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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (129)
Room & Suite (60)
Dining (19)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
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Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,168)
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Traveller rating
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253
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29
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797
253
68
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16
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All reviewsshula's restaurantthe executive loungegreat hotelshopping and restaurantsbusiness tripbreakfast buffetwonderful stayfitness centerenjoyed my staydefinitely stay here againshuttle serviceindoor pooldoreenconferenceconciergeaccommodationsstarbucks
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151 - 155 of 1,163 reviews
Reviewed 22 April 2017

Spa services were spotty. Facial caused skin irritation. The overall stay was good. Pool was clean on the day we were there. Room was clean but the internet service was very slow. Breakfast was ok from the self service.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Kurt W
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 19 June 2017

Greetings Kurt W, Thank you for taking the opportunity to share a review of your recent stay at The Richmond Hilton Hotel & Spa on Tripadvisor. I am pleased to hear that you enjoyed your overall stay at our hotel. I am sorry to hear...More

Reviewed 20 April 2017

Nice room, comfortable bed. On the Go breakfast dismal. Decor is odd, somewhat modern somewhat typical hotel. There was no real "Spa" feeling to the location. Overall overpriced for what you get. Would stay somewhere else for the money spent.More

Review collected in partnership with Hilton Hotels & Resorts
Thank G7136QNcg
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 22 April 2017

Greetings G7136QNcg, Thank you for taking a few moments to share a review of your recent stay with us. I am pleased to hear that your room was to your liking and our signature Hilton beds provided you with a good night's rest. Our hotel...More

Reviewed 20 April 2017

I love this place all employees where very nice will return. The food was great and the service was on point. Shuttle pick us up on time and the experience was very very very great I will recommen 'this hotelMore

Review collected in partnership with Hilton Hotels & Resorts
Thank Oaj321
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 23 April 2017

Greetings Oaj321, Thank you for taking the opportunity to share a review of your recent stay with us. I am very pleased to hear that our team members took excellent care of you during the time that you spent here with us. Your positive comments...More

Reviewed 18 April 2017

Comfy and clean! Definitely would stay again. Slightly overpriced. For that price you would think everyone would get a complimentary breakfast, not just those that paid an additional 25 dollars. Overall very nice though.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Rebekah K
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 23 April 2017

Greetings Rebekah K., Thank you for sharing a review of your recent stay with us. It is great to hear that you found your room to be very comfortable and the overall cleanliness of the room met your expectations. I am very sorry to hear...More

Reviewed 18 April 2017

Hotel and service was great. Food in Shculer's for the price was Dry Steak and Hard Tough Shrimp. Eat somewhere else for better service and quality of food for the price! Hotel rooms are very roomy and clean. Internet service is a little slow especially...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Gary H
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 144 - USD 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Richmond
#1 Business Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 144 - USD 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Richmond
#1 Business Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (129)
Room & Suite (60)
Dining (19)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Questions & Answers
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Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"Become a Hilton Honors Member and you will be reconginzed and placed on the seventh floor and above."
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"Executive level"
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"Executive floor - nice view and perfect room"
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"Bring your own pillows!"
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