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Extended Stay America - North Chesterfield - Arboretum

107 reviews
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Traveller (11)
Room & Suite (6)
Dining (1)
Overview
  • Excellent27%
  • Very good14%
  • Average8%
  • Poor17%
  • Terrible34%
1 week ago
“One thing missing”
2 weeks ago
“Pluses and minuses”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (107)Write a Review
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1 - 5 of 106 reviews
Reviewed 1 week ago

The microwave was really dirty. It was obviously an over site probably more than once. But it served its purpose. Seemed to be a good place if you don't plan on staying to long. It was a very quite experienceMore

Review collected in partnership with Extended Stay
Thank robinpX5051DF
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 1 week ago

Robin, thanks for evaluating your experience at our hotel. We are glad to know you had a comfortable stay with us and that our offerings were to your satisfaction. However, we apologize for the cleanliness issue you observed in your room and your feedback has...More

Hotel's Favourite
Reviewed 15 November 2017

Kishor and Shaun made all the difference in my trip. Great people who went above and beyond to make my stay pleasant. They made sure my room was exactly what I needed for my business. When I come back to town this is the only...More

Review collected in partnership with Extended Stay
Thank L8034ADdanielm
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 16 November 2017

Daniel, thanks for being our guest at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guest's expectations so your compliments will be definitely shared with them, especially...More

Reviewed 2 weeks ago

The room was clean and comfortable. The location was perfect for our needs and the staff was very helpful. The pull-out couch is NOT suitable for sleeping but the staff provided a roll-out bed which was fine. Although there were some problematic guests who were...More

Thank lynnpace
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 1 week ago

Lynn, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we...More

Reviewed 2 weeks ago

Courteous and helpful staff. Easy access and plenty of free parking. A plus to have kitchenette, even though we had to check out dishtowel, detergent, dishes. We brought our own pot and pan, although you can also check them out and leave them in the...More

Review collected in partnership with Extended Stay
Thank C2381NUmikek
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 2 weeks ago

Mike, thank you for your candid review. We are happy to know you had an overall nice stay and that you liked the service offered by our staff. However, we are sorry for the noise issue and that you did not get a good night...More

Reviewed 20 November 2017

The room was furnished with broken items (tv, phone, door access, ceiling lights). The front desk clerk had to give us directions to our room because our room had no number, then he had to let us into our room later that night because the...More

Review collected in partnership with Extended Stay
Thank 647erneste
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 20 November 2017

Please accept my sincerest apologies for the maintenance and service issues you encountered while here. We have shared your concerns with the respective teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
USD 76 - USD 96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 76 - USD 96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (11)
Room & Suite (6)
Dining (1)
Hotel & Grounds (10)
Bathroom (1)
Questions & Answers
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Room Tips
"The bedroom is fine for noise. However,the living room didn't seem to have the same sound-proofing."
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"Highest floor have lesser noise."
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"first floor by parking lot was somewhat noisy"
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"Bring your own pillow."
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