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HYATT House Richmond-West

Traveller (169)
Room & Suite (94)
Dining (20)
Certificate of Excellence


Certificate of Excellence
The Hyatt house Richmond-West blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service, and free-flowing amenities. Its 134 guestrooms + suites feature flat panel TVs and MP3 docking stations while free details include breakfast with made-to-order omelets, Seattle's Best brewed coffee and WI-FI. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with infinity pool, alluring fire pit and lounge seating. Conveniently located at Short Pump Town Mall with easy access to Interstate 64.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know


Full view
64Somewhat walkable
Grade: 64 out of 100
79Restaurantswithin 1 km
9Attractionswithin 1 km
100Room tips
Traveller rating
  • 643
  • 240
  • 60
  • 18
  • 20
Time of year
Traveller type
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  • English
Popular mentions
From check-in (very friendly and efficient front desk team) to the room and wedding on Saturday night, the hotel was great. The daily breakfast was nice, and the room was my favorite. The kitchenette was super convenient! Finally, there's nothing better than the Mall and
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Nice option for a stay in Richmond area. Excellent location within Short Pump Shopping Center with great restaurant selections within walking distance. Friendly staff and good breakfast with option of freshly made omelets.
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Love the Hyatt in Richmond, VA, clean, the free breakfast is excellent and staff is very friendly. I try to stay here every time I travel to Richmond, VA. I love that it has a mall on the same parking lot...lots of places to eat, walk and shop!
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Review collected in partnership with Hyatt Hotels
The staff is very friendly. The rooms are clean and nice. The included breakfast is very good. We have stayed here several times and had no problems. This time, however, the HVAC system in our room was so loud, it woke us several times during the night. Check the loudness before
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Review collected in partnership with Hyatt Hotels
Very nice hotel, nice staff and breakfast. We had a long day traveling and the front desk clerk gave us a coupon, where we were having dinner for a free dessert. Very thoughtful! Clean hotel, great location, will definitely stay again!
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Response from HhRichmondW, Front Office Manager at HYATT House Richmond-West
Responded 2 weeks ago
Dear Kayzie03, Thank yo for choosing to stay with us at the Hyatt House Richmond West! Thrilled you were able to unwind and enjoy a free dessert! We are certainly glad you enjoyed your stay with us and hope to see you again the next time you visit Richmond!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Comfy King Bed
Huge Soaking Tub
What a relief! Never been so happy to see a hotel room :)
Photo provided by managementHYATT House Richmond-West
Corner King Suite
holes in my sheets
I am sorry, I don't know--I am sure the hotel can tell you?
1 vote
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No clue Check with the hotel direct for the most accurate info
0 votes
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It's like a studio apartment. King size bed, full bathroom, full size pull out sofa bed and a kitchenette. Really nice!!
1 vote
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Hi Margaret, thank you for your question. Our pool is a seasonal, outdoor pool, so it will be closed by November. We usually keep it open until the end of September, depending on how long the warm weather holds out. Thanks for checking!
0 votes
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"i have never had a bad room"
"On the 3RD floor , I enjoyed the view of some of the restaurants ."
"Spend the few extra bucks and get a corner tub suite, you won't regret it!"
"ask for a corner room! Much bigger! Higher floor as well!"
"Higher Floor, Away from Elevators."
USD 137 - USD 245 (Based on Average Rates for a Standard Room)
United StatesVirginiaRichmond
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