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The Berkeley Hotel

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Traveller (110)
Room & Suite (52)
Dining (23)
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Overview
  • Excellent58%
  • Very good27%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“shockoe slip”(53 reviews)
“small hotel”(20 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,017)
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Traveller rating
578
269
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578
269
80
45
36
Show reviews that mention
All reviewsshockoe slipsmall hotelcobblestone streetvalet parkingtobacco companylovely hotelvalet servicecanal walkstreet parkingrestaurants and shopslocation is greatshockoe bottomroom was largegreat roomfront desk staffsouthern hospitalitybed was comfortable
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181 - 185 of 1,008 reviews
Reviewed 11 July 2017

On a trip from Philly to my sister's house in South Carolina we stopped in Richmond on a Sunday night and got a great deal at the Berkeley Hotel! It is right in an historic section of Richmond with restaurants and museums easily within walking...More

Thank johnlowrie2
Response from Kevin M, Manager at The Berkeley HotelResponded 11 July 2017

Thanks so much Johnlowire2! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you...More

Reviewed 9 July 2017

What did I not like? We were surprised that our room did not have a couch / seating area. When I checked the website after we checked it it looks like the same picture is used for different room sizes/styles. I should have complained but...More

Review collected in partnership with this hotel
Thank booptraveler
Response from Kevin M, Manager at The Berkeley HotelResponded 10 July 2017

We would first like to thank you for taking the time to tell us about visit.. I have made Our management Team aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize and hope...More

Reviewed 7 July 2017 via mobile

Good location, old rooms and staff are friendly, but not super friendly. Not quite worth the money compared to the more affordable hotels nearby. Would recommend either staying at a cheaper hotel or upgrade to The Jefferson.More

Thank Lisa6922
Response from Kevin M, Manager at The Berkeley HotelResponded 10 July 2017

I would first like to thank you for taking the time to tell us about your visit. It is my sincere apology that your stay did not meet your expectations. Again I do apologize and hope that you will come back and visit us here...More

Reviewed 7 July 2017

We thoroughly enjoyed our stay at Berkeley Hotel. Great staff in all areas and delicious food in the restaurant. We were able to walk to all our sights, including the train station when it was time to leave. We will be back!More

Review collected in partnership with this hotel
Thank 519dalev
Response from Kevin M, Manager at The Berkeley HotelResponded 10 July 2017

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again...More

Reviewed 5 July 2017

had amazing time with family staff was great especially Theo Brown, was always alert to help and was super great!!!! the surrounding area and view of hotel is beautiful, staff was able to direct us to a place to have dinner which we enjoyed. I...More

Thank Kathy S
Response from Kevin M, Manager at The Berkeley HotelResponded 6 July 2017

Thanks so much Kathy S for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 137 - USD 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 137 - USD 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (110)
Room & Suite (52)
Dining (23)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jennifer G
5 January 2018|
AnswerShow all 2 answers
Response from Michael B | Reviewed this property |
11 minutes walk or quick taxi
0
Votes
28 December 2017|
Answer
Response from Tina H | Reviewed this property |
I cant answer that - a simple phone call to the front desk should be able to clear that up for you
0
Votes
vajoefisher
25 December 2017|
AnswerShow all 4 answers
Response from Tina H | Reviewed this property |
yes
0
Votes
Room Tips
"Rooms on the back or side of the hotel have less traffic noise."
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"We were in Room 502, which is a corner room in the back, very quiet but also dark, faces another building, so..."
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"Be sure to ask for a room away from the elevator when booking."
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"If you're a light sleeper, take a room away from the alley-side of the hotel, it was noisy when the..."
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