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Country Inn & Suites By Carlson, Richmond West at I-64

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#23 of 81 Hotels in Richmond
Certificate of Excellence
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Country Inn & Suites By Carlson, Richmond West at I-64
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555 Reviews from our TripAdvisor Community

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Showing 552: English reviews
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Fairfax County, Virginia
Reviewed yesterday NEW

Bed sheets had tears in them, shower curtain tied to the rail. Ac unit far too loud. Outdoor ac compressors right near window. Felt safe, but a dump nonetheless. I felt like it was expensive, I wouldn't stay again.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Dumpydump123
philly
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

we stayed here with 2 kids. loved the size of the pool and hot tub and gym. we had a 1 bedroom room and it was very roomy (having 2 TV's was awesome). the kids (and me) loved the free cookies. the breakfast was tasty and had a lot to offer (especially for it being a Monday morning). it was...

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Helpful?
Thank jceschan
About Hotel's Favourite Review
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for your review. I'm pleased to hear that you enjoyed your stay and the yummy cookies. If you are traveling to the area again, please remember us.

Waldorf, Maryland
Reviewed 6 days ago NEWvia mobile

I booked this hotel last minute over the Easter break. Our room was nice and spacious. My kids enjoyed the pool and continental breakfast. It is definitely in my opinion a family hotel and I enjoyed it for that reason. They also allow pets but I saw that at the last minute and left my furry friend with family. Would...

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Helpful?
Thank Sillyrai
Romney, West Virginia, United States
Reviewed 1 week ago

We stayed here on a Friday and Saturday night. After the first night, I would have gave the place a 5. But after the second night, not so much. First the room was great. It was big and roomy. The bed and pillows were comfortable and we got sleep. The bathroom was big and the counter area was big enough...

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Helpful?
Thank Mary B
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

We appreciate your feedback regarding your stay. We regret to hear your dining experience on your second day, did not meet your expectations. We will share your comments and concerns with our breakfast and housekeeping departments so the situation may be addressed to ensure that outstanding service and presentation is delivered. We hope that you would visit us again.

Dallas, Texas
Reviewed 1 week ago via mobile

We stayed here for 4 night during our vacation to Richmond. The rooms were clean, the beds were comfortable, the staff was friendly, and the breakfast was plentiful. What more can you ask for? There are a lot of restaurants nearby, so the location is good. It was easy access to Richmond as well as a good starting point for...

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Helpful?
Thank N P
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next visit.

england
Reviewed 1 week ago

We stayed here in double queen room that overlooked the road on the third floor. The room was a good size and the beds were very comfortable, the room was cleaned every day with clean towels. Staff were pleasant and helpful and the breakfast was good although it was a small area and could get busy at times. Our room...

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Helpful?
Thank mpjj49
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit to our hotel. We look forward to your next stay.

Melbourne, Australia
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank M2834AImichaels
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Virginia Beach, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank beverlyb432
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Lexington, Kentucky, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Ben H
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

London, United Kingdom
Reviewed 3 weeks ago via mobile

OK for the price but distinct lack of welcome on arrival on the Friday afternoon. Kept waiting with a young family whilst the receptionist took calls and went through some papers - didn't even acknowledge us standing 3ft away. Servuce that followed was rather surly. Room was fine. Big and two queen beds were comfortable. Windows didn't open so felt...

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Helpful?
Thank Scruncher2012
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for taking the time to review your stay with us. I apologize for the poor reception upon you arrival. If there is anything we can do for you prior to future visits please don't hesitate to contact us.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 West Broad Street, Richmond, VA 23294
Region: United States > Virginia > Richmond
Price Range: $118 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Richmond West at I-64 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Richmond West At i-64
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond
Hotel Style:
#7 Best Value Hotel in Richmond
#12 Romantic Hotel in Richmond
#14 Business Hotel in Richmond
#14 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and other travellers.
2 questions
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Canton, Ohio
7 months ago
Roanoke, Virginia

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Questions? Get answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to breakfast early”
J3133HQmaryb, 16 Apr 2017 | Read review
“Rooms facing the road will experience the odd noisy vehicle but are mostly quiet.”
mpjj49, 11 Apr 2017 | Read review
“Ask for a room away from the ice vending machine!”
colleenw911, 6 Nov 2016 | Read review
“They offer a bereavement rate.”
GrampyW, 12 Oct 2016 | Read review
“1st floor great for access to pool and breakfast”
Shendon, 17 Aug 2016 | Read review
5 of 5