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Hampton Inn & Suites Richmond/glenside
5406 Glenside Drive, Richmond, VA 23228
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Avg. AU$270 /night, 2/19 - 2/20
AU$418
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AU$307
per night
AU$196
per night
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About
#7 of 87 hotels in Richmond
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Daily Mandatory Charge includes: Tourism Improvement District (TID) Fee paid to Richmond Region Tourism Affordable luxury is yours...Welcome to Hampton Inn & Suites Richmond/Glenside Hampton Inn & Suites Richmond/Glenside features sumptuous guest accommodations and suites. Located immediately off of I-64 at Glenside Drive, our hotel features glamorous public space for seeing and being seen and complimentary wireless and hard-wired internet access. Our 1,350 square foot high-tech corporate meeting and training facility, 24/7 business center and complimentary gourmet coffee make our property a unique get away for corporate retreats, meetings and training's. Looking to unwind? Energize your mood with the new Hampton "Jump Start Fitness" Center featuring the latest in cardio technology in addition to free weights.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
5406 Glenside Drive, Richmond, VA 23228
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 38 out of 100
38
Richmond Intl Airport (Byrd Field)
20.9 km•
See all flights
Rental Cars
22 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We were traveling from the New York area to Raleigh North Carolina and wanted to stay overnight at a HamptonSuites We had several locations to choose from but this one stood out as we did not want to deal with city traffic and it was about 10 minutes off of 64 in Richmond, Virginia in Glenside. It had very good reviews and we were not disappointed!!, it was one of the nicest Hamptons Suites that we have stayed at. Easy to get to, nice parking lot,stores and restaurants nearby. (we drove about 10 minutes to a Cracker Barrel for dinner, which is one of our favorite swim travel, when traveling South). Most of all it was beautifully kept our room and the entire hotel was pristine, easy check in and check out, plenty of mirrors in the room so one person can be in the bathroom and the other person get ready and do their hair. Breakfast was delicious and lots of hot choices, a lot of healthy choices yogurt, fruit, fruit, salad, oatmeal cereal there is nothing I can criticize here ! We would highly recommend!!
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Review collected in partnership with Hampton
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hampton Inn & Suites Richmond/glenside
Responded 19 Oct 2023
We're happy to hear you had a great experience here at Hampton Inn & Suites Richmond/Glenside. Your great review has made our day, and we greatly appreciate those kind words. Our whole team works very hard to keep our customers happy, and that goal is only obtainable with great customers like yourself. Thank you again for choosing Hampton Inn & Suites Richmond/Glenside and we hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Very clean room with large bathroom. They serve the best breakfast that we have ever had a a Hampton Inn, and breakfast included is a deciding factor at our destinations.
Red velvet waffles are always a hit and the staff kept all items refilled.
Will definitely return.
Red velvet waffles are always a hit and the staff kept all items refilled.
Will definitely return.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hampton Inn & Suites Richmond/glenside
Responded 9 Aug 2023
Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our Complimentary Breakfast experience. We find it to be a favorite and cool thing amongst many of our guest. We are also pleased to hear that we are your favorite Hampton Inn & Suites in the area and would love to see you again very soon! Sincerely, Hampton Inn & Suites Richmond/Glenside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located just off I-64 at a main thoroughfare convenient to restaurants and other amenities. Hampton Inns are my favorite stay and this one did not disappoint.
Covid measures were appropriately taken with masking and social distancing and evidence of cleaning. Hand sanitizer and wet wipes were available at check-in and we were offered complimentary water bottles. The breakfast was not hot as advertised, apparently due to Covid. A masked and gloved attendant proffered a paper bag and loaded our choices of wrapped muffins, granola bars, yogurt, bananas and oranges. Juices, cold cereal and oatmeal were also available. A tip jar was present. We missed the normal excellent hot breakfast but understand the situation. A vending machine held Coke products for $1.75.
Our room was clean and comfortable as we expected. The bathroom held Neutrogena products. The fridge was off and did not have a freezer compartment, but after we turned it on one side of the fridge actually froze our water. Housekeeping is only on request and for our two-night stay we did not require that service.
One more point about the bathroom. The vanity is somewhat high for a shorter person, and the vanity has a bow in front of the sink that is decorative but impedes closeness to the sink.
This location was $50 cheaper per night than a Hampton Inn 20 miles closer to the River City Sports Complex that was our destination.
We will continue to patronize Hampton Inns because we know what to expect and our expectations are usually met.
