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Hilton Richmond Downtown

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Hilton Richmond Downtown
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1,300 Reviews from our TripAdvisor Community

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Showing 1,294: English reviews
Franklin, Virginia
Reviewed yesterday NEW

Valet parking only.Garage or in parking lot. Staff very friendly. Rooms and Hotel very clean. water infused with fruit for guest was a nice surprise. Very refreshing. Breakfast Buffett recommend very good. Plenty of great hit food. Fresh omlet cooked yo your liking.Conveint location.

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Helpful?
Thank Robin E
Palo Alto, United States
Reviewed 3 days ago NEW

My son is a fencer, and unlike many of the people staying at the hotel who are relatively local, we flew across the entire country to be here for the fencing event today. (San Francisco is our home). I fully expected my son to do well, which is why we took 3 days off work and school to do this,...

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Thank 651chih
Prospect, United States
Reviewed 5 days ago NEW

WOW! What an incredible hotel. Great location and by far the nicest looking Hilton Hotel I have stayed in yet. The rooms were clean and well appointed. The service was perfect!! This will be my only hotel choice in the future when I travel to the Richmond, VA area.

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Helpful?
Thank H775FJbradb
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thanks so much for your "Awesome" review, and we'll be looking forward to your next visit ahead. Happy Holidays, John and team.

baltimore md
Reviewed 1 week ago

On our way south before Thanksgiving Rush i did not want to have to Fight the Morning Rush Hour out of Baltimore and DC so i left after Lunch and I had reservation at this Wonderful Hilton Hotel easy on access from 95 and Once you pull in greeted by a great Front door staff , taking care of Luggage...

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Helpful?
Thank wmbrakeman
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

We are grateful for your stop during Thanksgiving, great idea to get off the highway, 95 can be a beast ! Thanks for your comments about the team that services the Executive Lounge, I'll pass this along, as well the others you noted. Yes, LaGrotta has been a great addition to our hotel since August, a longtime Richmond restaurant now...

Reviewed 1 week ago

The Hotel itself, location and the room were all very good, as hoped for. The room was clean, the restaurant very good for breakfast and having the 24 hour valet and also access to a free shuttle was great. Where this hotel really stood out, however, was in the quality of the staff. Every person we met from the Valet...

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Helpful?
Thank thomascQ4784VJ
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you so much for your visit and review. I'll surely be finding Adrian to shake his hand for his efforts as you noted, and will share all the comments with our wonderful team. (Newly promoted to Supervisor, so great to hear) We could have the most beautiful hotel in the world but it does come down to service and...

Virginia
Reviewed 1 week ago

Stayed over night on black Friday. Hotel is nice. It was converted from the downtown Miller and Rhoads department store. So the place has some architectural character. Facility is very clean. Staff was outstanding. Very friendly and eager to serve. A shout out to the valet parking crew who did a great job and explained the pricing very well. Had...

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Helpful?
Thank Michael A
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Michael; Thank you for your recent "Black Friday" visit and feedback. I was glad to hear you had an enjoyable stay with us and met some of our great staff. I'll certainly share all your comments with the team. We hope to see you back soon. Safe & Happy Holidays ahead. John and team

Maryland
Reviewed 1 week ago

Stayed here with family on a quick getaway. We used points to upgrade to the executive floor, and the rooms up there were nice and modern. We had the breakfast in the executive room which was OK, and the attendant was extremely engaged and helpful. The staff overall I thought was extremely courteous and helpful. The only negative on this...

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Helpful?
Thank rstravelerMaryland
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your visit and review. I was glad to hear overall a great stay, and you were able to enjoy our Executive Level and Executive Lounge, a great space with breakfast and evening treats for our Hilton Diamond Guests, or Executive Level Guests. I'll certainly check on the 6am trucks loading / unloading and will reach out personally to...

Virginia Beach, Virginia
Reviewed 1 week ago

Stayed here Thanksgiving eve to attend a concert at the Richmond coliseum. Fast check in. Friendly staff. Clean room. Great location. Take advantage of complimentary shuttle. Would definitely stay here again.

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Helpful?
Thank Lov32stravel
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thanks so much for your Thanksgiving concert visit and review. I'm glad you had a fast & friendly visit. We hope to see you back soon. Safe & Happy Holidays ahead. Sincerely, John and team

Washington DC, District of Columbia
Reviewed 1 week ago

Excellent hotel ! Love the history of the space and excellent location. Great value for price as well. Highly recommend for families and couples. Will return as often as we can. Highly highly recommend.

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Helpful?
Thank Kia W
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Kia; Thanks so much for your visit and wonderful review. You are correct, great historic facility and location. We hope to see you back soon. Safe & Happy Holidays ahead. John and team

Cincinnati, Ohio
Reviewed 1 week ago via mobile

Sometimes when writing a review it's not always about the hotel's location, amenities or service, buts it's sometimes about an individual who made your entire trip a success. Lisa Smith, at the front desk, made this entire trip an absolute dream vacation. As a diamond member who's traveled to many Hilton hotels this year, its rare to meet a person...

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Helpful?
Thank tcpoloman
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you so much for your visit and review. We'll certainly thank Lisa for her efforts, and we hope to see you back again soon. Sincerely, John and team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: $185 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Richmond Downtown 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive floor upgrades”
 of 5 bubbles wmbrakeman, 28 Nov 2016 | Read review
“Rooms facing east are noisy...avoid those if you can.”
 of 5 bubbles rstravelerMaryland, 26 Nov 2016 | Read review
“My room on the 4th floor was a little noisy one night(7th game of the World Series).”
 of 5 bubbles JayB1r, 7 Nov 2016 | Read review
“A club level room is worth the extra”
 of 5 bubbles freqworld_traveller, 5 Nov 2016 | Read review
“Look closely at the map if a long walk from the elevator would be troublesome -- some rooms are pretty far.”
 of 5 bubbles aeflow, 2 Nov 2016 | Read review
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