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Holiday Inn Express Richmond I-64 Short Pump Area

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Traveller (6)
Room & Suite (32)
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Overview
Hotel website
9933 Mayland Dr, Richmond, VA 23233-1462 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express Richmond I-64 Short Pump Area
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (187)
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182 results
Traveller rating
65
68
25
11
13
Traveller type
Time of year
LanguageEnglish
65
68
25
11
13
Show reviews that mention
All reviews cracker barrel front desk nice spread fridge and microwave hot and cold items pet fee nice clean rooms fresh fruit free continental breakfast would stay here again two double beds hotel room short pump hie pillows starbucks cereal
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1 - 5 of 182 reviews
Reviewed 1 week ago via mobile

They should at least clean the shower after the last guest! Common areas should also be vacuumed every once in awhile. And having someone at the front desk is also a plus. Ever thought about fixing up the furniture a little?More

Thank Sammycain
Response from Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 1 week ago

Thank you for taking the time to review your recent stay. We deeply apologize that your stay fell below expectations. We appreciate your honesty, as your comments allow us to address these issues with our team to ensure that all our standards for housekeeping and...More

Hotel's Favourite
Reviewed 3 weeks ago

Escaping the recent hurricane with my two pets, this hotel provided a wonderful and welcoming place to call "home". Conveniently located and so welcoming to ALL of us we were really able to relax from all the uncertainty we faced both going away from the...More

Thank ladypoint
Response from E C, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 3 weeks ago

Thank you for the five-star review! We are happy that we could provide you with a safe and comfortable place to stay while evacuating from the hurricane. We appreciate your kind words, and we hope to see you again under sunnier skies! Regards, Rebecca Ramey...More

Reviewed 2 weeks ago via mobile

Stayed at this location for two nights. I was in town for my sisters wedding and this hotel was on her list of options. Overall, the stay was decent. There’s a restaurant next door that serves pretty good food. Pros: Not crowded, quiet, semi clean,...More

Thank Miss A
Response from E C, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 2 weeks ago

Thank you for taking the time to review your recent stay. We are happy to hear that you enjoyed our quiet location and comfortable beds. We apologize that you were disturbed by our housekeeping team. In the future, feel free to hand the do-not-disturb card...More

Reviewed 3 weeks ago

We evacuated from Myrtle Beach to Richmond b/c of the Hurricane. We ended up at this hotel b/c it's an IHG hotel. We stayed an entire week, not knowing when we'd be able to get back home, so every day we would have to tell...More

Thank lINDA M
Response from E C, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 3 weeks ago

Thank you, Linda, for the five-star review and for choosing to be a loyal IHG guest! We love to hear that our staff went out of their way to ensure that you had a safe and comfortable place for your entire family to stay during...More

Reviewed 30 August 2018

Made a reservation on the fly and was greeted by Ethan who graciously moved my room to a lower floor. Great room and was glad to know that the property was there because I travel to the area often. Will return soon.More

Thank frankmE1584VQ
Response from E C, Manager at Holiday Inn Express Richmond I-64 Short Pump AreaResponded 30 August 2018

Thank you for the five star review of our hotel and staff! We love to hear that Ethan exceeded your expectations for service at check in, and that you had a wonderful last minute stay with us. We appreciate you sharing your experience online, and...More

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About
Description
Whether you travel for business or pleasure, the Holiday Inn Express Richmond I-64 Short Pump Area hotel near Innsbrook is here to provide you with the quality, comfort and security that you need. More Conveniently located off of I-64 in Richmond's West End, we are near fine restaurants, malls and leisure attractions. You'll have room to work, relax, and make the most of your stay. Amenities, such as wireless high-speed Internet, a fitness center, plush towels, and luxurious bedding mean every night is a great night. Every day starts right with our hot delicious Express Start breakfast. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
113
Price range
USD 117 - USD 158 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
,
Holiday Inn Richmond
,
Richmond Holiday Inn
Location
United States > Virginia > Richmond
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
113
Price range
USD 117 - USD 158 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
,
Holiday Inn Richmond
,
Richmond Holiday Inn
Location
United States > Virginia > Richmond
Photos
Traveller (6)
Room & Suite (32)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Location
Full view
36Car recommended
Grade: 36 out of 100
43Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Questions & Answers
Ask a question
melhall
28 February 2018|
AnswerShow all 2 answers
Response from E C | Property representative |
There are specified pet rooms on our first floor, but we do sometimes use the second floor for overflow and service animals. We place our guests with strict allergies on the fourth floor of our hotel. Feel free to call our... More
0
Votes
aworldfullofstars
8 November 2017|
AnswerShow all 2 answers
Response from E C | Property representative |
You need to be 21 to check in to our hotel
0
Votes
Janie S
11 January 2017|
Answer
Response from Rebecca R | Property representative |
Hi Janie, We do allow cats as long as they are properly caged. There is a $50 non refundable fee per stay. It is always a great idea to call the hotel before making your reservation to ensure that there is availability... More
0
Votes
Room Tips
"I'm sure any room would be fine."
N278ACjimf
20 Aug. 2018
Read review
"Away from the elevator,So Slow,and the ice machine and vending."
glynr34
10 Oct. 2017
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"Seems all the rooms we stayed in were great"
pyatachok
22 Jul. 2017
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"Higher floor for quiet room"
toniaw764
5 Jul. 2017
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