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    HYATT House Richmond-West

    11800 W Broad St Ste 1098, Richmond, VA 23233-7927
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    08/10/2017 09/10/2017
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    USD 154*
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    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Hilton Garden Inn Richmond Innsbrook
    660 reviews
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    Hilton Richmond Hotel & Spa / Short Pump
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    Linden Row Inn
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    Hampton Inn Richmond-West
    729 reviews
    #1 of 23 hotels in Glen Allen
     
    Overview
    • Excellent69%
    • Very good24%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “fire pit” (70 reviews)
    “short pump” (81 reviews)
    “corner suite” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Hilton Garden Inn Richmond Innsbrook
    660 reviews
    #4 of 23 hotels in Glen Allen
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,097 reviews
    #2 of 82 hotels in Richmond
     
    Linden Row Inn
    1,063 reviews
    #6 of 82 hotels in Richmond
     
    Hampton Inn Richmond-West
    729 reviews
    #1 of 23 hotels in Glen Allen
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (844)
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    141 - 145 of 836 reviews

    Reviewed 10 March 2017

    Beautiful hotel in the middle of an outdoor mall. Fabulous restaurants within walking distance. Room was clean and comfortable. Staff was pleasant ands helpful. Watch the showere as the spray can leak through the door.More

    Review collected in partnership with Hyatt Hotels
    Thank kimberlya750
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 19 March 2017

    Dear kimberlya750, I am delighted to know that you enjoyed your stay at the Hyatt house Richmond-West. I appreciate you taking the time to leave us a review and I hope that we will have an opportunity to serve you again soon. Warm Regards, Kathy...More

    Reviewed 9 March 2017 via mobile

    Was a great experience staying here. Rooms / suites are great. Fully equipped, pretty large too. Their complimentary breakfast spread was excellent. The staff was very helpful and courteous. I would have given it 5 stars but for a leaking shower stall. Everytime I took...More

    Thank Chooza N
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 19 March 2017

    Dear Chooza N, Thank you for taking the time to review the Hyatt house Richmond-West! I am thrilled to hear that you were able to take advantage of our incredible location and our impressive morning spread. We pride ourselves on having a great staff and...More

    Reviewed 8 March 2017

    The property itself was great. Amenities were fantastic and you can't ask for a better location. But the capabilities of all involved in my customer service experience were terrible. When you pay higher rates for nicer properties you expect decent, competent customer service. Not the...More

    Thank jtkuikslvr
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 13 March 2017

    Dear jtkuikslvr, I was very disappointed when I received your email and I am happy I was able to personally discuss this matter with you. The issues you encountered is not a norm for our hotel. Your unique reservation is something we handle all the...More

    Reviewed 8 March 2017

    More

    Review collected in partnership with Hyatt Hotels
    Thank Cliff E
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 13 March 2017

    More

    Reviewed 8 March 2017

    Tremendous value, recently renovated, excellent property. Several times throughout our stay we were blown away by the kind and generous service from Brent. A couple evenings at the bar and one morning at breakfast, Brent was there to provide whatever we wanted. He remembered all...More

    Thank j_flo77
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 13 March 2017

    Dear j_flo77, The Hyatt house Richmond-West is considered a hidden gem in the Short Pump area. You will want to return soon after your first visit. At our hotel you will be welcomed by our valued team members like Brent. We like for our guests...More

    Hilton Garden Inn Richmond Innsbrook
    660 reviews
    #4 of 23 hotels in Glen Allen
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,097 reviews
    #2 of 82 hotels in Richmond
     
    Linden Row Inn
    1,063 reviews
    #6 of 82 hotels in Richmond
     
    Hampton Inn Richmond-West
    729 reviews
    #1 of 23 hotels in Glen Allen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • USD 136 - USD 276 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Richmond
    • #5 Family Hotel in Richmond
    • #7 Business Hotel in Richmond
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Hyatt Hotels Corporation, Booking.com, Priceline, Expedia, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your HYATT House Richmond-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    Add Photo Photos
    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Pool & Beach (6)
    Hotel & Grounds (58)
    Bathroom (13)
    Business Centre & Event Rooms (1)
    Nearby
    Hilton Garden Inn Richmond Innsbrook
    660 reviews
    3.10 km away
     
    Linden Row Inn
    1,063 reviews
    20.00 km away
     
    Hampton Inn Richmond-West
    729 reviews
    3.42 km away
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,097 reviews
    .93 km away
     
    Nearby Restaurants
    Mezeh Mediterranean Grill
    28 reviews
    .44 km away
    Maya Mexican Grill and Tequila Lounge
    176 reviews
    .47 km away
    Maggiano's - Richmond
    407 reviews
    .11 km away
    Cooper's Hawk Winery & Restaurant
    301 reviews
    .43 km away
    Nearby Attractions
    Short Pump Mall
    113 reviews
    .17 km away
    Richmond Funny Bone
    34 reviews
    .11 km away
    Elizabeth Arden Red Door Spa
    14 reviews
    .11 km away
    Tweed
    5 reviews
    .64 km away
    Ask a question
    Questions & Answers
    Cas2277
    16 September 2017|
    AnswerShow all 3 answers
    Response from Tanishia | Reviewed this property |
    It's like a studio apartment. King size bed, full bathroom, full size pull out sofa bed and a kitchenette. Really nice!!
    1
    Vote
    Margaret K
    25 August 2017|
    AnswerShow all 3 answers
    Response from HhRichmondGM | Property representative |
    Hi Margaret, thank you for your question. Our pool is a seasonal, outdoor pool, so it will be closed by November. We usually keep it open until the end of September, depending on how long the warm weather holds out. Thanks... More
    0
    Votes
    Room Tips
    "Backside of hotel for quieter rooms not facing mall parking lot."
    Read review
    "Cincierge or Executive floor"
    Read review
    "We stayed on the second floor near the pool and gym. great location"
    Read review
    "End of hall on any floor."
    Read review
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