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Hilton Richmond Downtown

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Hilton Richmond Downtown
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1,392 Reviews from our TripAdvisor Community

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Showing 1,386: English reviews
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New York City, New York
Reviewed 2 days ago NEW

I was in Richmond for an event. I was in need of a place to stay and having stayed in Hilton hotels in the past, I knew it would be a good choice; so I decided to stay at the Hilton downtown Richmond. This is a newly remodeled hotel and it looks very nice. The hotel staff are all very...

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Helpful?
Thank DJK30
Hatboro, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

The location was perfect for our visit to the Virginia state capital. We were on our way home from a short tour of some southern states. Virginia was our last stop before heading home and the Downtown Hilton was the perfect stop to end our trip. It is located within walking distance of most of the sights we wished to...

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Thank SVH823
About Hotel's Favourite Review
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear SVH823: Thanks for recognizing several on the team after your visit. I will be thanking them accordingly. It was great to hear you enjoyed many historic destinations during your stay with us, and utilized our shuttle as well. We hope to see back again ! Sincerely, John and team.

Virginia Beach
Reviewed 3 days ago NEW

From the valet welcome to the staff along with the cleaners they all was great. Knowledgeable about the area as we haven't been there. Great place to get away and relax. Breakfast in bed is a must!! Will definitely come back.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Chris D
Reviewed 3 days ago NEWvia mobile

I stayed here for two nights for a conference and the staff here is incredible. They are very attentive. Joe at the bar is one of the best bar tenders I have met. He made a great drink and ran our crowd like it was a breeze. Hotel is clean, the only negative was the noise from the street. The...

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Thank Jana A
Reviewed 4 days ago NEWvia mobile

From the moment I walked in I was given nothing but great attention and the rooms are great as always. I want to give a special shout out to Sylvanna Bolock at the restaurant who is simply amazing with her service and personality! Makes you feel special and that's what life is all about. Treating people right. Thank you Sylvanna...

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Thank Arosas19
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your stay and wonderful review about the hotel and Sylvanna. We have an amazing team here, and of course Sylvanna who you met. I'll be thanking her ahead, and we hope to see you back again soon. Sincerely, John and team.

Greensboro, North Carolina
Reviewed 1 week ago via mobile

I loved the large ceilings and wonderful decor!! Wish I could have stayed longer. The bar was really nice and the restaurant on site was absolutely delicious as well!! Staff was very friendly and accommodating!!

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Helpful?
Thank natashia_broadnax
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Ms. Broadnax; Thank you for your visit and review and we also hope you "would do it again". We'll share your feedback with the team, and hope to see you again soon. Sincerely, John and team

New York City
Reviewed 1 week ago

We upgraded to a deluxe room. It was quite large, and quite bare of furnishings. The sole sitting area was an uncomfortable sofa bed. There also was a desk chair. This, despite the fact that the room could easily have accommodated two arm chair and a coffee table, even with the sofa opened. The decor, if you can call it...

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Thank schvitzNewYorkCity
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and candid review of your room. The hotel features many shades of grey, as well burgundy and blues (Hallway). I was glad to see you enjoyed your breakfast ! Sincerely, John C. GM

Duck, North Carolina
Reviewed 1 week ago

Rena Baugher exemplifies customer service. I forgot my laptop in my room and did not realize until I got back home. After I called and confirmed that house keeping found my laptop, Rena got on the phone with me and setup next day FedEx delivery. I went from panic to relaxed thanks to Rena. Thank you, Rena.

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Thank ledbootz2
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Ledbootz; Thank you for your stay, as well recognizing Rena for getting your laptop back. I will be thanking Rena for her efforts. We hope to see you back again soon ! Sincerely, John C. GM

Pella, Iowa
Reviewed 1 week ago via mobile

Not a bad downtown stay. Rooms are quiet & clean, but less amenities than you'd expect with a Hilton. Valet service was always prompt, but getting a coffee is a bit like pulling teeth. Pick for location, but not necessarily for the brand.

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Thank littlebirdy2303
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Little birdy; Thanks for your recent visit and review. Would certainly welcome your feedback on amenities we are missing as we are regularly inspected by our brand for standards, as well are tops in our brands guest scores consistently. I'll follow-up with a message to learn more. We do have coffee makers in the rooms, our Intelligentsia coffee bar...

Cartersville, Virginia
Reviewed 1 week ago via mobile

We stayed here for two days while my husband was having having a procedure done at VCU . We had an inside (view of courtyard room ) on the 7th floor. It was comfortable and quiet . Room, bed etc was comfortable (a little on the small side). Best surprise was La Grotta had relocated and is on the ground...

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Thank 11Sovine11
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and review, and glad you had some "peace and quiet" here. I hope your husband is doing well after his procedure. We will review your notes with the team, and hope to see you back again (hopefully not for medical reasons). Thanks for your feedback, John and team.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: $211 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My windows overlooked the courtyard, which meant no traffic noise but plenty of light, a nice bonus.”
CathyM_CorgiMom, 10 Apr 2017 | Read review
“The second floor was nice and quiet. It also has the pool and workout area.”
htgribble, 22 Feb 2017 | Read review
“Get an interior room for a quiet night sleep.”
christinec871, 13 Feb 2017 | Read review
“Request a corner room”
Darrylswife0701, 30 Jan 2017 | Read review
“Rooms on interior courtyard are quieter.”
eminva, 20 Jan 2017 | Read review
5 of 5