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HYATT House Richmond-West

11800 W Broad St Ste 1098, Richmond, VA 23233-7927
Certificate of Excellence
The Hyatt house Richmond-West blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service, and free-flowing amenities. Its 134 guestrooms + suites feature flat panel TVs and MP3 docking stations while free details include breakfast with made-to-order omelets, Seattle's Best brewed coffee and WI-FI. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with infinity pool, alluring fire pit and lounge seating. Conveniently located at Short Pump Town Mall with easy access to Interstate 64.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
Full view
64Somewhat walkable
Grade: 64 out of 100
110Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Reviews & more
100Room tips
Traveller rating
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  • English
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We have stayed at the Hyatt House at Short Pump twice in the last month. Both times were nothing short of amazing.

The first weekend we visited we had booked a corner tub suite as a couples getaway after a weekend of soccer with our daughter. For the soccer portion of the week
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From experience most Hyatt's are a safe bet, but the Hyatt House not so much. This was my first time staying in a Hyatt House and it reminded me of an Extended Stay (not good). Check-in process was fine but just based on the location I expected nicer decor. The elevator and carpe
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I was in Richmond for a trip and another well-known chain was booked for that night. Luckily found availability here. GREAT location!! Clean room, safe area. Breakfast was fine and free! Looking forward to another stay.
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Review collected in partnership with Hyatt Hotels
Stayed here for one night with my wife. We took they day off work to do some xmas shopping then went out for a great meal . Loads of restaurants within walking distance. Room was great had a king with pull out sofa . Loads of room and bed was super comfy . Very very clean!! B f
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My Hyatt House experience exceeded all of my expectations. The staff was very accommodating and there was so much to do in the area since it's connected to an outdoor mall. Would have moved in if I could have!
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Review collected in partnership with Hyatt Hotels
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Comfy King Bed
Huge Soaking Tub
What a relief! Never been so happy to see a hotel room :)
Photo provided by managementHYATT House Richmond-West
Corner King Suite
Bed sheets not changed . Hair everywhere :(
Which suites have soakertubs in them?
I am sorry, I don't know--I am sure the hotel can tell you?
1 vote
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Which suites have soaker ribs in them?
No clue Check with the hotel direct for the most accurate info
0 votes
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what is a king studio w/ a sofa bed? Is it a standard bed or a sofa that turns into a bed?
It's like a studio apartment. King size bed, full bathroom, full size pull out sofa bed and a kitchenette. Really nice!!
1 vote
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Will the pool be open in Novenber?
Hi Margaret, thank you for your question. Our pool is a seasonal, outdoor pool, so it will be closed by November. We usually keep it open until the end of September, depending on how long the warm weather holds out. Thanks for checking!
0 votes
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My sons have severe nut allergy to peanut, tree nuts, coconut, sesame, sunflower. What is your policy, and can you accommodate requests for food with no cross-contamination? We are looking for a reservation in early Sep. Thanks.
"i have never had a bad room"
"On the 3RD floor , I enjoyed the view of some of the restaurants ."
"Spend the few extra bucks and get a corner tub suite, you won't regret it!"
"ask for a corner room! Much bigger! Higher floor as well!"
"Higher Floor, Away from Elevators."
USD 148 - USD 253 (Based on Average Rates for a Standard Room)
United StatesVirginiaRichmond
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