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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (129)
Room & Suite (60)
Dining (19)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
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Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,167)
There are newer reviews for Hilton Richmond Hotel & Spa / Short Pump
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Traveller rating
797
252
68
29
16
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797
252
68
29
16
Show reviews that mention
All reviewsshula's restaurantthe executive loungegreat hotelshopping and restaurantsbusiness tripbreakfast buffetwonderful stayfitness centerenjoyed my staydefinitely stay here againshuttle serviceindoor pooldoreenconferenceconciergeaccommodationsstarbucks
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21 - 25 of 1,162 reviews
Reviewed 6 February 2018 via mobile

We came to Virginia with the family for a birthday pet. What a great hotel. First class hotel with super staff. Close to nice shopping and restaurants. The hotel includes a free shuttle to shopping. I’ll be back!More

Thank devoallen
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 8 February 2018

Thank you for taking the opportunity to share a review of your recent stay at our property on Tripadvisor. I am pleased to hear that you have enjoyed your stays with us. We are fortunate to have a beautiful hotel, but the real stars of...More

Reviewed 5 February 2018 via mobile

Our family enjoyed spending the evening in the Executive Lounge. Jaqlyn was great, friendly, and even handled a difficult guest with professionalism. Comfortable beds and pillows. Nice pool warm water.....More

Thank Rebecca R
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 8 February 2018

Thank you for taking the opportunity to share a review of your recent stay with us. We appreciate your loyalty and support as one of our frequent guests and the opportunity that you gave our hotel to earn your business. Our housekeeping team takes great...More

Reviewed 31 January 2018

This was our fourth stay at the Hilton Richmond Hotel and Spa in Short Pump. Each stay is better than the last. The hotel staff was exceedingly friendly with lots of smiles all around. The restaurant experience was very good and the restaurant staff was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Richard A
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 8 February 2018

Thank you for taking a few moments to share a review of your recent stay with us on Tripadvisor. My team and I are thrilled to hear that you enjoyed the time that you spent here with us. Not only are we fortunate to have...More

Reviewed 17 January 2018

The hotel is an overall good choice. The bar and restaurant are sub-par for service but the quality of food is very good. The rooms were clean and efficient and the staff at the front desk were very friendly.

Review collected in partnership with Hilton Hotels & Resorts
Thank joshuapQ8858OM
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 8 February 2018

Thank you for taking the opportunity to share a review of your recent stay on Tripadvisor. I am very pleased to hear that you enjoyed the time that you spent here with us and everything was to your liking.

Reviewed 15 January 2018

The heat barely functioned, the sink dispensed either cold or scalding hot water with nothing in between, and the pillows were the worst I've ever had in a hotel room. All in all I would say that this place needs to spend less money on...More

Review collected in partnership with Hilton Hotels & Resorts
Thank aguyfromaplace
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 16 January 2018

Thank you for taking a few moments to share a review of your recent stay with us. I am concerned to hear that our hotel was unable to impress someone with such high standards and expectations. We are very fortunate to have a beautiful facility,and...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 142 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 142 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (129)
Room & Suite (60)
Dining (19)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Questions & Answers
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Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"Become a Hilton Honors Member and you will be reconginzed and placed on the seventh floor and above."
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"Executive level"
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"Executive floor - nice view and perfect room"
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"Bring your own pillows!"
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