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Candlewood Suites Richmond Airport

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Traveller (43)
Room & Suite (47)
Business Centre & Event Rooms (1)
Overview
  • Excellent65%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“full kitchen”(21 reviews)
“front desk”(43 reviews)
“honor system”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Offers from Candlewood Suites Richmond Airport
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
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All reviewsfull kitchenfront deskhonor systemstove toproom was cleanhome away from homeextended staypleasure of stayingdefinitely stay here againstayed nightsgreat place to staykitchenettedishwasherdirectvnecessitiesappliancesgym
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81 - 85 of 270 reviews
Reviewed 9 August 2015

Though this was very convenient to Richmond airport, the King suite was very spacious and there was lots of shopping within one mile, the room didn't seem entirely clean and there were funny smells. We had 2 rooms for our family, and both rooms had...More

Thank Heidi H
Response from Irvin W, General Manager at Candlewood Suites Richmond AirportResponded 13 August 2015

Dear Heidi H, Thanks for taking the time to post a review about your most recent stay at our hotel. I was happy to see that you were satisfied with our service and the location of our hotel. As you stated, we are very close...More

Reviewed 6 August 2015

The staff here is really nice and easy to engage in conversation with. The rooms are consistently clean and the shuttle is free to ride. They will take you about a 2 Mile radius but everything you will need is pretty much in that space....More

Thank Anon A
Response from Irvin W, General Manager at Candlewood Suites Richmond AirportResponded 13 August 2015

Dear Anon A, Thank you for the positive comments you posted about our hotel staff. We take great pride in our customer service here at the Candlewood Richmond Airport and it is always good to see that being noticed. I have also noticed that you...More

Reviewed 19 July 2015

I have stayed at this hotel several times. It is usually my go to hotel when I must overnight in Richmond. This last time I booked my room with points and at check in gave them my credit card as usual. When I checked my...More

Thank MANTHYGAL
Response from IHGCare, Guest Relations Manager at Candlewood Suites Richmond AirportResponded 3 August 2015

Dear MANTHYGAL, Thank you so much for your patronage as an IHG Rewards Club member and for posting a feedback for our hotel. We would like to apologize for the inconvenience you had with regards to the charges on your credit card. We would like...More

Reviewed 13 July 2015

My husband and I stayed one night at this hotel during a long road trip. I picked the hotel mostly for the location and easy access of the highway, but was pleasantly surprised The room itself was very nice. Small but nice kitchen with full...More

1  Thank CMRieck
Response from Nicki M, Director of Sales at Candlewood Suites Richmond AirportResponded 4 November 2015

Thank you for your review. We are glad that your overall experience was positive. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back...More

Reviewed 1 July 2015

I stayed here with a buddy I haven't seen in a few years, and we were very comfortable. Each bed was spacious and well-kept, and the mini-kitchen was great for the few amenities we wanted. You really can't walk anywhere from here, so don't come...More

Thank JSSAmber
Response from Nicki M, Director of Sales at Candlewood Suites Richmond AirportResponded 4 November 2015

Thank you for your review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future and please ask our front desk...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 89 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 89 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (47)
Business Centre & Event Rooms (1)
Questions & Answers
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unclesaway
30 January 2017|
AnswerShow all 2 answers
Response from Bill H | Reviewed this property |
yes they do. I have stayed here many times and this is the best Candlewood in Richmond no contest
1
Vote
unclesaway
30 January 2017|
AnswerShow all 2 answers
Response from Bill H | Reviewed this property |
Not really, this is very close to the airport and depending where you want to go it may be difficult. You can get a cab rent a car. But while there is some local public transportation it is limited
1
Vote
Dan B
8 July 2016|
AnswerShow all 4 answers
Response from J C | Reviewed this property |
Not sure, don't have pets. I recommend calling the hotel directly.
0
Votes
Room Tips
"Property is off to itself and in a quiet location."
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"I could´n hear the plains even thought we where near the airport."
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"Every room I have stayed in was very clean and comfy! The only drawback ( for me ) is no pool"
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"We preferred rooms facing the entrance & small park on the hotel property."
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