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HYATT House Richmond-West

Traveller (169)
Room & Suite (94)
Dining (20)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hyatt house Richmond-West blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service, and free-flowing amenities. Its 134 guestrooms + suites feature flat panel TVs and MP3 docking stations while free details include breakfast with made-to-order omelets, Seattle's Best brewed coffee and WI-FI. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with infinity pool, alluring fire pit and lounge seating. Conveniently located at Short Pump Town Mall with easy access to Interstate 64.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
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HOTEL CLASS
Reviews & more
975Reviews
192Photos
18Q+A
100Room tips
Traveller rating
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Popular mentions
Clean rooms anh premises. Continental breakfast was good but I thought it lacked variete; other than that everything was pretty good. Staff was ver friendly and cordial. Location next to mall very convenient
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Review collected in partnership with Hyatt Hotels
Wife and I always stay here when we come to Richmond. Great location. Convenient to restaurants and the mall. The hotel never disappoints, great rooms always clean and the service is excellent. Nice breakfast with several options to choose from.
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Review collected in partnership with Hyatt Hotels
Response from HhRichmondW, Front Office Manager at HYATT House Richmond-West
Responded 6 days ago
Dear Michael S, Thank you for continuing to choose the Hyatt House Richmond West! Your loyalty is greatly appreciated and your glowing review was a pleasure to share with our staff! We can't wait for your next visit!
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The Hyatt House Richmond West is always an excellent hotel to stay at in the Short Pump area. The rooms are a great size and the staff is super friendly. I've interacted with James several times and he always provides great customer service. I'd definitely recommend staying here!
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Review collected in partnership with Hyatt Hotels
Response from HhRichmondW, Front Office Manager at HYATT House Richmond-West
Responded 6 days ago
Dear ralphreeves, Thank you for choosing the Hyatt House Richmond West! We're glad you enjoyed your stay with us! Thank you for your kind words about James, we absolutely agree, he find him to be a true asset to our team! We hope to serve you again the next time you visit Richmond!
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Our stay at the Hyatt house was excellent..... our room was very clean and nice. Bed was comfortable and the shower was huge. Enjoyed a soak in the tub in the room... very relaxing. I would recommend this hotel to everyone!
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Review collected in partnership with Hyatt Hotels
Response from HhRichmondW, Front Office Manager at HYATT House Richmond-West
Responded 1 week ago
Dear Relax40438877335, Thank you for choosing the Hyatt House Richmond West! Your kind words about our property are truly appreciated and will be shared with our entire staff! We hope to see you the next time you're looking for a relaxing getaway in Richmond!
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Check in was smooth and the bartender is very nice excellent conversation. She’s experienced in making the right mood that you want. The area is convenient and lots of shopping and restaurants. My family enjoyed our stay! I highly recommend this property.
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Review collected in partnership with Hyatt Hotels
Response from HhRichmondW, Front Office Manager at HYATT House Richmond-West
Responded 1 week ago
Dear FarAway320559, Thank you for choosing to stay with us at the Hyatt House Richmond West! We thank you for your praises and your wonderful recommendation! We hope to serve you again the next time you find yourself in Short pump!
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holes in my sheets
Comfy King Bed
Huge Soaking Tub
What a relief! Never been so happy to see a hotel room :)
Photo provided by managementHYATT House Richmond-West
Corner King Suite
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12345619
Which suites have soakertubs in them?
I am sorry, I don't know--I am sure the hotel can tell you?
1 vote
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Which suites have soaker ribs in them?
No clue Check with the hotel direct for the most accurate info
0 votes
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It's like a studio apartment. King size bed, full bathroom, full size pull out sofa bed and a kitchenette. Really nice!!
1 vote
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Will the pool be open in Novenber?
Hi Margaret, thank you for your question. Our pool is a seasonal, outdoor pool, so it will be closed by November. We usually keep it open until the end of September, depending on how long the warm weather holds out. Thanks for checking!
0 votes
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1234
"i have never had a bad room"
"On the 3RD floor , I enjoyed the view of some of the restaurants ."
"Spend the few extra bucks and get a corner tub suite, you won't regret it!"
"ask for a corner room! Much bigger! Higher floor as well!"
"Higher Floor, Away from Elevators."
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12345620
PRICE RANGE
USD 148 - USD 245 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
134
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