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Hilton Richmond Downtown

Booking.comUSD 163*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Richmond Downtown
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1,396 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
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Culpeper, United States
Reviewed yesterday NEW

Conveniently across the street from the Richmond Convention Center. Easy access from 95, efficient happy staff, clean feel everywhere, comfortable room with plenty of space, quick valet off street parking.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jim C
Hatboro, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

The location was perfect for our visit to the Virginia state capital. We were on our way home from a short tour of some southern states. Virginia was our last stop before heading home and the Downtown Hilton was the perfect stop to end our trip. It is located within walking distance of most of the sights we wished to...

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Helpful?
Thank SVH823
About Hotel's Favourite Review
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear SVH823: Thanks for recognizing several on the team after your visit. I will be thanking them accordingly. It was great to hear you enjoyed many historic destinations during your stay with us, and utilized our shuttle as well. We hope to see back again ! Sincerely, John and team.

Leesburg, United States
Reviewed 3 days ago NEW

Had such a great stay. I was sent for work to Richmond and didn't have to worry about a thing. Breakfast was pricey for what I got (cereal, toast, fruit, coffee and awful OJ) and they automatically add 18% gratuity. If I had, had time to run somewhere in the morning I would have done that as it is a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chrystallink2017
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your recent visit and feedback. We'll share your comments with the team especially about the breakfast and OJ. We hope to see you back again soon. Sincerely, John and team.

Portsmouth, United States
Reviewed 3 days ago NEW

Good hotel, friendly helpful staff. Would stay at the Hilton again if doing business in Richmond. Hotel stay was overpriced but I believe this was because a big convention was in town and the host hotel was sold out. Otherwise, it could have been a good deal for the money but right now it was too costly but I had...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank costellaw
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your stay and feedback. You are correct, we have had a very busy month with groups and events in town which in turn can increase our rates. I do hope you will return perhaps booking further in advance, or during a slower period. Let us know if we can assist. Sincerely, John and team.

Reviewed 4 days ago NEWvia mobile

Stayed at the Hilton Downtown during the Easter weekend. Return trip so we knew that of all the Hilton properties in the area that this was the absolute best. Easy to get to, great staff and great rooms. As to the staff they were fantastic and many of the guests - as judged by their smiles - loved their stays....

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Helpful?
Thank Steve S
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Steve; Thank you for your recent Easter visit and feedback about the hotel and our team. It is wonderful to hear your positive feedback and we'll certainly share this with our team. We will review your comments about the coffee. While we do offer coffee as noted in the guest rooms, in our Executive Lounge for our Diamond and...

New York City, New York
Reviewed 5 days ago NEW

I was in Richmond for an event. I was in need of a place to stay and having stayed in Hilton hotels in the past, I knew it would be a good choice; so I decided to stay at the Hilton downtown Richmond. This is a newly remodeled hotel and it looks very nice. The hotel staff are all very...

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Helpful?
Thank DJK30
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and positive feedback on our hotel, staff, and the valet team as well. We look forward to your return visit as well. Sincerely, John C.

Virginia Beach
Reviewed 6 days ago NEW

From the valet welcome to the staff along with the cleaners they all was great. Knowledgeable about the area as we haven't been there. Great place to get away and relax. Breakfast in bed is a must!! Will definitely come back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Chris D
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Chris; Thank you for your recent stay with us and glad to see you had a "Great Experience". I'll be sharing this and thanking the team. Thanks, John C. - GM

Reviewed 6 days ago NEWvia mobile

I stayed here for two nights for a conference and the staff here is incredible. They are very attentive. Joe at the bar is one of the best bar tenders I have met. He made a great drink and ran our crowd like it was a breeze. Hotel is clean, the only negative was the noise from the street. The...

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Helpful?
Thank Jana A
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Jana; Thanks for your visit and comments. I'll be thanking Joe for his efforts, he is a great bartender and handles the bar well as you noted. We will again review with the area restaurants the noise from their trash trucks, typically on the 5th street side. We also have quieter interior rooms should you not want to hear...

Reviewed 1 week ago via mobile

From the moment I walked in I was given nothing but great attention and the rooms are great as always. I want to give a special shout out to Sylvanna Bolock at the restaurant who is simply amazing with her service and personality! Makes you feel special and that's what life is all about. Treating people right. Thank you Sylvanna...

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Helpful?
Thank Arosas19
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your stay and wonderful review about the hotel and Sylvanna. We have an amazing team here, and of course Sylvanna who you met. I'll be thanking her ahead, and we hope to see you back again soon. Sincerely, John and team.

Greensboro, North Carolina
Reviewed 1 week ago via mobile

I loved the large ceilings and wonderful decor!! Wish I could have stayed longer. The bar was really nice and the restaurant on site was absolutely delicious as well!! Staff was very friendly and accommodating!!

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Helpful?
Thank natashia_broadnax
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Ms. Broadnax; Thank you for your visit and review and we also hope you "would do it again". We'll share your feedback with the team, and hope to see you again soon. Sincerely, John and team

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: $212 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Orbitz, Hotwire, Priceline, Travelocity, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My windows overlooked the courtyard, which meant no traffic noise but plenty of light, a nice bonus.”
CathyM_CorgiMom, 10 Apr 2017 | Read review
“The second floor was nice and quiet. It also has the pool and workout area.”
htgribble, 22 Feb 2017 | Read review
“Get an interior room for a quiet night sleep.”
christinec871, 13 Feb 2017 | Read review
“Request a corner room”
Darrylswife0701, 30 Jan 2017 | Read review
“Rooms on interior courtyard are quieter.”
eminva, 20 Jan 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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