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Hilton Richmond Hotel & Spa / Short Pump

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Hilton Richmond Hotel & Spa \/ Short Pump
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1,020 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Richmond Hotel & Spa / Short Pump
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Showing 1,016: English reviews
Williamsburg, Virginia
Reviewed 3 weeks ago via mobile

As a HHonors member I have stayed at countless Hiltons around the world, and by far this location goes above and beyond to make your stay one to remember!!! A rating of "five" is just a fraction of what this Hilton, and the Front Desk staff deserve! I had a reservation "mix up", no thanks to the HHonors app. Maggie...

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Thank HungryViking2016
Chesapeake, Virginia
Reviewed 4 weeks ago

The hotel is very clean, the staff is extremely helpful, the food is first class. I also used the spa and was equally pleased. I will definitely book again and refer friends. Short Pump has many high end shops and great restaurants within walking distance, but you really don't have to leave the hotel for fine dining. Shulas is a...

Review collected in partnership with Hilton Hotels & Resorts
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Thank W9623ZXmichellep
FARMVILLE, United States
Reviewed 4 weeks ago

You could not find a nicer or cleaner place to stay with such an outstanding management and staff. My wife and I have had the pleasure of staying there the past 3 years and we have had a great experience each and every time. Michael & Andrea

Review collected in partnership with Hilton Hotels & Resorts
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Thank michaeloI2209JM
Washington, DC area
Reviewed 5 weeks ago

I can't say enough wonderful things about this hotel! I am a true hotel snob and have very high expectations when it comes to shelling out our hard earned cash for a room that's priced over $100 a night. During our family's 2 night stay here, it exceeded everything on my list. From the complimentary, decadent slice of chocolate cake...

Review collected in partnership with Hilton Hotels & Resorts
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Thank hotelsnob44
Chesapeake, United States
Reviewed 20 March 2017

First class and friendly staff. Great location to shopping and dinning. Easy access off interstate. Affordable pricing with a 5 star quality. I will be back when visiting Richmond. Great for a spa day get away. They have a spa in house and others located near by as well.

Review collected in partnership with Hilton Hotels & Resorts
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Thank V3751TItomp
Alexandria, Virginia
Reviewed 20 March 2017

A relatively new hotel, the ambience is excellent -- everything looks new. We had a great conference and the conference staff was very excellent. Food at receptions was above average. Bar tender very friendly and helpful. The steak sandwich is very excellent -- lots of local Virginia beer to be had. Overall -- nice hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank arthurpeabody
Chester Springs, Pennsylvania
Reviewed 17 March 2017 via mobile

As I was arriving I took note of how nice the property, landscaping and surrounding area is. Everything about this hotel seemed new, well kept and polished. The front desk staff was very friendly as was every employee I encountered throughout the facility. The room was clean, upscale and very comfortable. The hotel location provided many dining options within walking...

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Thank Jeffrey M
Grand Rapids, Michigan
Reviewed 16 March 2017 via mobile

We had a wonderful visit in Richmond area. There for a wedding. Pleasantly surprised by the super kind concierge at the Hilton. Doreen went way above and beyond making kids incredibly welcome. She always had good advice about local eats and even provided coupons for savings. She had little toys and treats for the kids. Well done!

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Thank Nate5673
Lorton, Virginia
Reviewed 16 March 2017

Excellent facility with welcoming and courteous staff. Stayed the weekend and attended a Saturday conference which was held at the hotel. Accommodationso for both the conference and room were great! Breakfast to include freshly made omelettes, an array fresh fruits, and a wide variety of pastries and cereals were fabulous!

Review collected in partnership with Hilton Hotels & Resorts
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Thank debrasL5225BU
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings DebrasL5225BU, Thank you for taking the opportunity to share a review of your recent stay with us. I am pleased to hear that we were able to exceed your expectations during your recent stay with us. We are very fortunate to have a first class team of hospitality professionals that make total guest satisfaction their number one priority. I...

Herndon, Virginia
Reviewed 12 March 2017

I've stayed a couple times for business in the area. Nice hotel, good location, very clean. On my most recent stay, Doreen happened to be around the door as I was trying to figure out the best way to walk with my elderly parents to a nearby restaurant. After giving directions, she fished in her pocket and came out with...

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Thank rmoraski
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings Rmoraski, Thank you for taking the opportunity to share a review of your recent stay with us. I am pleased to hear that we are your preferred hotel when you visit the Richmond area for business. We appreciate your loyalty and kind words about our location, hotel, and our team members. Doreen is an exceptional concierge and we consider...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more   less 

Additional Information about Hilton Richmond Hotel & Spa / Short Pump

Address: 12042 W Broad St, Richmond, VA 23233-7689
Region: United States > Virginia > Richmond
Price Range: $230 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Hotel & Spa / Short Pump 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Hilton Richmond Hotel & Spa / Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Richmond Hotel And Spa / Short Pump
Hotel Style:
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Green Hotel in Richmond
#3 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Hotel & Spa / Short Pump staff and other travellers.
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Questions? Get answers from Hilton Richmond Hotel & Spa / Short Pump staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room midway between the elevator lobby and the end of the hall.”
jiml3222, 8 Apr 2017 | Read review
“Try for 8th floor club level.”
tombob7, 3 Apr 2017 | Read review
“Higher floors have pleasant views”
18554travel, 18 Feb 2017 | Read review
“Ask for Executive Level”
kingfriday_xiii, 6 Feb 2017 | Read review
“I didn't find it noisy anywhere.”
PoppyC64, 3 Jan 2017 | Read review
5 of 5