Covid measures were appropriately taken with masking and social distancing and evidence of cleaning. Hand sanitizer and wet wipes were available at check-in and we were offered complimentary water bottles. The breakfast was not hot as advertised, apparently due to Covid. A masked and gloved attendant proffered a paper bag and loaded our choices of wrapped muffins, granola bars, yogurt, bananas and oranges. Juices, cold cereal and oatmeal were also available. A tip jar was present. We missed the normal excellent hot breakfast but understand the situation. A vending machine held Coke products for $1.75.
Our room was clean and comfortable as we expected. The bathroom held Neutrogena products. The fridge was off and did not have a freezer compartment, but after we turned it on one side of the fridge actually froze our water. Housekeeping is only on request and for our two-night stay we did not require that service.
One more point about the bathroom. The vanity is somewhat high for a shorter person, and the vanity has a bow in front of the sink that is decorative but impedes closeness to the sink.
This location was $50 cheaper per night than a Hampton Inn 20 miles closer to the River City Sports Complex that was our destination.
We will continue to patronize Hampton Inns because we know what to expect and our expectations are usually met.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This must be one of the few remaining non-updated, previous-generation Hampton Inn properties. When you enter the hotel, you find yourself at a Hampton Inn of the early 2000s. The rooms still have the furnishings and appliances before Hilton updated this series more a decade ago. However, this is not a problem since the hotel seems to be well maintained. On the other hand, my positive comments end here. The breakfast during my entire stay was peculiarly bizarre. No cereal, no milk, no yogurt, no fruits, no hard boiled eggs, none of those standard breakfast area staples at Hampton Inns. The only breakfast items were those ready made omelettes with ham and bacon and sliced bread. Not a good situation for a vegetarian. Perhaps they were experiencing supply chain issues as I saw a delivery truck on my last day bringing in fruit boxes. If that had been the case, a sign reading something along the lines of "We are sorry for the lack of breakfast items due to ..." would have been nice.. As for the rooms: Although I have never been incarcerated, I feel like prisoners get softer mattresses than the ones I have slept on at this hotel. No matter which position I tried to sleep in, it felt like I was sleeping on a concrete slab. In fact, softer mattresses were one of the main features that newer Hampton Inns had included with their room updates. The shelves of the Market store in the lobby were all empty as well. A lady at the front desk answered a question about the laundry facility with "I dunno, I am new here" in a way "I couldn't care less about your needs" attitude. My mobile check-in was not honored either. If you look at my previous reviews, you may understand why this could be a serious issue for some travelers. There are nice restaurants within a few minutes drive of this location. If you have to stay in this area, there is another hotel that provides pots and pans in a room with a full kitchen in the rooms. So, all in all, you won't have a terrible stay here.
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Parking may be an issue...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hampton Inn & Suites Richmond/glenside
Responded 9 Aug 2023
Thank you for your feedback and stay with us, we will address the following concerns to accommodate going forward. Sincerely, Hampton Inn & Suites Richmond/Glenside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay at the Hampton Inn last night with a nice clean hotel room and good breakfast. The only issue we had was with the EV chargers, located between the Hampton Inn and nearby Residence Inn by Marriott. They were blocked by people with gas cars. The staff at the Hampton Inn were absolutely awesome and immediately ran out to find a nearby spot (that was not an EV spot) and helped us stretch the cord past the gas SUVs blocking the spots. Absolutely awesome staff and great hotel, even if our fellow travelers were inconsiderate jerks.
(As an aside, we found one of the gas SUV owners outside loading her luggage and asked her not to do that in the future. She insisted she was an “elite member” and thus was owed the spot. Again, great hotel staff, terrible visitors.) It would be very helpful if the hotel had signs letting guests know they will be towed if not charging. Otherwise people like us may have their travel plans interrupted. We specifically chose this hotel based on the charging options, so it was really disappointing to see the hotel management not do more to make theses spaces available for people to use the charges. These chargers are not free, so the company is also losing money when these spaces are not available for EV cars that need to be charged.
