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Hilton Richmond Downtown

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Hilton Richmond Downtown
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1,377 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

Very nice facility close to everything downtown Richmond. Clean and friendly environment. Pool and hot tub are clean. Fitness room is very nice with water bottles and towels available. Staff is very accommodating to their guests needs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicholas N
Fredericksburg, Virginia, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Went for overnight stay. Made dinner reservations at La Grotta Italian restaurant in hotel. Was energetic lively, great waitress that knew her wines. Very bubbly and attentive. Chef made me veal parmesan even though not on menu. Staff all very friendly. Food was fabulous. At hotel check in we received bottled water and a snack in a bag. Our room...

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Helpful?
Thank Laurie G
About Hotel's Favourite Review
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Laurie; Thanks for your visit, your Hilton loyalty, and your great review of the hotel and our City / area. I was pleased to hear the great feedback on the LaGrotta restaurant as well. I'll have to try that veal parm myself !! We hope to see you back again soon. Thanks, John C.

Yorktown, Virginia
Reviewed 2 days ago NEW

If you want the wrong card charged, funds held on your account for MANY days, a lack of care from customer service, then this is the place for you! If not, find somewhere else to stay. Room was clean.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank katiehV6850BG
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your stay and feedback. I was disappointed to see your "first" post to Tripadvisor a "Terrible" one with the difficulties you encountered here. Our Front Office Mgr. had tried to reach out to you to resolve (We received your hotel survey as well), as you had three rooms and yes one card was authorized upon arrival, the...

Rocky Mount,NC, United States
Reviewed 6 days ago NEW

I needed to be in Richmond on business; my wife accompanied me. The hotel is in the old Miller and Rhodes building which has been renovated. The hotel is beautiful, the staff was very accomodating and we thoroughly enjoyed our stay. Highly recommended.

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Helpful?
Thank William Lee H
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear William; Thank you for your visit and feedback on our hotel now in the historic Miller & Rhoads as you noted. We are proud of the facility and a multi-use property as well; Hotel, Apartments, restaurants and more. We hope you'll come back soon and experience more of Richmond and our hotel. Sincerely, John and team.

Reviewed 1 week ago NEW

The Hotel is a beauty! They used to be a Hilton Garden Inn (HGI) but with the recent renovations they were upgraded to a Hilton Property. The overall hotel is great! The lobby is welcoming and the lounge/bar area in the lobby has great happy hour. Rooms are HUGE! I think that the high ceilings help make the room feel...

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Helpful?
Thank Danny Z
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Danny; Thanks for your recent quick work trip and feedback. Glad to see overall a 4 star review and some great comments on the hotel and team. Yes, we swapped out most of beds however the final order is this May and all the beds will be new. We hope to see you back again soon ! Sincerely, John...

chesterfield, va
Reviewed 1 week ago

My brother & his family decided to come down from B'more last minute so they booked this HIlton. Since there is a pool and the kids love hanging out with each other I decided to have my daughter and I stay there as well. Did my reservation online so of course check in was quick & easy. The front desk...

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Helpful?
Thank Nikki S
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Nikki; Thanks for your recent "staycation" and review. We'll share all your notes with the team, and we hope to see you back for your GRRC meeting in May. Thanks, John and team.

King George, United States
Reviewed 1 week ago

We had a great experience staying! The hotel is awesome, with a wonderful layout and every member of the staff was friendly and genuinely nice. Tiara at the front desk was so nice! She knew we were working and long days at the wine festival and she made sure we had an awesome comfortable room!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael H
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Michael; Thank you for your recent visit to Richmond for the wine expo, and stay with us. I'll certainly thank Tiara for her efforts during your visit. We hope to see you back sooner than the next wine show. Did you try any of our "gator bite burgers" at the burger bash ? Sincerely, John and team.

Marshfield, United States
Reviewed 1 week ago

If you are looking for a hotel that has it all, is close to dining, business, historic sites, this is it. The hotel is great, nice size rooms, with very comfortable amenities. Will definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank johnsC7918FL
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear John; Thank you for your great review of your "great downtown hotel", we couldn't agree with you more :) . We hope to see you back again soon. John and team.

Greensboro, NC
Reviewed 1 week ago via mobile

I met my cousin here for the weekend just to get away. The hotel I beautiful. It's clean with an excellent location. Please note that the valet parking is 25 a night. There is a parking lot across the street that is 18 for 24 hours but you can't enter and exit. Great get away

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Helpful?
Thank ccandme
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear CC & Me; Thanks for your recent "Girl's weekend" stay with us. Glad to hear you found our hotel to be beautiful, clean, and a great location. We hope to see you back again for another "great get-away". Thanks, John and team.

Norfolk, Virginia
Reviewed 1 week ago

The Hilton does not disappoint in any area from the time you check in until your departure. They shuttled us to the concert and suggested how to get back. They recommended a late night meal delivery, which was delicious.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AMRiggs
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear AMRigg Thank you for your visit and review. We do appreciate your kind words about your concert visit, shuttle service, and our recommendations on food. We hope to see you back again soon. John and team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: $210 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Luxury Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor was nice and quiet. It also has the pool and workout area.”
 of 5 bubbles htgribble, 22 Feb 2017 | Read review
“Get an interior room for a quiet night sleep.”
 of 5 bubbles christinec871, 13 Feb 2017 | Read review
“Request a corner room”
 of 5 bubbles Darrylswife0701, 30 Jan 2017 | Read review
“Rooms on interior courtyard are quieter.”
 of 5 bubbles eminva, 20 Jan 2017 | Read review
“7th floor is the Exec. floor but good luck getting it. Even with my diamond status, i rarely get up there.”
 of 5 bubbles 20165, 5 Jan 2017 | Read review
5 of 5