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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I stayed at this hotel for 11 days in August, 2014. The staff are exceptional. Most of the rooms are renovated with new kitchens, bamboo floors and new bathrooms. The carpet is clean and there is a small breakfast of muffins, cereal, coffee and hot...More
I'd stayed at this hotel for the same convention I was attending a few years ago and everything was fine. This time, it was just bad. Got off to a bad start when I got the wrong room type (I'd reserved two queens since I...More
2 Thank Michael M
Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 9 May 2014
Michael - I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not what you expected. As this hotel’s manager, I can assure you that I have shared your comments with our staff...More
Very nice staff, however when we entered a room we noticed a dirty wrapper on the desk that did not belong to us- not a great first impression. A closer look at the room revealed bugs (spotted 2 on the bed- of all places), an...More
3 Thank Rae1231
Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 14 March 2014
Rae – Thank you for your recent review of your stay. I am glad that you enjoyed our staff, parking and coffee during your visit. Still, I am sorry to hear that the condition and cleanliness of your room did not meet your expectations. I...More
This property is above average for the chain. Very bright and clean. Staff was extremely helpful. Rooms were quiet. Bed was high quality. Complimentary breakfast was a pleasant surprise. Location is handy for the western part of the Richmond area.More
Response from Manager_11525, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 28 February 2014
Bob - Thank you for posting a review of our hotel. I am glad that we were able to provide you with a clean, comfortable stay. It’s great to hear that you enjoyed our friendly staff, our location and our grab-and-go breakfast. We look forward...More
I was disappointed in the room I received. I selected this hotel because it was located in a safe part of Chesterfield county. The room had a musty smell to it. The first thing that I check is the bathroom to make sure it is...More
USD 85 - USD 115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Homestead Studio Suites Richmond / Midlothian Hotel Richmond ,