(As an aside, we found one of the gas SUV owners outside loading her luggage and asked her not to do that in the future. She insisted she was an “elite member” and thus was owed the spot. Again, great hotel staff, terrible visitors.) It would be very helpful if the hotel had signs letting guests know they will be towed if not charging. Otherwise people like us may have their travel plans interrupted. We specifically chose this hotel based on the charging options, so it was really disappointing to see the hotel management not do more to make theses spaces available for people to use the charges. These chargers are not free, so the company is also losing money when these spaces are not available for EV cars that need to be charged.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hampton Inn & Suites Richmond/glenside
Responded 9 Aug 2023
Thank you for your kind words. We're grateful for your feedback. It's our staff pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit with us. The charging stations unfortunately are not a part of our direct property but our guest are allowed to use them if they stay with us. We will work with the shared property on a better way to make sure they stations are available for those that need them. We look forward to your next stay, thank you again. Sincerely, Hampton Inn & Suites Richmond/Glenside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I arrived, I was charged the amount that I had reserved and had received in the email confirmation, but overnight, a second charge came through (I get credit card alerts.) I asked the next morning and they didn't know what it was, got the manager who said it was a hold for "incidentals" and wouldn't actually go through. When I checked out, I saw that they had changed the rate for one of my nights and that was that second charge. It has been such a HASSLE to get it corrected even though I have the confirmation email AND the first charge was for the right amount. I called and emailed the manager and she simply ignored me. Hilton acted like they were doing me a favor by refunding my money, even though again, someone changed the rate AFTER I checked in. They're refunding it by check which somehow takes 30 days. Absurd! I was a loyal Hilton customer but they'll be my last choice now.
The breakfast at this hotel was also terrible, worst I've ever experienced at a Hampton Inn. They did not have many options to begin with, then ran out of food and shut it down over 30 minutes early on a Saturday. Bizarre.
It's too bad because the front desk staff was always friendly. I wouldn't have complained about the terrible breakfast if I didn't feel compelled to warn people about the overcharging issue. (Again, this was due to a change of room rate, not incidentals or buying anything.)
The breakfast at this hotel was also terrible, worst I've ever experienced at a Hampton Inn. They did not have many options to begin with, then ran out of food and shut it down over 30 minutes early on a Saturday. Bizarre.
It's too bad because the front desk staff was always friendly. I wouldn't have complained about the terrible breakfast if I didn't feel compelled to warn people about the overcharging issue. (Again, this was due to a change of room rate, not incidentals or buying anything.)
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Date of stay: February 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is a great stay. Helpful staff, accommodating reasonable request, and peaceful environment.
Located in area where personal items can be picked up within walking distance for some.
A/C right and cozy room (single room queen bed bathroom walk-in shower👍🏾).
Located in area where personal items can be picked up within walking distance for some.
A/C right and cozy room (single room queen bed bathroom walk-in shower👍🏾).
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Pool is available til 9pm outside no lifeguard necessary
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hampton Inn & Suites Richmond/glenside
Responded 9 Aug 2023
Thank you for your kind words. We're grateful for your feedback. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit with us. We look forward to the next one, thank you again. Sincerely, Hampton Inn & Suites Richmond/Glenside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Hampton Inn in room 101 hotel May 7-May 9 for my daughters graduation. My second night I was awoken by something on my neck, I swiped it and a big landed on my face. I jumped up and turned on the light to discover two bed bugs on my pillow. I was able to grab one with a tissue and killed it. There was blood all over the pillow case. See photos. I quickly took a shower and threw my things into my suitcase to get out of the room and go to the lobby. The woman at the lobby at 5:30am didn’t really care or believe me until I showed her the bites on my neck and the dead bug in the tissue. Then said that gross and I asked her for help. She said she didn’t know what to do and called the manager who didn’t answer. I then asked for trash bags and bug spray so I wouldn’t bring the bed bugs home. She brought me trash bags to put all my clothes and said they gave no bug spray. I would not stay here they cleaned my room and gave not done anything to deal with the problem!More
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I travel a ton for work and stay in hotels all over the place. First impressions when pulling up to the hotel already showed a massive lack of parking if they were fully booked. Storage containers are all over the parking lot which limits parking. Granted we also had a large trailer, but even standard passenger cars have limited spaces.
We arrived around 8pm and check in took a bit longer than usual as well.
Rooms seemed clean, the AC unit was working and the room was cool.
However the bathroom's shower controls were not intuitive and it took me more than a minute to figure out that the hot water setting was at the beginning of the turn for the water and not the far end like most every other shower. So be sure to mess with that before you get frustrated with lukewarm or cold showers.
On top of that the remodel had closed the pool. Bummer if you wanted to take a dip.
The bed felt average. Blankets kept me warm. Pillows are very soft, but I honestly like a firmer pillow, would be nice to have both options in the room.
