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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (129)
Room & Suite (60)
Dining (19)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
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Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,169)
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Traveller rating
798
253
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29
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798
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16
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All reviewsshula's restaurantthe executive loungegreat hotelshopping and restaurantsbusiness tripbreakfast buffetwonderful stayfitness centerenjoyed my staydefinitely stay here againshuttle serviceindoor pooldoreenconferenceconciergeaccommodationsstarbucks
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11 - 15 of 1,164 reviews
Reviewed 4 weeks ago

This is conveniently located next to Short Pump Mall. The hotel has a shuttle and there are plenty of restaurants in the area. All of the staff were very helpful and friendly. Maggie at check-in remembered and called me by name for my entire 3...More

Thank Work2Play_11
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 4 weeks ago

Our complimentary hotel shuttle allows our guests to explore the Short Pump area while leaving the hassle of driving and parking to us. We provide our guests with door to door service to Short Pump Town Center as well as over 80 different dining establishments...More

Reviewed 20 March 2018 via mobile

I stayed at the hotel for a conference and was impressed by the friendliness of the staff. Everyone I saw greeted me politely. We had several buffet meals over the course of two days and the food was quite good. I typically find most buffets...More

Thank idonotliketoshop
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 4 weeks ago

Thank you for taking the opportunity to share a review of your recent stay with us. I am very pleased to hear that our team members took excellent care of you during the time that you spent here with us. Your positive comments about the...More

Reviewed 17 March 2018 via mobile

Was really impressed with my large modern room and also with the shuttle bus to get me to work and back. The food was excellent in Shula’s restaurant although I found breakfast only average (and had to ask for milk for my tea at least...More

Thank David L
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 4 weeks ago

Thank you for taking a few moments to share a review of your recent stay with us. I am pleased to hear that our team of hospitality professionals was able to impress someone with such high standards and expectations. We are very fortunate to have...More

Reviewed 13 March 2018

The Hilton Member benefits at this hotel are brilliant. Best food ever. Perfect stay. Love the keyed elevator to each floor. Super quiet halls and cozy bed made for great sleep every night. Staff members were eager to be of assistance.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Hilda B
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 4 weeks ago

Thank you for taking the opportunity to share a review of your recent stay with us.We have been replacing our mattresses for our guests comfort, glad you liked them! I am pleased to hear that you enjoyed your recent stay with us. Our team works...More

Reviewed 5 March 2018

I've stayed several times at this property and have always been very satisfied. It is conveniently located in Short Pump near shopping and restaurants. The staff are excellent and the facility is very nice. My room was modern, clean, and comfortable. There is a small...More

Thank hbhakh
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 8 March 2018

Thank you for your review. It was great to hear of your stay and feedback on our facility. You certainly are close to most anything here at our Short Pump location;shopping, restaurants,movie theaters, and more I am sorry you did not enjoy our refreshed fitness...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 144 - USD 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 144 - USD 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (129)
Room & Suite (60)
Dining (19)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Questions & Answers
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Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"Become a Hilton Honors Member and you will be reconginzed and placed on the seventh floor and above."
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"Executive level"
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"Executive floor - nice view and perfect room"
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"Bring your own pillows!"
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