I-64 Short Pump Area

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Holiday Inn Express Richmond I-64 Short Pump Area
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148 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Richmond I-64 Short Pump Area
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Showing 146: English reviews
Charleston, South Carolina
Reviewed 15 August 2016

My experience was typical of what I have come to expect of HI Express. The room was clean, and check-in was very quick. The hotel is located right off I-64 in a suburban area. The hotel itself was quiet, though it appeared to be very full based on the parking lot. However, we heard no noise and got a good...

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Helpful?
Thank SEB8536
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for taking the time to review our hotel! We are happy that you got a good night's sleep and your overall stay was great! Thank you for the feedback on our breakfast. We look forward to serving you the next time you are in the Richmond Area! Sincerely, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest...

Decatur, Indiana
Reviewed 4 July 2016

We were on a trip East and chose this hotel for a night's stay. They are convenient to Highway 64 East/West with easy on/off. The hotel is within eight miles of downtown Richmond, VA. So this a convenient location for exploring the area. The hotel is also close to shopping and a couple restaurants. The reception was quick, efficient and...

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Helpful?
Thank ChiefGuru
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for taking the time to share your stay on TripAdvisor! We love to hear that you enjoyed our great location, and that we met all your expectations for the HIE brand. We hope you have the opportunity to visit our area again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Rocky Mount, Virginia
Reviewed 2 June 2016

I checked into my room around 7pm after traveling 3hours. I was exhausted but the staff had me ready to go. I was very pleased. On Saturday morning, I sat down to a full breakfast. Hot coffee, hot eggs, bacon, sausage, bagels. Fresh fruit too. Cereal, hot cinnamon rolls. Milk orange juice etc. The swimming pool was perfect for a...

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Helpful?
1Thank HorseyCowMulePig
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for the five star review of our hotel! We love to hear that our customer service exceeded your expectations. We wish you safe travels, and we hope to see you again soon. Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Lynchburg, Virginia
Reviewed 4 May 2016 via mobile

We had a spectacular visit at the Holiday Inn Express! This was our third visit, and we have never been disappointed. The Housekeeping Team was very friendly and attentive, and the Front Desk Team was very helpful with questions about the area. This hotel is super convenient to the Short Pump area (Lots of fabulous shopping!) and I-64, putting you...

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Helpful?
Thank Katilynn S
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Katilynn S, Thank you for the five star rating! We are happy to hear that you enjoyed our location near Short Pump. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Reviewed 4 May 2016

We stayed at this hotel during the last weekend in April. We were immediately impressed as we walked through the doors. We were greeted by Tim who introduced himself as the Assistant General as we were checked in very quickly. We were told about the rewards program and were convinced to join and become IHG members! We also snacked on...

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Helpful?
Thank Matt N
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Matt, We love to hear that you had a wonderful stay from the moment you walked through the door! We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

richmond, va
Reviewed 2 May 2016

I have stayed at this HI Express well over 50 times in 2 years. The staff is nice with rare exception, check-in is fast and efficient, and the rooms are quite clean. The towels are fluffy, the price is average for similar hotels in the area, and the location is accessible. The breakfast is excellent, as are the cookies. I...

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Helpful?
2Thank susandws
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear susandws, Thank you for taking the time to convey your comments regarding your recent experience with at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have...

Augusta, Georgia, United States
Reviewed 2 May 2016

I was greeted warmly by Robert Kahey at the front desk upon check-in! Great location, clean room and delicious breakfast. 10% discount on meals next door at O'Charley's and Cracker Barrel located just across the street. A dry cleaners and car wash are also conveniently located nearby to clean your clothes or car before a big evening with friends or...

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Helpful?
Thank EdandLinda L
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear EdandLinda L, Thank you for taking the time to review our hotel on TripAdvisor! We love to hear that you enjoyed our great location, and that our staff took great care of you during your stay. Safe travels! Sincerely, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc.

Columbus, Ohio
Reviewed 1 May 2016 via mobile

We stayed at this hotel for one night on our way to NC for vacation. The room was clean and nicely furnished. The bed was comfortable and the bathroom was clean. The staff was welcoming and helpful when we arrived late in the evening with a toddler and three bikes to bring in to our room. Breakfast was great and...

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Helpful?
Thank Etothethird
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Etothethird, Thank you for the five star rating of our hotel on TripAdvisor! We are happy to hear that you had an excellent stay due to our friendly staff, clean hotel, and comfortable hotels rooms. We hope your family has a great vacation in NC, and we hope to see you again in the future! Sincerely, Rebecca Ramey eCommerce...

Montreal, Canada
Reviewed 21 April 2016

This hotel was clean and welcoming. Its one serious drawback is a 24 hour running centralised (probably to ALL bathrooms) fan. The noisiest fan ever even with the bathroom door closed. And it ran 100% of the time we were in the room. When we complained, we were told it is supposed to shut down but no maintenance people were...

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Helpful?
Thank ndgsusan
DAmickDaly7, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear ndgsusan, Thank you for taking the time to review your recent stay with us. We deeply regret that you had a bathroom fan that would not shut off, and that the initial compaint was not properly recorded. Our General Manager will be retraining our staff on the correct procedures for logging complaints so that this will not happen going...

Ardmore, Tennessee
Reviewed 31 March 2016 via mobile

This was an excellent place to stay. Everything functioned correctly in the room. Bed was very comfortable. Staff was friendly. Breakfast was typical Holiday Inn Express which is one of the reasons I stay at them over others. Will definitely stay here again when I am in the Richmond area.

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Helpful?
Thank Don P
E C, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Don P, We are happy to have met your expectations for the Holiday Inn Express brand by providing you with a delicious breakfast and a comfortable room. Thank you for taking the time to write a review on TripAdvisor, and for choosing to stay with us again the next time you visit Richmond! Sincerely, Rebecca Ramey eCommerce Marketing Manager...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Whether you travel for business or pleasure, the Holiday Inn Express Richmond I-64 Short Pump Area hotel near Innsbrook is here to provide you with the quality, comfort and security that you need. Conveniently located off of I-64 in Richmond's West End, we are near fine restaurants, malls and leisure attractions. You'll have room to work, relax, and make the most of your stay. Amenities, such as wireless high-speed Internet, a fitness center, plush towels, and luxurious bedding mean every night is a great night. Every day starts right with our hot delicious Express Start breakfast. ... more   less 

Additional Information about Holiday Inn Express Richmond I-64 Short Pump Area

Address: 9933 Mayland Drive, Richmond, VA 23233
Region: United States > Virginia > Richmond
Price Range: $137 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Richmond I-64 Short Pump Area 2.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Travelocity and Priceline so you can book your Holiday Inn Express Richmond I-64 Short Pump Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#19 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Richmond I-64 Short Pump Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Richmond I-64 Short Pump Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the highest floor.”
 of 5 bubbles Travelingman16, 30 Dec 2016 | Read review
“For families looking for a bathtub for the kids, it is a handicap accessible tub. If you don't need that, the shower is a better choice!”
 of 5 bubbles 472hunterw, 17 Sep 2016 | Read review
“Holiday Inn is the perfect place to stay for a great night's sleep”
 of 5 bubbles HorseyCowMulePig, 1 Jun 2016 | Read review
“Room 134 is very spacious and quiet and conveniently located next to the side entrance”
 of 5 bubbles mattn118, 3 May 2016 | Read review
“Make sure the central fan is fixed or forget this hotel.”
 of 5 bubbles ndgsusan, 20 Apr 2016 | Read review
5 of 5