My biggest complaint came from the breakfast performance. Especially when I travel and don't have my own transportation I rely on the breakfast to get me moving in the morning.
Egg omelette, breakfast potatoes, and bacon were all placed in a water bath to stay warm but the steam it created made the egg kinda slimy, the potatoes super soft and mushy, and I tried the bacon and threw it away after one bit. I was tempted to throw it all away because nobody should eat steamed bacon. The apple juice was also oddly watered down and I decided to just drink water instead.
I'll be skipping breakfast or only taking the packaged yogurt from now on most likely.
The remodel has a few things closed and looking like they are being worked on, and that's to be expected, but even a fresh coat of paint and new pictures on the wall don't fix the basics of a good bed, good food, and a comfortable place to refresh.
For the price it's exactly how I rated it. Average.
We arrived around 8pm and check in took a bit longer than usual as well.
Rooms seemed clean, the AC unit was working and the room was cool.
However the bathroom's shower controls were not intuitive and it took me more than a minute to figure out that the hot water setting was at the beginning of the turn for the water and not the far end like most every other shower. So be sure to mess with that before you get frustrated with lukewarm or cold showers.
On top of that the remodel had closed the pool. Bummer if you wanted to take a dip.
The bed felt average. Blankets kept me warm. Pillows are very soft, but I honestly like a firmer pillow, would be nice to have both options in the room.
My biggest complaint came from the breakfast performance. Especially when I travel and don't have my own transportation I rely on the breakfast to get me moving in the morning.
Egg omelette, breakfast potatoes, and bacon were all placed in a water bath to stay warm but the steam it created made the egg kinda slimy, the potatoes super soft and mushy, and I tried the bacon and threw it away after one bit. I was tempted to throw it all away because nobody should eat steamed bacon. The apple juice was also oddly watered down and I decided to just drink water instead.
I'll be skipping breakfast or only taking the packaged yogurt from now on most likely.
The remodel has a few things closed and looking like they are being worked on, and that's to be expected, but even a fresh coat of paint and new pictures on the wall don't fix the basics of a good bed, good food, and a comfortable place to refresh.
For the price it's exactly how I rated it. Average.
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Date of stay: September 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel seemed fine at first- until I went to take a shower. There was no hot water. That should be the end of the conversation except the way that management handled the situation was TERRIBLE. A manager was contacted several times and there was no communication until the morning. My stay was supposed to be two nights but I obviously checked out in the morning (STILL NO HOT WATER). Apparently a pipe needed to be fixed (it happens) When I finally spoke with a manager, she was very apologetic and told me she would credit my account 3 nights (the one that was ruined, the one that I didn't stay, and an extra for ruining my vacation). She said it would take 10-14 days to credit my account. Fast forward and after several attempts to contact her- she hasn't responded to my calls or emails. Hilton has no record of the incident or attempts to credit my account. NO credit. Charged me for the night I didn't stay! (Also randomly charged me an extra 93$ which they removed)I chose this hotel based on good reviews and I felt it was my duty to let people know.
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Date of stay: March 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Probably several more months at least but it did not impact our stay in anyway at Christmas.
Roughly 6 to 10 . Sometimes they leave stuff out a bit later. Be sure to check for exact hours.
You could use your map on internet and it would tell you
50 years old
Sorry but I am not sure...call them!?
…
PRICE RANGE
AU$196 - AU$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites richmond/glenside hotel richmond, hampton inn and suites richmond/glenside
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
116
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn & Suites Richmond/glenside
Which popular attractions are close to Hampton Inn & Suites Richmond/glenside?
Nearby attractions include Enigma Escape Rooms Richmond (0.8 km), Odd Balls Collectibles & Claire’s Antiques (1.2 km), and Carytown Tobacco (1.1 km).
What are some of the property amenities at Hampton Inn & Suites Richmond/glenside?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites Richmond/glenside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Richmond/glenside?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Richmond/glenside?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hampton Inn & Suites Richmond/glenside?
Conveniently located restaurants include MISSION BBQ, Plaza Azteca, and Olive Garden.
Are there opportunities to exercise at Hampton Inn & Suites Richmond/glenside?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Richmond/glenside?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Richmond/glenside?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Richmond/glenside offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn & Suites Richmond/glenside?
Many travellers enjoy visiting Meadow Farm Museum (7.2 km), Confederate War Memorial Chapel (7.0 km), and Virginia House (6.5 km).